Easy to order supplies of concrete slatted posts, gravel boards and postcrete online. This will make it much easier to fit replacement fence panels in future. Dealt with our local Plympton Store, sta... See more
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Always find the wood is of reliable good quality and never warped or damaged. Also very good customer service with delivery always bang on the scheduled time slot. Delivery drivers also very cheerful... See more
Very easy to order. Lucy on the phone was very helpful and extremely cheerful. Brad the delivery driver managed to negotiate the very tight lane I'm situated in. The timber I ordered was excellent, no... See more
Company replied
Driver Matthew was exceptional, reversing into our drive which is narrow made it look so easy. Friendly nothing was to much trouble, put our delivery exactly where we wanted it.. absolutely fantasti... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Bell Close, PL7 4JH, Plympton, Devon, United Kingdom
- 01626 361146
4.5
Excellent
180 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Went to pick up my order was told sorry…
Went to pick up my order was told sorry we haven’t got any more,she said that she sent me a message and refund but haven’t received anything,it’s been 7 days
October 19, 2026
Reply from Bradfords - Plympton BBS
Good Morning Leroy
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the stock not being there.
I apologise greatly for these issues and for any inconvenience this may have caused you.
In regards to the refund, I can see it was processed this side and can take up to 5-10 working days to clear via the payment method you originally used. If you have not received the funds by the 3rd of November please contact us at customerservice@bradfords.co.uk
Kind Regards,
Sam B
Reply from Bradfords - Plympton BBS
Hi Gary,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Driver Matthew was exceptional
Driver Matthew was exceptional, reversing into our drive which is narrow made it look so easy. Friendly nothing was to much trouble, put our delivery exactly where we wanted it..
absolutely fantastic superb ambassador for your company.
September 9, 2026
Reply from Bradfords - Plympton BBS
Good Morning,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Fantastic company
Fantastic service great customer service plenty of updates highly recommended 👍
August 21, 2026
Reply from Bradfords - Plympton BBS
Hi Steven,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Good quality wood
Always find the wood is of reliable good quality and never warped or damaged. Also very good customer service with delivery always bang on the scheduled time slot. Delivery drivers also very cheerful and thoughtful. In this instance the driver named BRAD from the PLYMOUTH branch was a true credit to the company.
August 14, 2026
Unprompted review
I've used this company before good…
I've used this company before good quality excellent service and good communication van driver got the product as close as he could to the house for me.
August 2, 2026
Reply from Bradfords - Plympton BBS
Hi Kenneth,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Reply from Bradfords - Plympton BBS
Hi Stephen,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Order was expected Thursday … waited in…
Order was expected Thursday … waited in all afternoon, only to have it turn up Friday morning. Can’t complain though since it was free delivery 👍🏼
June 30, 2026
Reply from Bradfords - Plympton BBS
Hi Lynne
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
We apoligise for the delay to your delivery and will investiaget what happened so we can prevent further issues in the future.
Kind Regards,
Sam
Reply from Bradfords - Plympton BBS
Hi Mark,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Why go anywhere else
Order was simple. Delivery was on time. The driver was very helpful and polite, could not ask for anything more.
June 22, 2026
Reply from Bradfords - Plympton BBS
Hi Colin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Above and beyond quality service.
I called up my local branch(Newton abbot) and enquired about some grey gravel for my permeable paving, sadly they could not help me as they didn’t have any in stock but Natalie was kind enough to search the other branches and she told me plymton has some and i should try them.
I called up the plymton branch and I was greeted on the phone by a lovely girl called Chelsea who couldn’t of been more helpful. She sourced what I needed and arranged a delivery for me straight to my house, even though I loved 20 mile away.
She also said she could email a picture of the gravel they have to make sure it was the right one before ordering.
Thanks so much Chelsea was a pleasure dealing with you.
Chelsea is a credit to your company.
Thank you
Damien
June 25, 2026
Unprompted review
Reply from Bradfords - Plympton BBS
Hi Damien
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Extremely prompt and efficient service.
Extremely prompt and efficient setvice.
February 3, 2026
Unprompted review
Reply from Bradfords - Plympton BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Really helpful on the phone
Really helpful on the phone. Order came quickly and delivery spot was perfect
November 27, 2025
Reply from Bradfords - Plympton BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very easy to order,great service
Very easy to order. Lucy on the phone was very helpful and extremely cheerful. Brad the delivery driver managed to negotiate the very tight lane I'm situated in. The timber I ordered was excellent, no bows or splits unlike other well-known companies I've used. Highly recommended.Will definitely use Bradfords when I start another project.
May 27, 2025
Reply from Bradfords - Plympton BBS
Hi Gary
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service and lovely delivery chap
Excellent service. Lovely staff arranging the delivery and a text to advise of a rough slot during the day. Then the chap doing the delivery was lovely. Helped us move some bits as it wasn't a crane delivery (not needed for our delivery) Brad was excellent.
May 30, 2025
Reply from Bradfords - Plympton BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service and reasonable prices
February 1, 2025
Reply from Bradfords - Plympton BBS
Hi Grahan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Great Service
Great Service. Ordered on line at midday and was able to pick it up within an hour.
January 29, 2025
Reply from Bradfords - Plympton BBS
Hi Christopher.
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very efficient and friendly service
September 28, 2024
Reply from Bradfords - Plympton BBS
Good Morning Simon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a efficient and friendly service from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
I have come to love Bradfords
I have come to love and trust dealing with Bradfords. The staff are always helpful and pleasant to talk to, whether it’s a call in by phone or the delivery drivers. The service is excellent and communication is superb with regular updates via text or a call. Very rapid delivery too. Great job team, makes my life easier. thank you!
September 28, 2024
Reply from Bradfords - Plympton BBS
Hi Nick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Superb Service
A Superb Service with great Communications via the telephone and email! The delivery driver was extremely skillful and placed the Dumpy bag of sand exactly where I wanted it on the driveway. Thank you!
September 7, 2024
Reply from Bradfords - Plympton BBS
Hi Ray
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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