Nothing great but it made me hopefull. I've retired and seemed to being a bit lost. Left a 35 yr home and moved to one 5 yrs ago over 4 hours away and am sleeping and watching the screen, tv or tablet... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to answer questions, rapidly. Presented. At end, too many extra things to purchase…a bit of over selling! Let me just see what your Brainway app. offers. No additional information needed at t... See more
Company replied
I am impressed by the quality and depth of your personal quiz, and the breadth of your questions. I have education and work experience as a licensed social worker in mental health areas with multiple... See more
Company replied
It was quick and easy to navigate. I was offered a 50 per cent discount on the price, but did not see that a discounted price. There are too many options with a very high price at the end of the day f... See more
Company replied
3.5
Average
1K reviews
Asks customers to review
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Too many added options to finish.
May 6, 2026
Reply from Brainway
Dear GLORIA GALEY,
We know that facing too many added options to finish can cause spiraling rather than easing procrastination. To better support your mental health, Brainway is actively working on app improvements to simplify this. Please email help@brainway.app and include your account email and order number.
Sincerely,
Brainway Team
Reply from Brainway
Dear ramonafrancis,
We are glad you appreciated our prompt replies and a judgment-free space. At Brainway, we know mental health and procrastination can feel like spiraling. We're actively working on improvements! If needed, email help@brainway.app with your account email and, if possible, your order number.
Sincerely,
Brainway Team
Reply from Brainway
Dear danny,
It is perfectly normal to wait and see if Brainway works for your mental health and procrastination. We're actively working on improvements to better help prevent spiraling. For tips, please email help@brainway.app with your account email and, if possible, the order number.
Sincerely,
Brainway Team
Good but too much sales
Good but too much sales. I don’t like signing up for something then being asked to sign up for many more to make the first one work better! Makes me wonder if the first one will work at all . Guess I’ll see…
May 5, 2026
Reply from Brainway
Dear Monika White,
We understand the extra sales offers caused doubt. Brainway alone is designed to tackle procrastination and stop spiraling. We are actively working on improvements. For mental health support, email help@brainway.app with your account email and, if possible, the order number.
Sincerely,
Brainway Team
It’s too early to say.
May 5, 2026
Reply from Brainway
Dear dp,
As you noted it is too early to say, please know that overcoming procrastination and mental health spiraling takes time. We are actively working on improvements to Brainway. For guidance, email help@brainway.app with your account email and order number.
Sincerely,
Brainway Team
too many offers
May 5, 2026
Reply from Brainway
Dear jeanl,
We hear your feedback about receiving too many offers. Brainway is here to support your mental health and ease procrastination, not cause spiraling, and we are actively working on improvements. Please email help@brainway.app with your account email and, if possible, the order number.
Sincerely,
Brainway Team
Zero stars
Zero stars. Total scam. They bill people without permission and no apparent way to reverse charges.
Where should we all report this dishonest company?
February 11, 2026
Unprompted review
Reply from Brainway
Dear Amy Gross,
We hear your concern about billing permissions. Brainway helps with procrastination and spiraling, not adding mental health stress. We're actively working on improvements. Please email help@brainway.app with your account email and, if possible, the order number so we can resolve this.
Sincerely,
Brainway Team
Quick and Informative Lessons
I really like the short, concise and very informative and engaging Lessons.
May 4, 2026
Reply from Brainway
Dear BamaGiGi,
We love that you find our short, informative lessons engaging! Brainway aims to support your mental health and stop procrastination spiraling. We're actively working on improvements. Need help? Email help@brainway.app with your account email and order number if possible.
Sincerely,
Brainway Team
Everything was great except the pitches…
Everything was great except the pitches at the end. It was frustrating to have to go thru SO MANY.
May 4, 2026
Reply from Brainway
Dear Lynn Nohos,
We're glad Brainway helps your mental health and procrastination! We understand your frustration with the many pitches at the end and are actively working on improvements to prevent any spiraling. Please email your account email and order number to help@brainway.app.
Sincerely,
Brainway Team
For now I choose only the free trial…
For now I choose only the free trial for 7 days of Brainway. If that resonates with me I will then select a longer period. I really need help. I am 77 years old with a back and rotator cuff challenges so I need to take it slow. Also my monthly check will be in my bank account on 05/20/26 so I can buy a longer package but I cannot afford $99 until June.
May 4, 2026
Reply from Brainway
Dear blubeckon,
Taking it slow with your back and rotator cuff challenges is wise. We're actively working on Brainway improvements to better aid mental health and ease procrastination or spiraling. Please email help@brainway.app with your account email and, if possible, the order number.
