BrakeParts.co.uk Reviews 

552
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the website easy to navigate and helpful for locating the correct parts. Many appreciate the high quality of the products and the competitive pricing. People frequently highlight the fast and efficient delivery, with orders often arriving quickly and on time. However, some customers also noted issues with the delivery couriers, experiencing delays or unresponsiveness, which sometimes led to missed deadlines. A few other people also felt that incorrect parts were occasionally supplied or incorrectly listed on the website, despite efforts to provide accurate information.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

Reviewers highlight positive aspects of product, with many consumers praising the quality, fit, and accurate... See more

Quality

Reviewers consistently express satisfaction with the quality of parts received, often noting that items are... See more

Service

Consumers find service to be positive, with many reviewers consistently expressing satisfaction with the... See more

Price

People report positive experiences with price, consistently finding products at a great or reasonable cost.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used BrakeParts a few times before so I know they're reputable. They were the only place to clearly list all three disc diameters along with the cost options. This won't be the last time I visi... See more

Rated 5 out of 5 stars

Great selection of parts, with the correct ones easily located on a clear and easy to use website. The parts were delivered on time and are of good quality. Unfortunately one part was incorrect (diff... See more

Rated 5 out of 5 stars

Stumbled across this company when I was on the verge of having to scrap my car due to a brake problem that no other parts stockist could help with. It's fair to say they came to my rescue! Gentlem... See more

Rated 5 out of 5 stars

Pictures on the website made it easy to find the correct parts required, for a non standard/ modified fitment where the registration check doesnt work.Quality parts, right first time. Delivered in a t... See more


Company details

  1. Auto Parts Store
  2. Auto Parts Manufacturer
  3. Brake Shop
  4. Car Accessories Store

Written by the company

Brakeparts.co.uk & Brakes International have been providing quality braking components to the UK and overseas for over 30 years. 150,000+ brake parts in stock! All of our parts are distributed from Rochdale in the north of England with DPD Next day or Royal Mail so quick dispatch and delivery is guaranteed. Not sure if something fits your car? Send us an email and we'll be happy to help!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

552 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(552)

59 reviews in the last 12 months

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Rated 3 out of 5 stars

3 stars I'm afraid, let down by courier.

Can't fault the parts when they eventually turn up. Seriously let down by DX the courier.
I paid for am delivery, turned up 3pm and no apology. I also paid a premium price for the products.
I emailed brake parts but no reply.
I'll use autodoc in future, takes a week to turn up but half the price.
Don't bother paying for a quicker delivery DX don't give a toss.

June 28, 2024
Unprompted review
Rated 4 out of 5 stars

The service was very good except for…

The service was very good except for the fact that the parts were delivered and then taken away ! Why not leave with my neighbour or in a suitable place at the rear of the property that's what other delivery companies do.The parts were the correct items and of very good quality.I would have had no hesitation in awarding 5 stars if I hadn't had to wait another day to actually receive the parts.

May 27, 2024
Rated 5 out of 5 stars

Trustable Parts Provider - Will Use Again

Website allowed me to use OEM part reference number which showed alternatives due to manufacturer making the item obsolete. Website showed stock levels of the parts and delivery times. I was emailed at point of dispatch and emailed with delivery date (same as website stated). Part arrived well packaged and fitted well. Excellent!

June 8, 2024
Rated 5 out of 5 stars

Quality brake parts

Quality brake parts. I have used this company before when I drove to Rochdale for mazda mx5 brakes and also via eBay. Great advice over the phone and at the counter well recommended.

April 28, 2024
Rated 5 out of 5 stars

Great

These are my go to for brake parts, good quality always in stock and cheaper than everywhere else.

April 6, 2024
Rated 5 out of 5 stars

Caliper problem quickly resolved.

I had an issue with buying rear calipers for my Audi 80 Cabriolet. Most online sellers insisted showing the incorrect parts for my car. The registration puts the car at a point where there where some changes to the model. Even though I tried to search with the registeration and the VIN number I was shown the wrong part. BrakeParts is the only company that gave me the correct option. Also I was able to get confirmation of the correct part by phone. Good price and speedy delivery. Cabrio is now through the MOT.

March 27, 2024
Rated 5 out of 5 stars

Unexpectedly, needed two new rear caliper…

Changing brake pads and during this task I realised my Honda Civic needed new rear calipers. Ordered PM on a Tuesday and they were delivered before 11:00 AM on Weds. Perfect fit and car back on the road same day. I have used BrakeParts.co.uk for several years across several vehicles and always get top quality parts at reasonable prices. I could have got a lower price from other suppliers but delivery was 5-15 days

April 2, 2024
Unprompted review

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