These boots were delivered in good time and are exactly as described. I have been putting them through their paces over the last 2 weeks, lots of mud, hills, tarmac and lots of water. I have had numer... See more
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Brandecosse is a British footwear brand rooted in the Galloway Hills of Scotland, built on over 40 years of shoemaking expertise. Family-founded and driven by a passion for the outdoors, we create premium walking, hiking and hunting boots designed to go the distance. Blending traditional craftsmanship with modern performance, every pair is made with purpose — to be worn in, not worn out. We focus on durability, comfort, and timeless design, producing footwear that supports real adventures in real conditions. At Brandecosse, we believe in buying better and buying less. Our boots are made to stand the test of time, delivering reliable performance and enduring quality with every step. Season after season. Year after year.
Contact info
The Old Bank, DG7 3UW, St Johns Town Of Dalry, United Kingdom
- 01644430151
- sales@brandecosse.com
- brandecosse.com
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Replied to 100% of negative reviews
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Superb Customer Service
Excellent email communication from the company-even on a Sunday. First pair of boots arrived on time. These were too small so I wanted to send them back. I took a photo of the tracking order and emailed it to them;-immediately they organised for another (larger) pair to be dispatched which have arrived within 24 hours.
Couldn’t ask for more as the returned boots are still in transit.
I will update about the boots after I wear them all day tomorrow
Best boots
My second pair of boots from these guys. As a pensioner I have owned a lot of boots and these are by far the best I’ve owned. No wearing in, comfy straight from the box. Now have a summer pair and a winter pair. Just hope I out live the boots 😂 Well recommended
Brandecosse Capriolo Basso
I have had my Brandecosse Capriolo Basso for 6 months now and they are of exceptional quality. They have softened a little over the 6 months (a good think) which makes them super comfortable. The suede is great quality and shows no sign of wear. The sole, although quite thin compared to modern shows, is really comfortable. They are expensive BUT they are worth it and i will be back again.
Absolutely faultless customer service
Absolutely faultless customer service - friendly & speedy response prior to ordering. 👍
Great experience
Great experience dealing with this company and delighted with our purchases.
Fast delivery !
Fast delivery and boots look great! Very comfortable straight out of the box! Seem very good quality and hopefully get years use out them.
Customer Service (Jane) went above and…
Customer Service (Jane) went above and beyond. Fit is true to size. Only been wearing g them two days but so far perfect. But Honestly, the customer service was amazing. I had many questions before ordering and all were answered VERY quickly. Plus, they arranged expedited shipping, as I was only stopping over for two days. Amazing service.
Amazing customer service
Amazing customer service. Emailed some questions, good, knowledgeable responses. Order placed for a pair of Capriola Alto and they held delivery date for me as I was away. Arrived when they said they would. Boots are really light and feel top quality - not worn properly yet but very impressed so far.
AMAZING
Quick delivery perfect when my old other branded boots split on Wednesday and I was wearing my new brandcosse boots on Saturday!
Didn’t have time to break them in lucky for me they felt like slippers
I’d certainly recommend buying half a size bigger I also bought the wax and protection spray so I can look after my new investment
First time wearer!!
I have changed to this brand of boot after generations with another brand. These boots are another level from what I have been used to, high quality materials throughout with a superb finish and comfort strait from the box! I cannot recommend these enough. Also true to size!!!!👌🏻
Great boots fast delivery will be…
Great boots fast delivery will be purchasing another pair soon. Infect
V soon.
Easy to order and arrived a day before…
Easy to order and arrived a day before the expected date.
Fit is perfect and immidiatly comfortable.
First Rate footwear
Good website - clear description of the footwear.
V quick delivery. Excellent boots - good fit and construction. Would recommend.
Best boots ever
Great product and top customer service. Got to be the best boots I’ve got.
Quick delivery well wrapped the boots…
Quick delivery well wrapped the boots are excellent quality and good value for money
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