Hired a rotary pressure washer from the Brighton branch and when it arrived it wouldn't fit through our side passage which was my oversight. David kindly sent me out a much longer extension hose the n... See more
Company replied
Location
Switch locationUnit B4, Portland Road Business Park, Portland Road, BN3 5RY Hove, GB
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See what reviewers are saying
I arranged hire of a one person cordless post hole digger from their Brighton branch. When I enquired about hire the agent told me the tool would be put on charge ready for collection. I tried to give... See more
Company replied
David at Brandon Hirestation Hove is the man ! Always really helpful, polite and so knowledgeable ! we’d be stuck without him , the guy is priceless for our company re tool hire 👍
Company replied
Great service very helpful team The manager was extra helpful Best hire centre in Brighton and Hovep
Company replied
Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
Unit B4, Portland Road Business Park, Portland Road, BN3 5RY, Hove, United Kingdom
- 01273 427 900
4.0
Great
59 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Hired a large combination ladder to use…
Hired a large combination ladder to use in an A-frame configuration. On collection the part that secures the ladder was loose, they said it just needed to be pushed back in. It turns out that this part was so damaged that if you did get it in it then wouldn't come out again. We ended up having to use the ladder straight rather than in a A-frame configuration. The metal locators at the top of the ladder, also for A-frame configuration, where also bent so that the top rung of the ladder didn't locate correctly.
This ladder was unsafe to be hired for use as an A-frame ladder.
August 3, 2023
Reply from Brandon Hire Station - Brighton
Good afternoon Neale, thank you bringing this to our attention. We are extremely sorry that your experience fell below the high standard we expect from our equipment. We will be looking into this to ensure this is rectified. Kind regards, the Brandon Hire Station team.
Excellent customer service
July 11, 2023
Brandon Hire Station was easy to…
Brandon Hire Station was easy to coordinate with, the pick up process was easy and customer service is very responsive!
June 21, 2023
I received a telephone call 24 hours in…
I received a telephone call 24 hours in advance of the proposed hire date - informing me of a suitable collection time. I collected and subsequently returned the item as arranged. A very helpful guy at the local store assisted with offloading the equipment from my car. The equipment performed 100% reliably. I'll be a returning customer...
May 1, 2023
Very quick and efficient service
Very quick and efficient service. Proper advice about the machinery. Helped load and unload the car despite being v busy.
April 11, 2023
Reply from Brandon Hire Station - Brighton
Good morning Michael, it's brilliant to hear that you had the service and advice we expect from our Brandon Hire Station branches. Thank you for leaving us a 5* review, we hope you hire from us again in the future
Very helpful staff
Very helpful staff. Kind, patient and explained to me how to use the tool I was hiring as I was nervous due to not having experience. Pleasant experience dealing with these guys. Also offered advice on equipment I may need for upcoming projects.
April 12, 2023
Unprompted review
Reply from Brandon Hire Station - Brighton
Good afternoon Lucy, Thank you for the great review. It's fantastic to hear that the staff in the Brandon Hire Station branch helped you and offered advice, I will pass on the comments to them. We look forward to hopefully seeing you again soon
Turning up I was informed that…
Turning up I was informed that unfortunately that the item I had offered the night before had been hired out to someone else,the guy at the branch was extremely apologetic and then went out of his was to get me a transformer asap,very nice guy and couldn’t do enough for me,a credit to your company
February 1, 2023
I was very happy with customer service
I was very happy with customer service, one step and beyond. I hired the floor sander which I found to be a great piece of machinery. 10 out of 10 in every aspect . Highly recommend.
November 19, 2022
Great service!
A friendly, professional service, and competitive pricing. Would definitely recommend.
September 21, 2022
As good as always
As good as always. Booked online, paid for, delivered and picked up.
August 24, 2022
Really helpful and fast service from…
Really helpful and fast service from the guy in the depot. Website easy to use. The equipment hired did the job it was supposed to. And the price was competitive. Will use them again.
August 12, 2022
Professional and helpful
August 31, 2022
Fantastic customer service and…
Fantastic customer service and marvellous product hire price
August 16, 2022
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