Brandon Hire Station - Colchester Reviews 

50
TrustScore 4.5 out of 5

4.4

Unit 8, 13A London Road, Stanway, CO3 0NR Colchester, GB


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Rated 4 out of 5 stars

Delivered on time, easy to extend hire period and reasonable value. Machine (Turf Cutter) started ok but a bit tired. Clutch didn't always disengage properly and tyre grip poor. Average for a hire... See more

Rated 5 out of 5 stars

Ben and his team are amazing! Anything I need short notice or not for my company they sort out! Whether it’s a digger/ dumper or a breaker and transformer they get it sorted. Couldn’t recommend th... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with. Swift delivery and collection of hire tools. Tools are in immaculate condition and works flawlessly. Staff at Colchester branch is super friendly and helpful.

Rated 5 out of 5 stars

Highly recommended, went with my daughter to hirer, we were a bit nervous as 2 females not sure what we were doing lol but the guys were brilliant,so helpful, nothing was to much trouble and great pri... See more


Company details

  1. Building Equipment Hire Service
  2. Tool Rental Service

Written by the company

Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.


Contact info

  • Unit 8, 13A London Road, Stanway, CO3 0NR, Colchester, United Kingdom

  • 0120 6574 888

4.4

Excellent

TrustScore 4.5 out of 5

50 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(50)

532 reviews in the last 12 months

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Rated 4 out of 5 stars

Decent service, machine a bit tired

Delivered on time, easy to extend hire period and reasonable value. Machine (Turf Cutter) started ok but a bit tired. Clutch didn't always disengage properly and tyre grip poor. Average for a hire machine.

December 12, 2022
Rated 1 out of 5 stars

The generator i ordered for hire…

The generator i ordered for hire unfortunately didn’t work as it was meant to. It was an old piece of kit and clearly hadn’t been serviced before it was hired out. Not up to the standards you’d expect when paying for something which should be in working order!

November 5, 2022
Brandon Hire Station - Colchester logo

Reply from Brandon Hire Station - Colchester

Hi Matt, thank you very much for taking the time to leave a review.

I'm so sorry to hear that the kit was not what you expected and the quality was not 100%. This isn't our usual standard and I'm glad you brought this to my attention.

I have reached out to the Colchester branch for more info on this and asked that this be investigated. I am awaiting a response but as soon as I know more I will be back in touch privately.

In the meantime if there's more you'd like to add, please get in touch on CustomerCare@brandonhirestation.com.

Speak soon - Hannah

Rated 5 out of 5 stars

Amazing service

Amazing service, the people here are so lovely!! They have helped me so much with getting the right tool for the job. Helling me load the equipment, letting me test run and showing me how to use it, there advise is second to none! Can't recommend enough. There is no where else I'd ever go!

July 25, 2022
Unprompted review

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