Easy online order, kept informed of delivery day and estimated time, then on the day received a more accurate time. Delivery came early in the timeframe. Professional driver/operator that placed the t... See more
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We bought everything needed to refit our bathroom from Bradfords in Yeovil, great service from James in the showroom he was very helpful, everything arrived quickly, quality of everything supplied wa... See more
Company replied
Mel the Kitchen Showroom Manager at Yeovil is amazing. I rang this morning with the phone answered very quickly, asking about a kitchen door on a very old Bradford’s kitchen. She had the information... See more
Company replied
I ordered a replacement glazed unit for a Velux window after it suddenly just went bang. Bradfords realised there was a possible recall on the type of unit I'd ordered. They contacted me and g... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
100 Hendford Hill, BA20 2RF, Yeovil, Somerset, United Kingdom
- 01935 423311
4.7
Excellent
335 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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I ordered online but received a phone…
I ordered online but received a phone call shortly after confirming my order and when it would arrive. It arrived exactly on time and was the best quality if what I ordered. We'll done Bradfords!
April 24, 2022
Reply from Bradfords - Yeovil BBS
Hi Jeff,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Very impressed
Very impressed. Ordered online and delivered within a couple of days, unlike some other merchants.
Delivery driver was polite and very efficient and had unloaded the lorry within 20 minutes.
Will definitely be ordering again in the near future.
April 22, 2022
Reply from Bradfords - Yeovil BBS
Hi John,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
The delivery was a little late but…
The delivery was a little late but everything ordered arrived. It was mainly decking planks and we found one had a large chunk missing on one corner. I called the store and they immediately agreed to replace it free of charge.
April 7, 2022
Reply from Bradfords - Yeovil BBS
Hi,
Thank you for taking the time to leave us a review.
I apologise greatly for the late delivery & the damage to your product and for any inconvenience this may have caused you.
I am pleased to see that you have had a mostly positive experience with us overall and that the branch were able to resolve the issues you had quickly and effectively.
We hope to see you again soon.
Kind Regards,
Charlotte
Reply from Bradfords - Yeovil BBS
Hi Viv,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Efficient, timely delivery
Good quality items delivered at the right time. Competitive prices too.
March 21, 2022
Reply from Bradfords - Yeovil BBS
Hi Andrew,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Top quality products Excellent service…
Top quality products Excellent service delivered within 2 days delivery chap even put it in our garage 😀 overall very pleased and would use again and again
March 18, 2022
Reply from Bradfords - Yeovil BBS
Hi Sarah and Martyn,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that you are more than happy with the service that you have received!
We hope to see you again soon.
Kind Regards,
Charlotte
Reply from Bradfords - Yeovil BBS
Hi Aga,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Very good service
Very good service, the fence panels turned up as expected and they're good quality.
March 16, 2022
Reply from Bradfords - Yeovil BBS
Hi Andrew,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Reply from Bradfords - Yeovil BBS
Hi Jason,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and our branch team at Yeovil and that you are more than happy with the service you have received from your delivery drivers.
We hope to see you again soon!
Kind Regards,
Charlotte
Delivery was correct and on time but…
Delivery was correct and on time but one of my sleepers was damaged all along two edges. I asked for a replacement which they agreed to but had to call 3 times for it then it was eventually swapped 3 days later.
Then when I went to do the job I realised that half of the sleepers were 2400x200x100 as advertised and the other half were 2400x190x95 and different grade timbers which was very annoying when trying to build a retaining wall and having 2 different sized sleepers.
February 11, 2022
Reply from Bradfords - Yeovil BBS
Hi Daniel,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us and I apologise greatly for this and for the inconvenience this has caused you.
I will pass your feedback on to the relevant departments so that we can look into what caused this to happen.
If you would like to discus this further, please contact me at ecommerce@bradfords.co.uk
Kind Regards,
Charlotte
Reply from Bradfords - Yeovil BBS
Hi Bruce,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and our team in Yeovil.
We hope to see you again soon!
Kind Regards,
Charlotte
Reply from Bradfords - Yeovil BBS
Hi Mick,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
We hope to see you again soon.
Kind Regards,
Charlotte
Great Service
The website was unclear as to when my item would be available for collection at my local depot (Yeovil) and there were also no details regarding collection procedure in the order confirmation email. So I called them and was asked to leave my name and number and was told that someone would call me back. I was doubtful this would happen, but within an hour I had received a call to say that the item was not at the depot for collection, as it should be, so because of the inconvenience they would send a vehicle to get it and deliver it to me the same day. I then received a delivery confirmation text with a timeslot and the item arrived within the given window. I was very impressed and will definitely use again. I will say that I think collection instructions and item availability were not clear on the website or email and require improvement.
January 18, 2022
Reply from Bradfords - Yeovil BBS
Hi Mrs Ledbury,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us- our Yeovil branch in particular.
I am sorry to see that you had issues with our website and that the collection process was not made clear. I will pass this on to the relevant departments to look into and make any necessary changes.
Thank you for your feedback!
We hope to see you again soon.
Kind Regards,
Charlotte
Great service
Great service, wide range of products, competitive prices, friendly helpful staff - just what I need as a developer
January 7, 2022
Reply from Bradfords - Yeovil BBS
Hi,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Reply from Bradfords - Yeovil BBS
Hi,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Fantastic service and excellent product…
Fantastic service and excellent product for a very good price! What more could anyone ask for!
December 23, 2021
Reply from Bradfords - Yeovil BBS
Hi,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Reply from Bradfords - Yeovil BBS
Hi Phil,
Thank you for taking the time to leave us a 5 star review.
I am really pleased to see that you have had a positive experience with us.
We hope to see you again soon!
Kind Regards,
Charlotte
Excellent product
Excellent product, speedy and courteous service. Fitted like a glove!
December 2, 2021
Reply from Bradfords - Yeovil BBS
Hi Graham,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that you are satisfied with both the service and the product that you have received.
We hope to see you again soon!
Kind Regards,
Charlotte
Staff were very helpful.
November 29, 2021
Reply from Bradfords - Yeovil BBS
Hi Martyn,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us.
We hope to see you again soon!
Kind Regards,
Charlotte
Reply from Bradfords - Yeovil BBS
Hi Karen,
Thank you for taking the time to leave a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
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