Easy to book and good quality machines for sanding booked over the weekend to give myself time - collected and dropped off and got help with carrying all really simple to sort , use and manage
Company replied
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See what reviewers are saying
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Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
1 Howard Street, Constitution Hill, B19 3HW, Birmingham, United Kingdom
- 01212 126 040
4.2
Great
44 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Birmingham branch
Easy to organize and equipment worked as hoped. Good advice given to pick right equipment for the job.
July 10, 2022
Hired a shredder
Hired a shredder, wasn't up to the job it kept jamming even on small branches. The equipment wasn't collected on the date and time agreed and was left for 6 days before it was collected, lastly the guy sent to collect the equipment said he was unable to lift the machine on his own due to back problems so I would suggest you look at the fitness of your staff or send two to collect next time.
Wouldn't recommend and wouldn't use again.
May 17, 2022
Reply from Brandon Hire Station - Birmingham
Hi there John, thank you for taking the time to get in touch and let us know about this. I'm really sorry to hear that we did not meet your expectations on this occasion, we always aim to improve and we will use this feedback to do better in future. In regards to the issues with the machine, I have sent this over to the branch in question to ask for this to be investigated and provide me with any outcome. As soon as I hear back I will reach out privately to discuss this further. Thank you again for getting in touch - Hannah, Customer Care Team.
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