Brandon Hire Station - Glasgow - Kingston Bridge Reviews 52

TrustScore 5 out of 5

4.8

Units 11B, 19 Houston Place, Kingston Bridge Trading Estate, G5 8SG Glasgow, GB


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See what reviewers are saying

Rated 3 out of 5 stars

Petrol Moss brush hire- brush worked well but parts worked loose during tennis court clearing. Pully wheel, brush and belts worked loose during hire. Had to get a mechanic to repair it to get the job... See more

Company replied

Rated 5 out of 5 stars

Used Brandon Hire after being let down twice by another hiring agency. Delivered appliance, which was in very good condition, as promised. Collected machine a couple of days after planned however that... See more

Company replied

Rated 5 out of 5 stars

The boys in the tool station were as helpful as they could be. Id definitely recommend looing through the appropriate brandon tool hire youtube videos before going ahead if you're a 1st timer. Once... See more

Company replied

Rated 4 out of 5 stars

The guys on reception were great ,driver was very professional and courteous, one of the tower wheels had a crack in the base and it wasn't noticed until the weekend when your office is closed which a... See more

Company replied


Company details

  1. Building Equipment Hire Service
  2. Tool Rental Service

Written by the company

Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.


Contact info

  • Units 11B, 19 Houston Place, Kingston Bridge Trading Estate, G5 8SG, Glasgow, United Kingdom

  • 01414 291979

4.8

Excellent

TrustScore 5 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great and very professional service…

Great and very professional service from Glasgow branch crew!

November 18, 2025
Brandon Hire Station - Glasgow - Kingston Bridge logo

Reply from Brandon Hire Station - Glasgow - Kingston Bridge

Hi Monika, thank you for your positive review! We're pleased to hear that you received great service from our Glasgow Kingston Bridge team. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Friendly and helpful service

Friendly and helpful service

October 28, 2025
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Reply from Brandon Hire Station - Glasgow - Kingston Bridge

Hi Domhnall, thank you for your review! We're pleased to hear that our team provided friendly and helpful service and we hope we can support you again soon. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Good customer service

Good customer service

September 24, 2025
Brandon Hire Station - Glasgow - Kingston Bridge logo

Reply from Brandon Hire Station - Glasgow - Kingston Bridge

Hi Jim, thanks for your review! We're happy to hear that you received good service from our team and we hope to see you again soon. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Easy to book and delivery was on time…

Easy to book and delivery was on time and driver was friendly and helpful. Good communication and competitive pricing.

September 19, 2025
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Reply from Brandon Hire Station - Glasgow - Kingston Bridge

Hi Anne Marie, thank you for your 5-star review. We're pleased to hear that you found it easy to order with us and were happy with your overall hire experience. If you have any other equipment needs in the future, please don't hesitate to reach out. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Good friendly helpful service

Good friendly helpful service. Delivery and collection with no problems at all. Would use again

September 15, 2025
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Reply from Brandon Hire Station - Glasgow - Kingston Bridge

Hi Robert, thank you for your positive feedback. We're glad to hear that you found our team friendly and helpful and were happy with the delivery service you received. Thank you for choosing to hire with us and we look forward to seeing you in the future! Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Superb customer service…

Late Friday afternoon last week we had a flooded basement. I called Brandon at 5.40 to ask if they had a submersible pump and hoses and spoke to Chris. I got there at 5.55 and Chris had everything ready and COULD NOT have been more welcoming, friendly and helpful eventually getting everything tied up by around 6.10 which was after closing time. When I dropped the equipment off on Monday, there he was again with the same approach. A real credit to the comppany.

October 3, 2025
Unprompted review
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Reply from Brandon Hire Station - Glasgow - Kingston Bridge

Hi Iain, thank you for your great review about your recent hire experience with our Glasgow Kingston Bridge branch. We really appreciate your comments about our team member Chris, and the welcoming, friendly and helpful service he provided . We're glad to hear that he was able to quickly sort the equipment you needed to deal with the flooded basement. Thank you once again for your feedback and we hope we can support you again soon. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Just a all round first class service..

Just a all round first class service... Easy hiring... Easy collection. Top notch people...

July 15, 2025
Brandon Hire Station - Glasgow - Kingston Bridge logo

Reply from Brandon Hire Station - Glasgow - Kingston Bridge

Hi John, thank you for your fantastic feedback. We're delighted to hear you experienced first-class service and found our hire process and collection easy. We hope we can support you with your future tool hire needs. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Great service and friendly people

Great service and friendly people

May 21, 2025
Brandon Hire Station - Glasgow - Kingston Bridge logo

Reply from Brandon Hire Station - Glasgow - Kingston Bridge

Hi Kenneth, thank you for your positive review. We're glad to hear that you received great service from our Glasgow Kingston Bridge team. We appreciate your feedback and hope to see you soon. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Used Brandon Hire after being let down…

Used Brandon Hire after being let down twice by another hiring agency. Delivered appliance, which was in very good condition, as promised. Collected machine a couple of days after planned however that wasn’t a major problem. In future I will go straight to this company when hiring equipment again. Thanks for the service.

