Excellent service.. website easy to use and the local branch phoned me within 30 mins after ordering to get delivery arranged .. Delivery guy was brilliant and helped me to unload all the order
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Great friendly service and all to happy to help! Bradfords in Launceston truly stands out for their exceptional friendliness. From the moment you walk through the door, the staff make you feel welcom... See more
Company replied
Ordered Monday evening arrived Tuesday morning with a super friendly and helpful driver
Company replied
Ordered from Bradfords website. The site works well and is easy to navigate. I was contacted several times to keep me informed as to how my order proceeded. The delivery was carried out during an... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
1 Lake Side View, PL15 8QE, Launceston, Cornwall, United Kingdom
- 01566 700740
4.1
Great
19 reviews
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Excellent service.
Excellent service.. website easy to use and the local branch phoned me within 30 mins after ordering to get delivery arranged ..
Delivery guy was brilliant and helped me to unload all the order
January 31, 2026
Outstanding
Ordered Monday evening arrived Tuesday morning with a super friendly and helpful driver
January 28, 2026
Reply from Bradfords - Launceston BBS
Hi Tim
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Still waiting on the delivery
Still waiting on the delivery. Seems like we are on another planet and they’re waiting for a
SpaceX launch
October 30, 2025
Reply from Bradfords - Launceston BBS
Good Morning Mr Pike,
Assuming this is in relation to the compost bin part of your order I can see that it is being delivered by the supplier on our behalf and had an initial lead time of 14 working days (as per the order confirmation you received). Sadly due to your postcode being outside of the suppliers standard delivery area there is an extended lead time of 7-10 working days in addition to the 14 putting the ETA as on or before the 4th of December.
This extended lead time was communicated to you via the email provided on the 31st of October 9:19 am. We understand this may be longer than you are willing to wait so if you would like to cancel please let us know at customer.service@bradfords.co.uk
Kind Regards
Sam
Great friendly service and all to happy to help!
Great friendly service and all to happy to help!
Bradfords in Launceston truly stands out for their exceptional friendliness. From the moment you walk through the door, the staff make you feel welcome and valued with their warm smiles and genuine care. Their helpful and approachable nature creates such a pleasant atmosphere, making every visit a joy. If you’re looking for excellent service combined with a friendly vibe, Bradfords is the place to go!
October 26, 2025
Unprompted review
Reply from Bradfords - Launceston BBS
Hi Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Delivered on time
Delivered on time, very helpful and friendly driver, item good quality.
August 27, 2025
Reply from Bradfords - Launceston BBS
Hi Liz
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service and quick delivery
Great service and quick delivery, very friendly and knowledgeable staff, I can highly recommend
May 29, 2025
Reply from Bradfords - Launceston BBS
Hi Jeremy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Ready mixed lime mortar ordered online
Needed to source some ready mix lime mortar to do internal pointing. Bradford’s website pointed me to their branches that had stock. Ordered on line on the Saturdayand collected on the Monday. Very pleased.
January 4, 2025
Reply from Bradfords - Launceston BBS
Hi Hugh
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Launceston BBS
Good Afternoon Sean
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Shocking customer service
Goods not arrived from supplier direct due to IT issues which has now been the excuse for a week, Bradfords themselves seem to do little to resolve any issue or even bother replying to emails, safe to say I’ll be going elsewhere in the future.
October 28, 2024
Reply from Bradfords - Launceston BBS
Good Morning Jamie
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to one of our trusted suppliers.
I apologise greatly for these issues and for any inconvenience this may have caused you.
The supplier has confirmed all effected orders have been processed and are due for dispatch Monday / Tuesday next week.
Kind Regards,
Sam
Reply from Bradfords - Launceston BBS
Good Afternoon John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Launceston BBS
Hi James
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service
Efficient, friendly service. Delivery within 3 days, cheerful, amenable driver.
August 19, 2024
Reply from Bradfords - Launceston BBS
Hi Simon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Launceston BBS
Good Afternoon David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a fast and efficient service from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Fantastic experience
I have had such a positive experience using Bradfords in Launceston, the staff are exceptionally polite and helpful. They have made several deliveries to me where access is challenging and they have gone out of their way to deliver goods where I would like them. Delivery is prompt and you are kept informed. I could not recommend them highly enough.
June 8, 2024
Reply from Bradfords - Launceston BBS
Hi Mr Drake
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent service and fast delivery
June 10, 2024
Reply from Bradfords - Launceston BBS
Good Afternoon Craig
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have recieved an excellent service from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
Good quality decking
Good quality decking, just one split piece, which Sam Ballett sorted for me without any fuss.
May 25, 2024
Reply from Bradfords - Launceston BBS
Good Morning Matthew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Splendid service
June 4, 2024
Reply from Bradfords - Launceston BBS
Good Afternoon Susan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Ordered from Bradfords website
Ordered from Bradfords website. The site works well and is easy to navigate.
I was contacted several times to keep me informed as to how my order proceeded.
The delivery was carried out during an absolute downpour and the courier was polite, cheerful and soaked to the skin!
May 18, 2024
Reply from Bradfords - Launceston BBS
Good Morning Clare
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our supplier that delivered on our behalf!
Kind Regards,
Katie
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