Sincerely,
Brainway Team
Takes forever to answer questions, no refund available
Takes forever to answer questions, then never understand how to actually use this piece of crap software. AUTOMATED "Customer service" is protected by all the small print you accept to sign up, and never, ever, give you a refund. . They charge a day of use even if you signed up late at might. BEWARE. Will charge back on my credit card.
May 2, 2026
Unprompted review
Reply from Brainway
Dear Marlee,
We're sorry our automated support and slow replies were frustrating. We're actively working on improvements to support your mental health and prevent spiraling into procrastination. Please email help@brainway.app with your account email and, if possible, the order number.
Sincerely,
Brainway Team
Requested via email at the start as…
Requested via email at the start as transaction was still pending & now that I look at my charge card the charge STILL went through. Please delete the charge & the membership.
Phone # 585-752-0731
Libby Schoenmaker
Date of Transaction: 4/26/2026
April 26, 2026
Unprompted review
Reply from Brainway
Dear Libby S,
We see your charge processed despite emailing while pending. We're actively working on improvements. Brainway aims to ease mental health and procrastination, not cause spiraling. Please email help@brainway.app with your account email and, if possible, the order number to handle your membership.
Sincerely,
Brainway Team
Too many add ones at sign up..
May 4, 2026
Reply from Brainway
Dear Caroline Ostand,
We hear your feedback about having too many add-ons at sign-up. To better aid your mental health and stop procrastination or spiraling, Brainway is actively working to simplify this process. Please email help@brainway.app with your account email and order number so we can further assist you.
Sincerely,
Brainway Team
It has been a bit confusing
It has been a bit confusing. I signed up and keep getting more emails to join!
May 3, 2026
Reply from Brainway
Dear stephaniestrunge,
Getting emails to join after signing up is confusing. We are actively working on improvements so Brainway helps your mental health and procrastination, without causing any spiraling. Please email help@brainway.app with your account email and order number, if possible, to fix this!
Sincerely,
Brainway Team
AVOID Brainway
AVOID Brainway. First they have mis-leading subscriptions. I started at one price and the following month it doubled. Cancelled it with the company and then a couple of months later found unauthorised charge on my account, rang my bank only to discover Brainway had sold /passed on my details and who tried to charge me for something I didnt order . Closed that account immediately. Would give it no stars if this was an option.
April 24, 2026
Unprompted review
Reply from Brainway
Dear Morgan Morgan,
We apologize for the doubled price and unexpected charge after cancelling. We are actively working on improvements to support mental health and ease procrastination, not cause spiraling. Please email your account email and order number to help@brainway.app so we can investigate.
Sincerely,
Brainway Team
This site could be initially more forthcoming about the long string of potential purchases.
I would recommend that you provide all the potential purchases upfront, initially; rather than taking the prospective buyer from one potential purchase to the next! The way you presented these items, made me feel less trusting of you, and concerned that this might be more of a scam. Just trying to get more money from me.
May 3, 2026
Reply from Brainway
Dear Mike -,
We hear your concern about not seeing purchases upfront. Trust in Brainway is vital when managing mental health, procrastination, or spiraling, and we're actively improving this flow. Please email help@brainway.app with your account email and, if possible, the order number.
Sincerely,
Brainway Team
Everything was very clear
May 3, 2026
Reply from Brainway
Dear Marjorie,
We are glad you found everything very clear! Brainway simplifies mental health and tackling procrastination so you avoid spiraling. We're actively working on improvements. For any support, please email help@brainway.app with your account email and order number.
Sincerely,
Brainway Team
I would love to have every thing you…
I would love to have every thing you wanted me to buy but I am a widow on SS. Now I am thinking maybe it is not going to work for me.
May 3, 2026
Reply from Brainway
Dear Pam Speckman,
We understand relying on SS makes extras tough, but Brainway’s core plan helps with mental health, procrastination, and spiraling even without them. We're actively working on improvements for our users. Please email your account email and, if possible, order number to help@brainway.app so we can assist.
Sincerely,
Brainway Team
Efficient presentation layout of methods
May 2, 2026
Reply from Brainway
Dear Judith Muller,
We are glad you find Brainway's presentation layout of methods efficient! Stopping procrastination and spiraling is key for mental health, and we're actively working on improvements. Please email help@brainway.app with your account email and order number if possible.
Sincerely,
Brainway Team
Reply from Brainway
Dear Susan,
We're glad the given choices help! Having options is key for managing mental health, preventing spiraling, and beating procrastination. We're actively working on continuous improvements. For support, please email help@brainway.app with your account email and order number.
Sincerely,
Brainway Team
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