The online booking was quick, easy and clear. Prompt confirmation was provided from the local branch (Chester). On the day of delivery, I got a time slot for delivery and was kept updated with changes... See more
Company replied
Location
Switch location10A Bumpers Lane, Sealand Industrial Estate, CH1 4LT Chester, GB
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See what reviewers are saying
Everything went smoothly from the point of collection, when everything was ready for me to pick up, the help given to load the equipment and the instructions to use it. The equipment worked without fa... See more
Company replied
The machine is very good but for straight tree branches. My situation was more complicated because we had very badly twisted roots and sometimes it jammed. For very twisted roots I would suggest renti... See more
Company replied
The moss cleaning machine was unfit for purpose, was impossible to control and the hire period terminated early due to very poor performance. My complaint to the company has not been fully dealt with,... See more
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Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
10A Bumpers Lane, Sealand Industrial Estate, CH1 4LT, Chester, United Kingdom
- 01244 394 900
4.5
Excellent
40 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great! Hiring doesn’t get much better! Thanks to the Chester Brandon Team
Great!
Delivered on time
Great scaffolding system
Doesn’t get much better tbh
February 5, 2024
Reply from Brandon Hire Station - Chester
Hi Robin, thank you for your positive feedback. We're pleased to hear that our scaffolding met your expectations and that your delivery was on time. If you have any other equipment needs in the future, please don't hesitate to reach out. Kind regards, the Brandon Hire Station team.
Great service and equipment.
January 16, 2024
Reply from Brandon Hire Station - Chester
Good morning, thank you for your 5-star review. We're delighted to hear that you had a great hire experience. Kind regards, the Brandon Hire Station team.
Prompt delivery of chipper
Prompt delivery of chipper; Quick resolution of starting problem
January 14, 2024
Reply from Brandon Hire Station - Chester
Hi Gareth, thank you for your 5-star review. We're glad to hear that your chipper was delivered promptly and that we could quickly resolve a problem you experienced with starting the machine. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Fantastic service at the Chester…
Fantastic service at the Chester Branch. Really great staff who couldn’t do enough - friendly, really knowledgeable about the products . Exemplary customer service.
Would recommend branch and product.
December 5, 2023
Reply from Brandon Hire Station - Chester
Hi Tori, thank you for your fantastic review of our Chester branch! We're delighted to hear that our staff provided you with friendly and knowledgeable service. We appreciate your recommendation and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Delivered and collected as scheduled
October 10, 2023
Reply from Brandon Hire Station - Chester
Hi Mike, thank you for your 5-star review. We're delighted to hear that you had a great experience with us. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Chester
Hi Phil, thank you for your positive feedback about our Chester branch. We're glad to hear that you find our team so helpful. Kind regards, the Brandon Hire Station team.
Excellent service from the start.
September 28, 2023
Reply from Brandon Hire Station - Chester
Good morning, thank you for choosing to hire with us. We're pleased to hear that you had an excellent hire experience. Please get in touch if we can help again in the future. Kind regards, the Brandon Hire Station team.
Great service from the Chester branch
April 10, 2023
Reply from Brandon Hire Station - Chester
Good afternoon Mark, it’s great that you had the service we expect from our Chester Brandon Hire Station branch. Thank you for leaving us a review and I will pass your feedback onto the branch staff.
Great to hire from
Another great 👍 delivery. Got the job done. Brandon hire is the best in chester. Will definitely come back.
Regards graham
March 22, 2023
Unprompted review
Very helpful and friendly staff
Very helpful and friendly staff, they explained how to use the equipment in detail .
February 7, 2023
Very polite from start to finish
Very polite from start to finish. Hiring the cement mixeer was an easy hassle free process
September 2, 2022
Fabulous service from Brandon Hire
Fabulous service from Brandon Hire. What a great team you have. Will definitely hire from you again. Special thanks to Barry and Richard, really lovely guys to deal with.
August 15, 2022
DIY Hire
Overall the arrangement was without fuss and I received a call to ensure my request was clearly understood. As expected the kit worked well and I returned it all without any issues. Would recommend as a user-friendly hire-shop :-)
June 13, 2022
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