On delivery some items were not present. Metal work had not been put on the truck but was delivered separately within an hour. Compost unavailable at my local depot was delivered from another depot in... See more
Company replied
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On delivery some items were not present. Metal work had not been put on the truck but was delivered separately within an hour. Compost unavailable at my local depot was delivered from another depot in... See more
Company replied
Mel the Kitchen Showroom Manager at Yeovil is amazing. I rang this morning with the phone answered very quickly, asking about a kitchen door on a very old Bradford’s kitchen. She had the information... See more
Company replied
I ordered a replacement glazed unit for a Velux window after it suddenly just went bang. Bradfords realised there was a possible recall on the type of unit I'd ordered. They contacted me and g... See more
Company replied
I was looking for an 8 foot scaffold board or similar to span raised beds. Chap at Yeovil desk saw I was a pensioner and suggested an alternative, just as well treated but cheaper. For such a small... See more
Company replied
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
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100 Hendford Hill, BA20 2RF, Yeovil, Somerset, United Kingdom
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Easy to navigate website and ordering online was straightforward.
Excellent customer service - they called the next day to arrange delivery. Was kept upto date via text.
Great experience and would definitely use Bradfords again.

Reply from Bradfords - Yeovil BBS
The delivery was on time .the driver was polite and respectful . Goods were as ordered .That’s more than we could say about the morons driving down Grove Ave .
Because of where we live and where he delivered ,he did have some verbal abuse as did we ,due too the fact he was doing his job. We verbally assured the public that we didn’t care so told them to move along.

Reply from Bradfords - Yeovil BBS
I was looking for an 8 foot scaffold board or similar to span raised beds. Chap at Yeovil desk saw I was a pensioner and suggested an alternative, just as well treated but cheaper. For such a small purchase he was immensely helpful and considerate of my needs.
I then went to the yard to collect where a lady and man helped me to secure the right part and then cut it to size for me. I offered a fiver in appreciation but was declined saying that they were glad to help.
I thought this service was excellent and I would go out of my way to shop at the Yeovil branch in future.

Reply from Bradfords - Yeovil BBS

Reply from Bradfords - Yeovil BBS

Reply from Bradfords - Yeovil BBS
Your driver Phil was very accommodating as to our request for where we wanted the delivery to be placed. So a big shout for Phil thank you so much 🙏

Reply from Bradfords - Yeovil BBS

Reply from Bradfords - Yeovil BBS
Guys were brilliant and extremely helpful whilst ordering items to do my garden.
Can’t recommend them enough.
Thank you ⭐️

Reply from Bradfords - Yeovil BBS
First class service, order confirmed the following day by phone and delivered the next, delivery driver phoned from site to confirm drop off point, faultless.

Reply from Bradfords - Yeovil BBS
Ordered two packs of walling blocks. The staff were very helpful and the price was excellent, very satisfied customer and I recommend the company.

Reply from Bradfords - Yeovil BBS
I couldn’t initially order online. But after a telephone call to my local branch in Yeovil they placed my order and were really helpful and prompt delivery with another friendly and helpful member of the team.

Reply from Bradfords - Yeovil BBS
Staff in store very helpful and friendly as were the delivery driver. Would definitely recommend!

Reply from Bradfords - Yeovil BBS
Almost next day delivery of mini greenhouse. One door was damaged but was replaced next day without fuss. Unit was delivered direct from manufacturer
A good customer experience

Reply from Bradfords - Yeovil BBS
Staff at Bradfords are very helpful and friendly

Reply from Bradfords - Yeovil BBS
I have had 3 orders recently the communication on dates and times of deliveries has been excellent with the deliveries arriving within the specified time by friendly drivers.

Reply from Bradfords - Yeovil BBS
I found Bradfords on a Google Search and they were the best price in my local area for fencing. I ordered via the website. Setting up an online account was easy and the one question I had was answered quickly by Sam on the chat function. After ordering I wanted to check how I would know the delivery date. Again I used chat and Sam got this sorted for me adding an additional phone number for the local branch to call me on. It was delivered promptly within 2 days. I’m very pleased with the service and product quality so definitely will use again and recommend to others. Thank you

Reply from Bradfords - Yeovil BBS

Reply from Bradfords - Yeovil BBS
Great service and no problems with my purchases.

Reply from Bradfords - Yeovil BBS
Easy online ordering, call to confirm delivery day. Drivers are great. They understand what’s needed. Prices are competitive. What’s not to like? A real family run business feel. Thanks all.

Reply from Bradfords - Yeovil BBS
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