I was served at the Christchurch branch by a lovely man called Stacey who couldn’t have been more helpful. The booking procedure was simple, the equipment was clean and well maintained and Stacey expl... See more
Company replied
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See what reviewers are saying
Very prompt delivery and pick up made the whole process very straightforward with no hanging around.
Company replied
Brandon hire station went out of their way to assist me when the item I hired did not fit in my car. They promptly organised delivery of the item to my home. Despite it being off the clock hours for... See more
Company replied
Hired a digger through National tool, came from Brandon! On return got deducted £50 from deposit for not refuelling even though it was full to overflowing! Didn’t take pictures, make sure you do!!... See more
Company replied
Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
129 Somerford Road, BH23 3PY, Christchurch, United Kingdom
- 01202 474 225
4.5
Excellent
43 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The wood chipper arrived on time as…
The wood chipper arrived on time as stated, it started easily and performed flawlessly. Pickup was similarly without problem. Highly recommended.
March 30, 2024
Reply from Brandon Hire Station - Christchurch
Hi Dr Dawson, thank you for your positive feedback about your Wood Chipper hire. We're pleased to hear that the equipment performed flawlessly and that our service met your expectations. We appreciate your recommendation and hope we can assist you again in the future. Kind regards, the Brandon Hire Station team.
first class hire service
Always friendly and helpful service, with competetive hire rates
October 15, 2023
Reply from Brandon Hire Station - Christchurch
Hi Peter, thank you for your positive review. We are delighted to hear that you find our Christchurch team friendly and helpful, and that you are pleased with our competitive prices. Thank you for being a valued customer and we hope to see you again soon. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Christchurch
Hi Chris, thank you for your positive review. We're glad to hear that you had a great experience with our team. We appreciate your feedback and look forward to seeing you again in the future. Kind regards, the Brandon Hire Station team.
Another great experience with Brandon Hire Station
I can only say good things on my experience hiring tools & in this case temporary fencing. They delivered when I needed them & it was very easy to extend the hire period as the job went on longer than originally planned. The products & accessories were of good quality and were easy to use
July 8, 2023
The staff at the centre was great
July 27, 2023
Reply from Brandon Hire Station - Christchurch
Good afternoon Keith. Thank you for taking time to leave us a review. It's great to gear you had good service and that the tool did the job. We hope you hire from us at Brandon Hire Station again in the future
Excellent service and advice from the…
Excellent service and advice from the gentleman in christchurch store by phone and in person. I accidentally ordered something that was not required and he updated order to ensure I had all I needed. Equipment all good and job completed. Thank you
February 24, 2023
All very helpful.
All very helpful.
From Kevin in office to the drivers.
Easy to talk too, turned up when they said they would,
Cant ask for more.
March 11, 2023
Prompt and helpful service.
Prompt and helpful service.
Compactor in good condition.
Easy to book.
December 6, 2022
Very friendly and efficient staff
Very friendly and efficient staff. All hire items ready and loaded into my car within minutes with a smile. Will certainly use again.
September 10, 2022
Easy hire of a roof ladder
Easy hire of a roof ladder. Competitive pricing. Everything was smooth. Delivery, quality of ladder and pickup. No problems at all. Thanks.
September 2, 2022
Very helpful.
July 26, 2022
Easy to order, friendly knowledgeable staff
Easy to order floor sanders online. Staff friendly and knowledgeable on collection and drop off.
July 24, 2022
excellent service
very helpful explained how to use equipment and helped load.
even got refund for returning it early
July 19, 2022
Quality and professional service
Quality and professional service. Equipment delivered promptly and in good condition,.Did the job as expected. Thanks to the deliveryman, very helpful.
July 17, 2022
Very polite and helpful guys in the…
Very polite and helpful guys in the christchurch Branch. Both behind the desk and on the road. Definitely going to keep using them. Happy days.
March 30, 2022
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