I visited the Eastleigh site on the off chance of finding the tool I needed after an internet search, a very long reach branch lopper. The staff were enormously helpful from the outset, and while the... See more
Company replied
Unit 2, St Georges Industrial Estate, Goodwood Road, SO50 4NT Eastleigh, GB
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I visited the Eastleigh site on the off chance of finding the tool I needed after an internet search, a very long reach branch lopper. The staff were enormously helpful from the outset, and while the... See more
Company replied
Had a great experience with Brandon hire station in Eastleigh. Hired a whacker plate it was one of the cheapest around to hire. Very easy ordering and collecting was helped out by the guys who worked... See more
Company replied
My first order for delivery did not arrive as expected. I needed to call for an ETA, only to find out that the depot thought I was collecting even though I paid for delivery. I lost a day of labour.... See more
Company replied
Great good price hire sanders flooring and edge machine all working safety well will use again Brandon hire.
Company replied
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Unit 2, St Georges Industrial Estate, Goodwood Road, SO50 4NT, Eastleigh, United Kingdom
Replied to 99% of negative reviews
Typically replies within 24 hours
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Reply from Brandon Hire Station - Eastleigh
Great good price hire sanders flooring and edge machine all working safety well will use again Brandon hire.

Reply from Brandon Hire Station - Eastleigh
I visited the Eastleigh site on the off chance of finding the tool I needed after an internet search, a very long reach branch lopper. The staff were enormously helpful from the outset, and while there wasn't one in stock there, they did find the right product for me at another branch and arranged for it to be available for me to collect for the weekend. The tool was exactly what I needed to clear overgrown trees encroaching on my overhead telephone lines.

Reply from Brandon Hire Station - Eastleigh
First class service. Delivery and pick up as arranged. Fair price.

Reply from Brandon Hire Station - Eastleigh
Equipment was excellent.
Delivery driver was excellent.
Received notification with time of collection and was collected as advised.

Reply from Brandon Hire Station - Eastleigh
Had a great experience with Brandon hire station in Eastleigh. Hired a whacker plate it was one of the cheapest around to hire. Very easy ordering and collecting was helped out by the guys who worked there as the whacker plate is a heavy piece of equipment. Was due to take it back by closing time same day but they let me have it til the next morning as needed it abit longer for no extra charge. Will definitely use this company again. Fantastic! 😊

Reply from Brandon Hire Station - Eastleigh
Advertise to have it all but can't deliver !

Reply from Brandon Hire Station - Eastleigh
Great products, friendly and professional staff and very helpful to switch collection to home delivery

Reply from Brandon Hire Station - Eastleigh
Delivery on time (and informed of times) Pick up time on time. Machine looked brand new and arrived with all necessary accessories, the driver helped me unload. Excellent service.

Reply from Brandon Hire Station - Eastleigh
I received exactly what I ordered. It was clean and went together well. It was delivered and collected promptly.

Reply from Brandon Hire Station - Eastleigh

Reply from Brandon Hire Station - Eastleigh
Could only offer a 6 week waitlist or a refund. Hire staff in branch said I’d have to call the call centre… the call centre blamed the branch. Useless. No control of their stock or communication between their teams.

Reply from Brandon Hire Station - Eastleigh
Good website, easy to order, good communications fair price, delivery & collection very good. Very satisfied.

Reply from Brandon Hire Station - Eastleigh
Good price. Equipment was fairly new and well maintained. Staff friendly and gave guidance on how to start the brush cutter I hired.

Reply from Brandon Hire Station - Eastleigh
Hired a beam lifter from them. Came to use it the following day and it didn't work (went up & down without load, didn't lift with load on). They collected the equipment to investigate, now claiming it isn't defective and won't refund.

Reply from Brandon Hire Station - Eastleigh
Excellent service from the guys at Eastleigh Brandon Hire station. Friendly and helpful and gave good advice and support about using the machine. Wouldn't hesitate to use them again in the future.

Reply from Brandon Hire Station - Eastleigh
Communication and collection/ drop-off was a doddle.

Reply from Brandon Hire Station - Eastleigh
You failed to correctly provide information, then you failed to collect, make any contact to advise of this. You do not read emails sent to you.

Reply from Brandon Hire Station - Eastleigh
The equipment was easy to hire on line and was delivered promptly , the driver was polite and helpful , the overall experience was excellent .

Reply from Brandon Hire Station - Eastleigh
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