I have been using Brainstorm Force products for a few years now. I now found the ultimate combination for my work with my clients. Astra pro combined with Spectra pro and Starter Templates gives me... See more
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Company details
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We're a force of designers, writers, marketers, and artists. Our offerings include several popular WordPress products.
Contact info
Nandan ProBiz 902, Sai Chowk Rd, Laxman Nagar, Balewadi, 411045, Pune, India
- support@bsf.io
- brainstormforce.com
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Very good for a small agency
The product helps a lot our small agency, speeds up work. The support is always helpful.
Brainforce is a perfect Softwaresupplier
ConvertPlus is a great Product of BrainForce. I used it now in two projects. It is easy to setup and has all features.
I had a little issue with CSS and the Support helped within hours. It was blazing fast. Even they did a littel Video that i can help myself the next time.
Found an incompatibility with a plugin
Found an incompatibility with a plugin, they did a patch straight away and updated me before release. Thanks, team.
Fast and targeting services
We love all of brainstorm force…
We love all of brainstorm force products. Design, functions, approach on releases, support and tutorials. All of their products are top quality.
Great Customer Service
We had issues with the video gallery in Ultimate Addons for Elementor. We reached out to Brainstorm Force and they were able to help us solve the problem by implementing CSS code. Great customer service!
Don't process refunds.
These people run astra themes, which worked okay, i still had to get a ton of plugins to supplement their professional plan, which is fine, the reason I rate them low is once they process an automatic renewal, they will not process a refund. I get it that it is my fault, but why do you need to take money you are not earning, I have since cancelled the plan, the website is dead, but why not refund me the money. I was a paying customer and now you won't process a refund for services that were for a dead website. Sucks, and especially sucks right before Christmas. UPDATE: they did end up refunding me full amount of money after they saw this review. I don't think they updated their policy, but maybe they will. Merry Christmas Everyone, and thanks to Brainforce for being nice about it. I do appreciate it, but I am leaving the review up for a warning. Although I moved the stars from 1-3. Fair
I never received the download I…
I never received the download I purchased even after making contact 3 times. I was ran in a circle and still didn't receive the product. On the third day trying to get this fixed and still nothing. My site can not be completed due to this delay at such a busy time of the year for a shop. I've sent screenshots with proof of purchase with a return message that this can take up to 24 more hours. Unbelieveable!
The issue was fixed fastly
Great support
Sometimes things don't go as planned and it can be hard when you are tying to learn a new process. I've always loved Astra and now learning Spectra and blocks...it's been a challenge, but you guys have been amazing and helping to minimize the curve.
Startet a support question about CSS…
Startet a support question about CSS files always is giving an error 404 after user is updating the page, if the user is not purging cache. I did that 2 months ago.
Since then, they have just tried to say that this is our servers fault, despite that this is going on at different server setups.
Astra is the only theme in the WP universe that does this, and I don't think they are capable of understanding my issue, since it has just been the same answer for each 2 months.
I will not recommend using Astra any more. Use Hello Elementor. Astra is using alot of bloated HTML and CSS in the source code, and in 2024 there is better themes to use.
Friendly, honest, and helpful
My experience has been entirely positive. I made an error in my purchase. My mistake. With no fuss the team helped me correct the issue and did so in a friendly and cooperative way. I couldn’t ask for better service and support.
Buggy Astra theme: Support is slow
Update: Support has reached out to me with some possible solutions for the bug. Which is much better than being ghosted. I tried out their Astra theme on my Wordpress website. I got everything set up and then suddenly the beautiful transparent menu I set up was replaced by a white header with a random excerpt in it. I reached out to support, and the support agent from Brainstorm Force said there wasn't any issue and then ghosted me.
Really BAD customer support!!!
My experience is with their "UABB" and support. We are a travel agency in Norway and have had a ticket open with Brainstorm Force for 3 week now. They do not respond. When they do respond it is after long days of waiting, and then they tell us that an developer has to look at the issue. The support person does not seem to duplicate simple issues and asks irrelevant questions. It's like they don't care at all!!! Apparently, they are in India so there is a pause of at least 24-72 hours for every question and query, if they respond at all. The upshot is we have software that does not work, wasted hours and days resulting in about a $1500 loss and a very upset clients around the world. My opinion is to not buy their software and save time, money and lots of aggravation.
Brainstorm Force: Pioneers of Web Innovation and Excellence
Ultimate Addons for Elementor by Brainstorm Force is an absolute game-changer for anyone working with Elementor. If you're looking to supercharge your web design projects, this is the tool you've been waiting for.
One standout aspect of this product is the incredible support provided by Brainstorm Force. They truly go above and beyond to assist their users. Recently, they helped me resolve a widget issue quickly, saving me a ton of time and frustration.
But what makes this product truly amazing is its versatility. With a wide range of Elementor plugins and themes, it's like having a complete design studio at your fingertips. Whether you're a seasoned pro or just starting out, Ultimate Addons makes your design process smoother and more efficient.
What sets this product apart is its attention to detail. The plugins and themes are meticulously crafted to ensure they seamlessly integrate with Elementor. You'll notice the difference in the quality of your designs.
But it doesn't stop there. Ultimate Addons offers a treasure trove of creative elements and customization options. You can bring your vision to life without any coding skills. It's incredibly user-friendly.
One minor drawback to note is that with so many features and options, it might take a little time to explore everything. However, the learning curve is worth it, considering the immense benefits it brings to your web design projects.
In conclusion, if you're serious about web design and want to take your Elementor experience to the next level, Ultimate Addons for Elementor is a must-have. Don't miss out on the opportunity to enhance your design capabilities and streamline your workflow.
A great range of products
Back down to 3 stars because of shady marketing tactics.
I've been using BSF products for many years. Support did go massively downhill for their Beaver Builder add on, and like many I abandoned it in favour of the competitor. I've used support a few times in the last few weeks though and I have to say I'm impressed again. Their new range of Sure products is excellent, as is ZipWP. The owner Sujay seems like a lovely guy and I admire what he has achieved with the business. I wish them all the best. Keep up the high standard of support you have again (otherwise I'll be back here 😉)

Reply from Brainstorm Force
Bad experience with Convert Pro
My experience is with their "Convert Pro" and support. We are an agency in Los Angeles and have had a ticket open with Brainstorm Force for 6 days now. They do not respond. When they do respond it is after long days of waiting, and then we are asked for information we have already given them. The support person does not seem to duplicate simple issues and asks irrelevant questions. Apparently, they are in India so there is a pause of at least 24 hours for every question and query, if they respond at all. I have found that many of the glowing reviews on influencers' and other sites are bogus; perhaps they create their own reviews as a marketing ploy. The upshot is we have software that does not work, wasted hours and days resulting in about a $1500 loss and a very upset client. My opinion is to not buy their software and save time, money and lots of aggravation.
Very good technical support.
They have helped me in several things that happened on my website.
They answer quickly and solve doubts.
I trust them. Thanks guys!
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