These boots were delivered in good time and are exactly as described. I have been putting them through their paces over the last 2 weeks, lots of mud, hills, tarmac and lots of water. I have had numer... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Brandecosse is a British footwear brand rooted in the Galloway Hills of Scotland, built on over 40 years of shoemaking expertise. Family-founded and driven by a passion for the outdoors, we create premium walking, hiking and hunting boots designed to go the distance. Blending traditional craftsmanship with modern performance, every pair is made with purpose — to be worn in, not worn out. We focus on durability, comfort, and timeless design, producing footwear that supports real adventures in real conditions. At Brandecosse, we believe in buying better and buying less. Our boots are made to stand the test of time, delivering reliable performance and enduring quality with every step. Season after season. Year after year.
Contact info
The Old Bank, DG7 3UW, St Johns Town Of Dalry, United Kingdom
- 01644430151
- sales@brandecosse.com
- brandecosse.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very good quality boots
very good quality boots, my husband has had a pair for some time and his pair seem to be standing up to very harsh conditions well - so i decided to join the clan!
Best boots ever !
I bought the cervo Rossa absolutely fantastic boot. The service was amazing, boots arrived the next working day.
Great follow up by the team.
Great follow up by the team.
I would recommend Brandecosse anytime
Lots of customer support through the…
Lots of customer support through the Xmas period
Just received my Capriolo Alto
Just received my Capriolo Alto, out of the box well impressed with the boot, quality, workmanship, Was wondering how the fit would be, as I have a wide foot, but once I loosened off the laces down to the toe, they felt very comfortable, obviously I need to get out and do some walking,
The ordering was easy, and I was kept in touch with the ordering process, via email,
Slight delay with Royal Mail, as never received a text or email regarding delivery date and time, so was out on delivery, but I requested a new day for delivery,
Will update once I start to get out and about.
Also look great with the red laces I ordered.
Great service
Great service. Fast delivery.
And the boots are fantastic. This is my second pair.
Lovely people to deal with.
Capriolo Alto
These boots were delivered in good time and are exactly as described. I have been putting them through their paces over the last 2 weeks, lots of mud, hills, tarmac and lots of water. I have had numerous boots over to last 40+ years, These boots are excellent. Great fit, extremely comfortable and waterproof. I shall be hitting the Cumbrian mountains in January and I'm very confident that these boots will make the trip even more enjoyable.
Top notch service, high quality product, and no issues at all
The service from Brandecosse was smooth and seamless. I ordered a pair of the Cervo Rosso’s and a Leather Aftercare Kit, and both arrived within three working days of my order and in perfect condition. They were well packaged and the products themselves are top of the line and I can’t fault them in any way. The only reason I gave it four stars rather than five was because of the Leather Aftercare Kit arriving the day after the boots did, but that’s a very minor point and the only thing that could be improved.
Comfiest footwear ever
These are not only the comfiest boots I have worn but comfiest footwear in general. 10 out of 10.
Lightweight boot
Bought as a gift - they are lightweight, which is exactly what he wanted!
Fagiano boots.
Jane was very helpful when I was ordering my boots. I bought the Fagiano’s. I wanted a pair of boots that would last years and could be repaired. They look fantastic as well.
Great experience all round, highly recommended, cheers 👍
Awesome quality boots and great prompt…
Awesome quality boots and great prompt delivery
Like the guy with spots on his face
Like the guy with spots on his face, down to earth and honest
Fantastic boot
Fantastic boot, perfect fit, I would seriously consider buying a spare pair.
Simple to use user friendly website and…
Simple to use user friendly website and staff who were most helpful.
Response to my asking about out of stock items.
Have not received my boots yet, but the communication I have received regarding out of stock items etc has been great. Looking forward to receiving my boots which should be anytime soon.
Superb Customer Service
Excellent email communication from the company-even on a Sunday. First pair of boots arrived on time. These were too small so I wanted to send them back. I took a photo of the tracking order and emailed it to them;-immediately they organised for another (larger) pair to be dispatched which have arrived within 24 hours.
Couldn’t ask for more as the returned boots are still in transit.
I will update about the boots after I wear them all day tomorrow
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








