Brand Academy Store Reviews 51

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I love the variety of unique gifts the shop has to offer. I have purchased numerous items from useful phone gadgets (like a phone stand when I am travelling on long train journeys) so that I can watch... See more

Company replied

Rated 5 out of 5 stars

My partner is mad about Alice in Wonderland. While in Covent Garden, saw a sticky note pad but couldn't buy as was with me. Ordered on line, and received quickly and in excellent condition.

Rated 4 out of 5 stars

Fast delivery, however, only half of my order was delivered! After calling the store the other half of my order was despatched and received a couple of days later. Yes, it was rather annoying to have... See more

Rated 5 out of 5 stars

Fantastic customer service. Having had an issue with my order, they couldn’t do enough to sort it out for me. Great selection of products and wouldn’t hesitate to recommend them.

Company details

  1. Department Store

Information provided by various external sources

Brand Academy is a unique platform enabling artists and designers to showcase their products to the public. The revenue generated by the established brands contributes to the support and aid given to the design makers enabling them to derive an income and fulfil their dreams.


Contact info

4.8

Excellent

TrustScore 5 out of 5

51 reviews

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Rated 4 out of 5 stars

Fast delivery

Fast delivery, however, only half of my order was delivered! After calling the store the other half of my order was despatched and received a couple of days later. Yes, it was rather annoying to have to call the store to ask where the other half of my order was, but the issue was dealt with very promptly and sent out ASAP. Despite this hiccup I would not hesitate to use them again, their prices are great as are their products.

September 24, 2021
Rated 4 out of 5 stars

Very good

Very good, prompt and polite service. My only suggestion would be to attach an actual name to e mail correspondence as all correspondence is from ‘the brand academy team’ which is not helpful if you had previously spoken with a named individual - small point but it would have earned a five star review from me.

August 23, 2021
Rated 5 out of 5 stars

Fast, Flawless service, great assortment

Great assortment, fast and flawless service. Plus the j-me shoe shelves are the best design for my use.

This is my third home where I am installing them again because the other buyers wanted them in the deal. that says a lot.

so happy to find you online.

March 3, 2021

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