Brandecosse Reviews 205

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting their comfort and durability right out of the box. Many appreciate the fast and efficient delivery service, with orders frequently arriving sooner than expected. The overall service, including helpful advice and quick responses to inquiries, also receives high commendation, making the purchasing process smooth and pleasant. However, some people mentioned minor issues such as a slight delay in receiving tracking information or the aftercare kit arriving separately. A few reviewers also found the sizing to be on the smaller side or noted that the boots might require some breaking in, particularly for wider feet.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as well-made,... See more

Quality

Reviewers highlight positive aspects of quality, noting that the boots appear well-made, are of good quality,... See more

Delivery service

People report positive experiences with delivery service, highlighting quick and efficient arrivals, with... See more

Service

Reviewers mention positive feedback about service, consistently praising its speed and efficiency. Customers... See more

Order

Users describe positive interactions with order, with many reviewers finding the ordering process simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These boots were delivered in good time and are exactly as described. I have been putting them through their paces over the last 2 weeks, lots of mud, hills, tarmac and lots of water. I have had numer... See more

Rated 5 out of 5 stars

What a fantastic company to deal with. Great advice on the telephone prior to placing my order and then my Capriolo boots arrived within 48 hrs. I’ve now walked about 20 miles in them and they are in... See more

Company replied

Rated 5 out of 5 stars

Quick delivery perfect when my old other branded boots split on Wednesday and I was wearing my new brandcosse boots on Saturday! Didn’t have time to break them in lucky for me they felt like slipper... See more

Rated 5 out of 5 stars

Purchased my first pair about four years ago, they were comfort from the word go, I wear them quite regularly and each time there comfort surprises me. When I saw the limited edition boot I could not... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Clothing Store
  4. Clothing Supplier

Written by the company

Brandecosse is a British footwear brand rooted in the Galloway Hills of Scotland, built on over 40 years of shoemaking expertise. Family-founded and driven by a passion for the outdoors, we create premium walking, hiking and hunting boots designed to go the distance. Blending traditional craftsmanship with modern performance, every pair is made with purpose — to be worn in, not worn out. We focus on durability, comfort, and timeless design, producing footwear that supports real adventures in real conditions. At Brandecosse, we believe in buying better and buying less. Our boots are made to stand the test of time, delivering reliable performance and enduring quality with every step. Season after season. Year after year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Not cheap but when they arrive you will know why bought off this company more…

Having bought off this company more than 10 years ago even though there is absolutely nothing wrong with the boots I've been using i decided I needed a treat so I ordered a new pair of 11inch cervo rosso boots delivery service excellent I went for the free delivery choice as I was in no rush and they arrived on the Monday I only ordered them on the Friday evening well pleased and the quality is amazing as soon as you put your feet in them you can feel that yes your paying alot of money but worth every penny the leather is top notch and the soles are really thick but also replaceable and the after sales is also excellent I needed to ask a question when I first put my order in 10 years ago and the lady who answered the.query is still working there today i can't say enough good things about this company

June 15, 2026
Rated 4 out of 5 stars

Great boots

Great product, but paid £10 extra for fast postage. Item didn't get sent for over 24 hours, so did not arrive when I needed them.

June 2, 2026
Rated 5 out of 5 stars

Very quick arrival

Very quick arrival. I liked the courteously of an email letting me know that they had been dispatched, from a person and the boots are great. They’re tough and will need breaking in I’m also tempted to never hike in them and just wear them casually that’s how good they look.

June 2, 2026
Rated 4 out of 5 stars

Light, comfortable but not waterproof

Brand Ecosse - Capriolo Alto - Ordering and delivery was simple and efficient. The boots appear to be well made and of good quality. They are lightweight and compact and importantly very comfortable.
Size is on the small side (of what I'm accustomed to), with a narrow toe area. For me, they fit OK with regular socks. As they are lightweight boots, this may be intentional. If I wanted to wear thick socks, I would go up a size. Can't comment of wide fitting, my feet are quite narrow.
The lower lace holes go very close to the toe allowing the boot volume to be adjusted to suit foot width. The upper lace hooks allow quick fastening, though the 4 pairs are close together, making lacing tricky. Might have been better with 3 pairs further apart? Once they are on, I don't need to adjust, they are very comfortable.
Disappointed to find they are not waterproof though. I've only had them a couple of weeks, but used them walking the dog twice a day for a week. On several occasions I got wet feet (toe area) after walking through wet grass for only a few minutes.

May 11, 2026
Brandecosse logo

Reply from Brandecosse

Thank you for such a detailed review and we will certainly take you feedback on board for the future. I'm glad to hear you've found them so comfortable and a good fit for your feet.

We're really sorry to hear you've sprung a leak, the Capriolo Alto is designed to be fully waterproof and uses the same lining that all our boots have so we expect them to be as waterproof as they can be. Please reach out to our sales team on sales@brandecosse.com and we will help you with this issue. All our boots come with a 1 year warranty as standard, so we of course expect them to last much longer.

Thanks,
Josh

Rated 5 out of 5 stars

Stunning kit and worth every penny I…

Stunning kit and worth every penny I will be back for some stalking boots very soon 😍

May 12, 2026
Brandecosse logo

Reply from Brandecosse

Thank you for leaving a review Rob, we're delighted to hear how much you're enjoying them! Looking forward to sending a pair of stalking boots your way soon.

Rated 5 out of 5 stars

Above and beyond

Above and beyond, reordered my new pair of Capriolo boot and then realised it be in Spain!
Emailed Brandecosse and Jane was straight back boots will be held.
I much later ordered a pair for my wife and both pairs arrived on our first day back awesome 👌

May 14, 2026
Brandecosse logo

Reply from Brandecosse

Thanks for the review. Glad we managed to get everything sorted before you returned from Spain. Jane will be delighted to hear your kind words as well. Hope both pairs of Capriolo boots serve you well and get plenty of use over the coming seasons.

Rated 5 out of 5 stars

Cervo Rosso

Bought a pair of Cervo Rosso boots having been dissatisfied with other makes. The quality is obvious as soon as you open the box. Been wearing them every day for the past few weeks and am absolutely delighted I chose them

May 1, 2026
Unprompted review
Brandecosse logo

Reply from Brandecosse

Thanks for taking the time to leave a review. Great to hear the quality stood out straight away and that the Cervo Rosso boots have lived up to expectations after daily use. We put a lot into the comfort and build of our boots, so feedback like this means a great deal. Hope they continue to serve you well for many years to come.

Rated 5 out of 5 stars

What a fantastic company to deal with

What a fantastic company to deal with. Great advice on the telephone prior to placing my order and then my Capriolo boots arrived within 48 hrs. I’ve now walked about 20 miles in them and they are incredibly comfortable and well worth the cost.
I’m looking forward to ordering my next pair of Brandecosse boots later in the year ready for the winter weather.

May 6, 2026
Brandecosse logo

Reply from Brandecosse

Thanks for the kind words. It was a pleasure helping you choose the right pair before ordering, and great to hear the Capriolo boots have already covered 20 comfortable miles. That sort of feedback is exactly what we hope for. We’ll look forward to helping you with your next pair later in the year when the winter weather starts to roll in.

Rated 5 out of 5 stars

Purchased my first pair about four…

Purchased my first pair about four years ago, they were comfort from the word go, I wear them quite regularly and each time there comfort surprises me. When I saw the limited edition boot I could not resist buying another pair, once again the comfort is outstanding.

April 20, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look