The click and collect option works very well indeed. Following a simple selection, order and payment process buying any items on the company website couldn't be easier. The staff are friendly and help... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service and ultra fast delivery. I put my order in early morning and it was delivered by lunchtime. My only complaint is that the timber i had delivered was very bent and not straight and wh... See more
Company replied
Say what you do - do what you say. Simples, Another great experience from Bradfords.
Company replied
Excellent service when ordering my fence panels, quick delivery and a very polite man who delivered today and stacked my fence panels where I needed them. Will be using Bradfords at Sherborne Dorset a... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Unit 5, DT9 4FW, Sherborne, Dorset, United Kingdom
- 01935 813254
4.6
Excellent
164 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very quick response to placing "click…
Very quick response to placing "click and collect" order
June 8, 2020
Unprompted review
Long time since last used Bradfords.
The only real plus was Bradfords were the only localish company who would deliver during the Covid situation.
But the online ordering system, sort of works, but no notification of order received.
No indication of delivery date.
Chased with online chat , a waste of time.
Had to visit local branch to get any info .
Was told Bradfords had phoned me and left a message... not true no messages on the machine..
But was delivered on the promised date .
Not that sure on the quality ... seem a bit on the limsy side ,
quite expensive but a 10 year warranty .
£15 pounds delivery for under 3miles. hmmm
June 8, 2020
Unprompted review
Good wood
Fast delivery of good quality wood, especially considering the testing times we are experiencing.
June 7, 2020
Unprompted review
Click and collect used due to the…
Click and collect used due to the current situation. The website is easy to use and order from. Friendly and helpful staff on the phone and at store collection. As a non trade customer I highly recommend.
June 6, 2020
Unprompted review
Very good service and delivery.
Very good service and delivery, especially during the current Covid turmoil. Definitely recommend.
June 3, 2020
Unprompted review
Great customer service
Great customer service, very polite and professional.
May 23, 2020
Unprompted review
Very happy with service
Good service left exactly where asked as my house has no road by it. They phone to let me know when it was being delivered. They rang to let me know change of date and checked this was ok. I found the online service easy to order from and quick payment.
May 19, 2020
Unprompted review
brilliant and obliging
Excellent service got everything I ordered and within 3 days.
May 16, 2020
Unprompted review
The online purchase was really simple
The online purchase was really simple, the person on the phone was very friendly. Then when I returned a few items they were super efficient & friendly.
May 14, 2020
Unprompted review
Brilliant service 👌 thanks
May 9, 2020
Unprompted review
Always on the ball and willing to help
Always on the ball and willing to help. Great service!!
May 4, 2020
Unprompted review
Great communication and delivered in…
Great communication and delivered in good time
May 1, 2020
Unprompted review
Wood delivered on time and exactly what…
Wood delivered on time and exactly what we were expecting.
April 29, 2020
Unprompted review
Always helpful and friendly
Always helpful and friendly. Sometimes over priced
April 14, 2020
Unprompted review
Good service
Had a call from the depot day after I ordered and in these times he told me would be next Wednesday. Arrived a day early after a call from the driver - all good and good service, Thank you.
April 7, 2020
Unprompted review
Most helpfull and plain honesty these…
Most helpfull and plain honesty these days is a breath of fresh air well done to you all in these troubled times
April 6, 2020
Unprompted review
Good services considering how life is…
Good services considering how life is at the moment. And a great price
April 6, 2020
Unprompted review
Delivered promptly in difficult times!
April 6, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.