BrakeParts.co.uk Reviews 

552
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the clear website navigation and detailed product listings, making it exceptionally simple to locate the correct automotive parts for various vehicle models. Consumers also highlight the remarkably fast delivery times, helpful support, and the high overall quality of the received products offered at very competitive prices. Some reviewers were not happy with occasional courier delays, unresponsiveness, and missed delivery windows caused by external shipping services. Furthermore, some people noted occasional instances where incorrect components were unfortunately sent in error or listed improperly on the online platform.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast dispatch times and parcels... See more

Product

People report satisfaction with the products, highlighting great pricing, high quality, and accurate fit.... See more

Quality

Consumers find quality to be positive, highlighting that items are delivered quickly and arrive in good... See more

Service

Reviewers highlight positive aspects of service, noting that delivery is rapid, efficient, and reaches remote... See more

Price

Reviewers mention positive feedback about price, highlighting great value for money and reasonable costs.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used BrakeParts a few times before so I know they're reputable. They were the only place to clearly list all three disc diameters along with the cost options. This won't be the last time I visi... See more

Rated 5 out of 5 stars

Great selection of parts, with the correct ones easily located on a clear and easy to use website. The parts were delivered on time and are of good quality. Unfortunately one part was incorrect (diff... See more

Rated 5 out of 5 stars

Stumbled across this company when I was on the verge of having to scrap my car due to a brake problem that no other parts stockist could help with. It's fair to say they came to my rescue! Gentlem... See more

Rated 5 out of 5 stars

Pictures on the website made it easy to find the correct parts required, for a non standard/ modified fitment where the registration check doesnt work.Quality parts, right first time. Delivered in a t... See more


Company details

  1. Auto Parts Store
  2. Auto Parts Manufacturer
  3. Brake Shop
  4. Car Accessories Store

Written by the company

Brakeparts.co.uk & Brakes International have been providing quality braking components to the UK and overseas for over 30 years. 150,000+ brake parts in stock! All of our parts are distributed from Rochdale in the north of England with DPD Next day or Royal Mail so quick dispatch and delivery is guaranteed. Not sure if something fits your car? Send us an email and we'll be happy to help!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

552 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(552)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Repair kit has issues

Bought a caliper repair kit. Great service, cylinder and seal fitted ok, but. It really needs instructions. There is no marking on the gel pack, which looks like red paste but it's NOT, it's silicon and must NOT be used inside the caliper. The bleed screw is the wrong thread. I put the original one back in on re-assembly. Caliper pin seals didn't fit properly either.

February 12, 2024
Rated 5 out of 5 stars

Great service, quality products

The website was easy to find everything I needed and when I called to ask about specific parts they were really helpful and informative. Parts arrived quickly and well packaged. Parts fitted perfectly and are on my car working as they should. Will definitely use again and would highly recommend.

February 8, 2024
Rated 1 out of 5 stars

Let down by delivery company.

I ordered some parts for next day delivery,
Friday) apparently the DX delivery company couldnt find the address, first saying in an email that they couldn't deliver as we were not in! My car went into the repairers where they had to use the old parts ( slider kits) , the old ones arrived after all the work was done ( Monday afternoon) , so I am left with parts that I do not need.

Regards

Richard Kendall

February 8, 2024
Rated 3 out of 5 stars

Very good business

Brake Parts UK are good to work with and have a good range of parts.
They are let down by their choice of courier. DX Express give a woefully inadequate service.
If only they chose a reputable courier instead of this shitshow.

February 8, 2024
Rated 5 out of 5 stars

Competitive and highest quality.

I've been using brakes international for many years for cars and lgv's after I was dissatisfied with the varying quality of car accessory shop components . They have proved to be reliably high quality, and delivery has always been prompt. Also their prices have always been competitive and tech support by phone has worked excellently.

January 25, 2024

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