April 30, 2025
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Reply from Brandon Hire Station - Glasgow - Kingston Bridge

Good afternoon, thank you for taking the time to leave a positive review of our Glasgow Kingston Bridge branch. We're pleased to hear that we could support you with this hire and provide reliable service. We look forward to supporting you again in future. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Great hire experience

Great hire experience! Collection and return was quick, easy and straightforward. The guys loaded the ladder in and out of my car for me. The ladder was great quality, fit for purpose, and a good price. Can’t fault Brandon Hire Station (Glasgow, Kinning Park).

April 4, 2025
Rated 5 out of 5 stars

very good

very good, the guys were helpful and the gear worked as expected.

March 9, 2025
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Reply from Brandon Hire Station - Glasgow - Kingston Bridge

Hi Shaun, thank you for taking the time to review us. It's great to hear that our team provided helpful service and that the equipment met your expectations. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Excellent customer service from the…

Excellent customer service from the guys involved on the day of the equipment hire.

March 19, 2025
Brandon Hire Station - Glasgow - Kingston Bridge logo

Reply from Brandon Hire Station - Glasgow - Kingston Bridge

Hi Iain, thank you for your review! We're happy to hear that you received excellent customer service from our team on the day of your hire. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Fair price and staff were very helpful

Fair price and staff were very helpful

November 27, 2024
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Reply from Brandon Hire Station - Glasgow - Kingston Bridge

Hi Martha, thank you for your positive review. We're pleased to hear that you found our prices fair and our team helpful. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Large tile saw

Large tile saw - Great ]Item, price and service

Hired saw from Brandon after bad experience with 2 other on-line companies who cancelled at last moment and from looking at the invoice were simply re-hiring from Brandon and charging me for the privilege.

Item arrived on time and was exactly as described, Glasgow office phoned in advance to confirm details, ensure I had everything I needed and advise delivery time and the same again prior to collection

Overall great experience with Brandon and the Glasgow team

October 23, 2024
Brandon Hire Station - Glasgow - Kingston Bridge logo

Reply from Brandon Hire Station - Glasgow - Kingston Bridge

Hi Mark, thank you for your 5-star review. We're delighted to hear that you had a great experience with our Glasgow team and that the tile saw met your expectations. We appreciate your feedback and hope we will see you again in the future. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Great service

Great service, competitive hire rates, equipment in good condition, friendly staff. Would recommend and will use them again.

September 7, 2024
Brandon Hire Station - Glasgow - Kingston Bridge logo

Reply from Brandon Hire Station - Glasgow - Kingston Bridge

Good afternoon, thank you for your positive feedback about your recent hire. We're delighted to hear that you received great service from our Glasgow team, and were impressed with our hire rates and our equipment. We appreciate your recommendation and look forward to serving you again. Kind regards, the Brandon Hire Station team.

Rated 4 out of 5 stars

The guys on reception were great…

The guys on reception were great ,driver was very professional and courteous, one of the tower wheels had a crack in the base and it wasn't noticed until the weekend when your office is closed which added time to the job,I loaded the driver aware of the fault incase it was rented out to someone else

July 24, 2024
Brandon Hire Station - Glasgow - Kingston Bridge logo

Reply from Brandon Hire Station - Glasgow - Kingston Bridge

Hi Joseph, thank you for your review. We're glad to hear that you found our reception team and driver professional and courteous. We apologise for the inconvenience caused by the cracked tower wheel and appreciate you bringing it to our attention. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

very helpful from start to finish

all the staff were helpful and we were able to change our pickup date without a problem

July 4, 2024
Brandon Hire Station - Glasgow - Kingston Bridge logo

Reply from Brandon Hire Station - Glasgow - Kingston Bridge

Hi David, thank you for your positive review. We're pleased to hear that our team were helpful and that you were able to change your pickup date without any issues. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Can't fault the customer service

Can't fault the customer service. Very helpful, even encouraged me to come back to the sho to test the edge sander as it was tripping in the flat I was working in. When I returne the edge sander because it couldbt be used d the guys organised a refund. Thanks very much, I will use Brandon hire for various requirements again as and when

June 27, 2024
Brandon Hire Station - Glasgow - Kingston Bridge logo

Reply from Brandon Hire Station - Glasgow - Kingston Bridge

Hi Chris, thank you for your 5-star review. We're sorry to hear that there were some issues with the equipment during your hire, but we're pleased to hear that our branch and customer team helped you to rectify this. We hope we can assist you again in the future. Kind regards, the Brandon Hire Station team.

Rated 5 out of 5 stars

Great service.

I hired a cement mixer. It was a decent machine in good condition, for a sensible price, and the staff were very accommodating and courteous. Have used before and will use again!

June 24, 2024
Brandon Hire Station - Glasgow - Kingston Bridge logo

Reply from Brandon Hire Station - Glasgow - Kingston Bridge

Hi Duncan, thank you for your 5-star review! We're delighted to hear that you found our cement mixer in good condition and our Glasgow team accommodating and courteous. We look forward to serving you again in the future. Kind regards, the Brandon Hire Station team.

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