Prompt delivery of ordered items, in line with advised delivery slot updated prior to arrival. All in all, very good value for money.
Company replied
Location
Switch locationHolly Hill Wood Depot, Estate Road, GL14 3JA Cinderford, Gloucestershire, GB
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See what reviewers are saying
Placed order online. Was called a few hours later to talk delivery date. Given date of delivery. Got a text on the day of delivery. Arrived within the time slot. Driver was great. Off loaded my ite... See more
Company replied
Very helpful on line chat about ordering and also emailed to ask a question both times I was impressed with their response
Company replied
Items thrown over wall, had not realised until moving them, that 1 had part missing and other was broken.
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Holly Hill Wood Depot, Estate Road, GL14 3JA, Cinderford, Gloucestershire, United Kingdom
- 0117 982 8282
4.5
Excellent
33 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Friendly staff
July 22, 2024
Reply from Bradfords - Cinderford BBS
Hi Oliver
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Prompt delivery of ordered items
Prompt delivery of ordered items, in line with advised delivery slot updated prior to arrival.
All in all, very good value for money.
June 13, 2024
Reply from Bradfords - Cinderford BBS
Good Morning Michael
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a prompt delivery service with your order
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
fast friendly service
November 26, 2023
Reply from Bradfords - Cinderford BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
I am happy to hear that you have received a fast and friendly service with your order, this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Placed order online
Placed order online. Was called a few hours later to talk delivery date. Given date of delivery.
Got a text on the day of delivery.
Arrived within the time slot.
Driver was great. Off loaded my items. Fantastic service.
September 7, 2023
Reply from Bradfords - Cinderford BBS
Hi Peter
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! So good to hear that the service is carried out to a high level from start to finish.
We hope to see you again soon.
Kind Regards,
Sam
Easy to order and free delivery always welcome.
Easy to order, delivered (free) within a few days. Perfect.
May 19, 2023
Reply from Bradfords - Cinderford BBS
Good Afternoon Craig
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Excellent delivery,great value product.
March 23, 2023
Reply from Bradfords - Cinderford BBS
Hi Lesley,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Items thrown over wall
Items thrown over wall, had not realised until moving them, that 1 had part missing and other was broken.
February 22, 2023
Reply from Bradfords - Cinderford BBS
Good Morning Mr Gillespie.
Thank you for taking the time to leave us a review.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will forward this to the branch manager and ask him to make contact with you.
------------------------------------------------------------------------------------
Good morning again Mr Gillespie, I have just had word from the manager at your local branch that he has contacted you to rectify this.
Sorry for any inconvenience caused,
Kind regards,
Joe.
Kind Regards,
Joe.
Very helpful on line chat about…
Very helpful on line chat about ordering and also emailed to ask a question both times I was impressed with their response
January 26, 2023
Reply from Bradfords - Cinderford BBS
Good Afternoon Sally
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with us from your enquiry online with our customer service team to receiving your order from the Cinderford Branch,
Your feedback will be passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Ordered a replacement velux glass panel…
Ordered a replacement velux glass panel item was the cheapest on the Web and was delivered on time in good condition very pleased with the service thanks
August 12, 2022
Reply from Bradfords - Cinderford BBS
Good Afternoon John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us, this will be passed on to all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Very helpful staff and fast service
Very happy with the helpfulness of the staff and very fast service
August 2, 2022
Reply from Bradfords - Cinderford BBS
Good Evening Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience and where very happy with the helpfulness of the staff and service provided, this will be passed on to all involved with your order!
We hope to see you again soon.
Kind Regards,
Katie
Great service
July 13, 2022
Reply from Bradfords - Cinderford BBS
Hi Dean,
Thank you for taking the time to leave us a review.
Lorna
Great team and very helpful
Great team and very helpful, will certainly be using them again never time I do a big project
July 13, 2022
Reply from Bradfords - Cinderford BBS
Good Afternoon Mr Brookes
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this will be passed on to all involved!
We hope to see you again soon.
Kind Regards,
Katie
Purchased cavity insulation
Purchased cavity insulation. Not a standard product but Bradfords hold stock. Recieved a call to let me know time and date of delivery. Product delivered by freindly and helpful driver. Will definitely use again.
July 6, 2022
Reply from Bradfords - Cinderford BBS
Hi Stuart,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Excellent service and fair price
Excellent service and fair price, item as described and worked great. Would highly recommend
May 3, 2022
Reply from Bradfords - Cinderford BBS
Hi David,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Reply from Bradfords - Cinderford BBS
Hi Matt,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
From start to finish brilliant service
From start to finish, the service was absolutely brilliant. I received very prompt response to my online enquiry, was informed by phone from my local branch (Cinderford) that my order was ready, and received very friendly and helpful care when I went to collect my items. Such great customer service is a rarity these days
March 23, 2022
Reply from Bradfords - Cinderford BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that you are more than happy with the service that you have received!
We hope to see you again soon.
Kind Regards,
Charlotte
Excellent service as always
January 13, 2022
Reply from Bradfords - Cinderford BBS
Hi,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
First visit to Bradfords
First time I have used Bradford I found the staff very helpful and polite will definitely be going back when I need more materials
May 15, 2021
Great service and good price.
Great service and good price.
Delivery man was very helpful too.
April 10, 2021
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