Easy online order, kept informed of delivery day and estimated time, then on the day received a more accurate time. Delivery came early in the timeframe. Professional driver/operator that placed the t... See more
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See what reviewers are saying
We bought everything needed to refit our bathroom from Bradfords in Yeovil, great service from James in the showroom he was very helpful, everything arrived quickly, quality of everything supplied wa... See more
Company replied
Mel the Kitchen Showroom Manager at Yeovil is amazing. I rang this morning with the phone answered very quickly, asking about a kitchen door on a very old Bradford’s kitchen. She had the information... See more
Company replied
I ordered a replacement glazed unit for a Velux window after it suddenly just went bang. Bradfords realised there was a possible recall on the type of unit I'd ordered. They contacted me and g... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
100 Hendford Hill, BA20 2RF, Yeovil, Somerset, United Kingdom
- 01935 423311
4.7
Excellent
335 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Ease of placing an order
Ease of placing an order. phone call and email shortly after placing order confirming details and delivery day.
pleasant and efficient delivery with goods placed where I requested. i haven't used goods yet but have had similar in past so not expecting any issues.
April 4, 2024
Reply from Bradfords - Yeovil BBS
Hi Rosalyn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Always great to hear the order has process has been great from start to finish.
We hope to see you again soon.
Kind Regards,
Sam
I have still not received my paving…
I have still not received my paving slabs. I have not been informed when they will arrive.
April 4, 2024
Reply from Bradfords - Yeovil BBS
Good Morning Ken
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to one of our trusted suppliers.
I apologise greatly for these issues and for any inconvenience this may have caused you.
Upon looking into this I can see the delivery from the supplier is due 15/04/2024 as per the 7 working day lead time stated on your order confirmation. Once the supplier has the order booked for delivery they will contact you with further delivery information. If you have any further questions please contact customerservice@bradfords.co.uk.
Kind Regards,
Sam
Product was expected and delivered in…
Product was expected and delivered in time, online ordering was easy and confirmed by call from Bradford’s
March 25, 2024
Reply from Bradfords - Yeovil BBS
Good Afternoon Martin
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Excellent service as always
Excellent service all round. Website is clear and easy to use, communications on delivery were very good and the delivery driver was great in getting to the back of our property where the materials were needed, saving us carrying everything from the roadside.
April 2, 2024
Reply from Bradfords - Yeovil BBS
Good Afternoon Jerry
Thank you for taking the time to leave us a review.
I am pleased to see that you have received excellent communication from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Very quick and efficient service
Very quick and efficient service from ordering to delivery. Many thanks.
April 2, 2024
Reply from Bradfords - Yeovil BBS
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Online order placed bank holiday …
Online order placed bank holiday Monday phone call Tuesday advising it would be delivered on the Wednesday. Reasonable prices and also free delivery which an alternative store was going to charge us £30 to deliver. Updates on delivery times throughout. Would highly recommend. Thank you.
April 1, 2024
Reply from Bradfords - Yeovil BBS
Hi Caroline
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Good positive experience making my lawn mower purchase.
Good positive experience making my purchase through Bradfords.
Item arrived very quickly and packed well and impressed with the product. Would highly Bradfords for good service and value for money .
March 21, 2024
Reply from Bradfords - Yeovil BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Easy ordering from website
Easy ordering from website. Very helpful delivery driver. Good products and prices.
March 11, 2024
Reply from Bradfords - Yeovil BBS
Good Afternoon Steven
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your feedback regarding the helpful delivery service recieved with your order this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Polite, helpful and placed exactly as requested
Ordering was very easy, guy was very polite and helpful. 3 x bulk bags placed exactly where I had asked
March 11, 2024
Reply from Bradfords - Yeovil BBS
Good Afternoon Mike
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a polite and helpful service from start finish with your order,
Your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Yeovil BBS
Good Afternoon Keith
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Yeovil BBS
Good Morning Vinnie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have recieved excellent service and great communication with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Ordered Marshalls paving slabs from…
Ordered Marshalls paving slabs from this company at the same price as Marshalls direct,exact same product but with free delivery,slabs arrived within 3 days on a pallet which was pump trucked into my garage for security,amazing service at an unbeatable price,recommend to all
March 12, 2024
Reply from Bradfords - Yeovil BBS
Hi Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Not the best this time !!
Although we always have 5 star service from Bradfords, this time we were disappointed with the delivery.
Bradfords always ring and arrange a date for delivery to suit.
They rang us this time and we arranged the day.
Imagine our shock when we went outside the day before our expected delivery date, only to find the order had been delivered and left in the mud, not even a knock to tell us it was there!
Not great service this time Bradfords…
March 3, 2024
Reply from Bradfords - Yeovil BBS
Good Morning Gill
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the poor delivery service on this occasion.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Absolute and utter disaster
Absolute and utter disaster. Delivery driver very rude and just "dumped" damaged delivery on my doorstep and expected me to sign for it. Not a chance.
I could hardly understand what he was saying because his english was so bad.
He "tried" to say that the broken item and the three parts that had come off the delivery "didn't matter". I would have accepted it but no way was I going to sign for it. So he took it away.
Item was 2 days later than advertised and now 3 days after the failed delivery I'm still waiting for a delivery date.
Unless something happens soon, and properly, I shall be cancelling the order and going elsewhere.
March 7, 2024
Reply from Bradfords - Yeovil BBS
Good Morning Nicky
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to one of our trusted suppliers.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I can see that my colleague has been looking into this with our supplier and will be in contact shortly with an update,
If we can be of further help in the meantime please do not hesitate to contact customer.service@bradfords.co.uk
Kind Regards,
Katie
Reply from Bradfords - Yeovil BBS
Good Morning Delerie
Thank you for your feedback
I am happy to see that you have had a positive experience with us,
We hope to see you again soon.
Kind Regards,
Katie
V easy and v helpful staff.
March 1, 2024
Reply from Bradfords - Yeovil BBS
Good Afternoon Thomas
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a easy and helpful service with your order at our Yeovil Branch,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Good service great driver thanks
February 20, 2024
Reply from Bradfords - Yeovil BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a great delivery service with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Yeovil BBS
Good Afternoon Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service provided from start to finish with you order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind regards
Kati
A great change.
A great change to go to builders merchant and get such a helpful and informative service. The staff in all areas of both the yard and the shop area were very helpful. Definitely a good experience.
February 3, 2024
Reply from Bradfords - Yeovil BBS
Hi Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
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