Used click and collect service online as needed to ensure product was available due to difficulty in obtaining elsewhere. Bit of confusion and inconvenience on arrival due to store alterations, and... See more
Company replied
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See what reviewers are saying
Ordered online which was simple and straightforward. The local branch very quickly contacted us for a delivery date. The Bradford's colleague was excellent and a date was arranged. Communication... See more
Company replied
Just want to say a big thank you to Bradleys Liskeard Branch. I wanted to purchase a sandstone patio circle and after looking online I called into Bradleys Liskeard and the nice chap (David?) on the d... See more
Company replied
Placed an internet order. No phone call from branch to acknowledge order or to confirm when delivery will be. Then get a text saying delivery will take place today when I am not in. I call to postpone... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Moorswater Industrial Estate, PL14 4LA, Liskeard, Cornwall, United Kingdom
- 01579 345293
4.7
Excellent
209 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 24 hours
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Click and collect great!
Click and collect Assistant very helpful and the guy in the yard even loaded it up for me!
March 15, 2023
Reply from Bradfords - Liskeard BBS
Hi Nigel,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Great service and good early contact…
Great service and good early contact with delivery times. Drivers always helpful and friendly.
February 23, 2023
Reply from Bradfords - Liskeard BBS
Good Afternoon Dennis
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Liskeard Branch and are happy with the customer service provided from start to finish with all your orders,
Thank you for your kind words this will be passed onto all involved with your orders
We hope to see you again soon.
Kind Regards,
Katie
Happy and attentive staff that go out…
Happy and attentive staff that go out of their way to help
February 21, 2023
Reply from Bradfords - Liskeard BBS
Good Afternoon Mr Sellick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Liskeard branch and received a happy and attentive service,
Your feedback will be passed onto all involved with your order in the branch,
We hope to see you again soon.
Kind Regards,
Katie
Good price
Good price, quick delivery and kept updated regarding order and delivery details
January 13, 2023
Reply from Bradfords - Liskeard BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Very soon after making an order
Very soon after making an order, I had a call from Ben at Liskeard to check on the order - excellent and the delivery went as planned. A very good team at the Liskeard branch, thank you
December 21, 2022
Reply from Bradfords - Liskeard BBS
Hi Christian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Liskeard BBS
Good Afternoon Adrian
Thank you for taking the time to leave us a review.
I am happy to hear that you found the ordering online to be easy and received a fast delivery service from our Liskeard Branch.
Wishing you a Merry Christmas,
Kind Regards,
Katie
Good communication and delivery as per…
Good communication and delivery as per the notified timeslot.
December 13, 2022
Reply from Bradfords - Liskeard BBS
Good Evening Si
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received good communication and delivery service from our Liskeard branch.
We hope to see you again soon.
Wishing you a Merry Christmas
Kind regards
Katie
Always a pleasure to deal with
November 1, 2022
Reply from Bradfords - Liskeard BBS
Hi Mike Hunt,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Excellent service, cost & free delivery
Easy web site to negotiate & very quick delivery.
Initial contact from the local branch was great & delivery competed on time.
October 28, 2022
Reply from Bradfords - Liskeard BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Reply from Bradfords - Liskeard BBS
Hi Dave,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
I placed an order with Bradfords for…
I placed an order with Bradfords for two planters, and two large trellis panels.
On the day of delivery the planters arrived, but no trellis! I questioned the driver who said perhaps they come in from a different courier, and so I emailed Bradfords to track down where the trellis was.
I’ve got an email just telling me that I would receive a refund for the trellis, because there was a delay from their trusted supplier! No other explanation. I’ve been full of my email up to ask why I was being refunded only to be told that there was a minimum order quantity for this particular item from their trusted supplier. A further email asking what the minimum quantity was and why my order has been accepted and money taken was sent, back came the reply that they’re trusted supplier had a minimum quantity order of three, I had ordered two!
I think it’s terrible of Bradford to take orders and payment for items that apparently are below minimum quantity, and I was left without the materials to complete a job and now needing to source trellis from a different company.
In this review you will see are use the word trusted supplier on numerous occasions, that is because every email in response to my questions is always regarding their trusted suppliers who I find not to be so trusted if they’re taking payment for orders that can never be fulfilled.
Totally let down, and certainly wouldn’t recommend using Bradfords to anybody Because like me you might be left high and dry without the materials you’ve actually paid for.
September 26, 2022
Unprompted review
Reply from Bradfords - Liskeard BBS
Good Morning Neil
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
We will look into this further, and feed this back to the supplier and see what we can do to rectify this for the future.
Kind Regard
Joe.
BRADFORDS LISKEARD SHINE AGAIN
As always Bradfords Liskeard do a brilliant job of processing, advising, shipping my latest order. My thanks to all the team.
September 14, 2022
Reply from Bradfords - Liskeard BBS
Hi Nick,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
There was one composite board damaged…
There was one composite board damaged but this was sorted very quickly,very good customer service,good at keeping contact with customer.
September 8, 2022
Reply from Bradfords - Liskeard BBS
Good Evening Trevor,
Thank you for taking the time to leave us a review.
I am pleased to see that you have received very good customer service from our Liskeard branch and that the issues with the composite board was sorted and solved very quickly, your feedback will be passed on to all involved
We hope to see you again soon.
Kind Regards,
Katie
Quick response and good service
Quick response and good service, both members of staff knew how to treat a customer.
September 7, 2022
Reply from Bradfords - Liskeard BBS
Good Evening Mr Hewson
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us, thank you for your feedback this will be passed on to all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Satisfied customer
Was very happy with the service. I ordered the items on Sunday evening & although delivery was expected within a few days it came the next day & placed very tidily on the drive.
August 19, 2022
Reply from Bradfords - Liskeard BBS
Good Morning Andy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and delivery arrived faster than expected and you where happy with the delivery service received, this will be passed on to all involved with your order in the Liskeard Branch!
We hope to see you again soon.
Kind Regards,
Katie
Ordered in a Sunday online and on the…
Ordered in a Sunday online and on the Monday a very nice man from the liskeard branch called to arrange delivery for the Tuesday! Arrived first thing in the morning 😁👍
August 19, 2022
Reply from Bradfords - Liskeard BBS
Hi Rebecca,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Items ordered online for pick up used…
Items ordered online for pick up used for the first time. a very pleasant experience from a great team. Transaction from order to pick up 1 hour .........perfect
August 15, 2022
Reply from Bradfords - Liskeard BBS
Hi Frank,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Staff our great and the materials are…
Staff our great and the materials are good just expensive would be better if their was a reduction in price but other then that it has been great many thanks
August 13, 2022
Reply from Bradfords - Liskeard BBS
Good morning Sam
Thank you for taking the time to leave us a review.
And thank you for the feedback it is always appreciated
I will look into this further, and feed this back to our buying department.
Kind Regards,
Joe
Absolutely a first class service
Absolutely a first class service, placed order at 10pm and first thing the following day had a call asking if it was convenient to deliver that day.
August 8, 2022
Reply from Bradfords - Liskeard BBS
Hi Steve,
Thank you for taking the time to leave us a review.
we are so pleased that you received first class service from us
Lorna
Excellent service from all staff
Excellent service from all staff. Particularly Don and Juliet, as have mostly dealt with them. So knowledgable and very helpful.
August 5, 2022
Reply from Bradfords - Liskeard BBS
Hi Christine,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
I will make sure this gets passes to the relevant people
We hope to see you again soon.
Kind Regards,
Joe.
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