Easy to buy online, I must say the delivery driver was excellent - very skilled and careful with the items and a friendly chap, all in all a great experience.
Company replied
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See what reviewers are saying
I could only seem to be able to order what was stocked by my local branch rather than all stock items that appear online. The deliver driver was very friendly.
Company replied
I can't fault the service I have received when placing an online order with my local branch. They've phoned me promptly to confirm the order and arrange delivery (or collection). The delivery exper... See more
Company replied
Ordered on line and found it simple and easy to follow. Telephone call followed from dispatch to confirm my order and delivery date. Delivered on time and the driver was very helpful. Great experience... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
24 Dawlish Business Park, EX7 0NH, Dawlish, Devon, United Kingdom
- 01626 888407
4.8
Excellent
66 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Click and collect worked well with…
Click and collect worked well with follow up phone call to agree timing. Wpykd have been even better if invoice had been digital negating need to go into shop.
February 7, 2021
Reply from Bradfords - Dawlish BBS
Dear Peter,
Thank you for taking the time to leave us a review.
I am pleased to see that our click and collect service has worked well for you.
Please speak to your local branch in regards to digital invoices in the future.
This is something that they can provide for you.
Kind Regards,
Charlotte
Great service and competitive prices
January 4, 2021
Reply from Bradfords - Dawlish BBS
Dear Chris,
Thank you for your positive review.
I am pleased to see that you received great service and that you are satisfied with our pricing.
We hope to see you again soon.
Kind Regards,
Charlotte
Reply from Bradfords - Dawlish BBS
Dear Jack
Thank you for taking the time to leave a review.
Your feedback is highly valuable to us.
I am pleased to see that you are more than satisfied with the service you have received.
Kind Regards,
Charlotte from Customer Services
I required an item that unfortunately…
I required an item that unfortunately was not available at my local branch. Searching online, I discovered that I was able to purchase it from another nearby branch at Dawlish. The Manager, Mr Adam Mathews was extremely helpful, and confirmed that it would be ready for collection for me when needed.
August 7, 2020
Unprompted review
Taking covid -19 precautions to stupid…
Taking covid -19 precautions to stupid level. Needed a £1.50 bucket. Picked it up as I followed the arrows in the shop. Placed the money on the counter under the plastic screen. Up pops a moron and spouts not doing cash. Then tries to pay with card and same moron spouts can't take business cards. So what's the point in being open, furlough the moron and shut the gates.
-
August 5, 2020
Unprompted review
Reply from Bradfords - Dawlish BBS
Thank you for leaving a review David and sorry that you had a frustrating experience with us, we were not accepting cash for a time but we have long since started accepting cash payments again, sorry that this caused a poor experience for you when you visited us, I have shared your review with the branch.
Great product delivered on time by…
Great product delivered on time by polite delivery driver.
August 3, 2020
Unprompted review
Reply from Bradfords - Dawlish BBS
Very kind of you to say, thank you
Let me know what was happening with my…
Let me know what was happening with my order throughout and went out of their way to deliver items early. Very impressed.
June 29, 2020
Unprompted review
delivery was good
delivery was good.
had to rearrange the delivery date and they were happy to help.
June 22, 2020
Unprompted review
Easy ordering system
Easy ordering system. Delivery arrived in correct time slot.
June 17, 2020
Unprompted review
Ordered blocks and sand online
Ordered blocks and sand online. Called me to say when it was coming and delivered as stated in the call.
June 13, 2020
Unprompted review
The delivery guy was very nice very…
The delivery guy was very nice very chatty and friendly the lady and guy I spoke to on the phone in Dawlish was brilliant and friendly on the phone
June 4, 2020
Unprompted review
Great service friendly staff
June 1, 2020
Unprompted review
Excellent service
May 28, 2020
Unprompted review
Despite Covid 19 we managed to get all…
Despite Covid 19 we managed to get all our supplies delivered on time for repair work. Thank you.
May 17, 2020
Unprompted review
Really helpful
Really helpfully made the effort to combine two orders and point out a mismatch between products. Speedy free delivery. Excellent service.
May 13, 2020
Unprompted review
Excellent service and thanks for keep …
Excellent service and thanks for keep me informed about delivery
April 6, 2020
Unprompted review
Good service
Contacted us with expected delivery date, No problems when delivered put where we required.
April 5, 2020
Unprompted review
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