Brandon Hire Station - Glasgow - Kingston Bridge Reviews 

52
TrustScore 5 out of 5

4.8

Units 11B, 19 Houston Place, Kingston Bridge Trading Estate, G5 8SG Glasgow, GB


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See what reviewers are saying

Rated 3 out of 5 stars

Petrol Moss brush hire- brush worked well but parts worked loose during tennis court clearing. Pully wheel, brush and belts worked loose during hire. Had to get a mechanic to repair it to get the job... See more

Company replied

Rated 5 out of 5 stars

Used Brandon Hire after being let down twice by another hiring agency. Delivered appliance, which was in very good condition, as promised. Collected machine a couple of days after planned however that... See more

Company replied

Rated 5 out of 5 stars

The boys in the tool station were as helpful as they could be. Id definitely recommend looing through the appropriate brandon tool hire youtube videos before going ahead if you're a 1st timer. Once... See more

Company replied

Rated 4 out of 5 stars

The guys on reception were great ,driver was very professional and courteous, one of the tower wheels had a crack in the base and it wasn't noticed until the weekend when your office is closed which a... See more

Company replied


Company details

  1. Building Equipment Hire Service
  2. Tool Rental Service

Written by the company

Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.


Contact info

  • Units 11B, 19 Houston Place, Kingston Bridge Trading Estate, G5 8SG, Glasgow, United Kingdom

  • 01414 291979

4.8

Excellent

TrustScore 5 out of 5

52 reviews

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Replied to 98% of negative reviews

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4.8

All reviews

(52)

533 reviews in the last 12 months

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Rated 5 out of 5 stars

Spot on

The guys were great. Helpful, professional and all round spot on. Helped move the gear and explained the use well. Down to earth & relaxed but still professional.

December 22, 2022
Rated 4 out of 5 stars

Great machine at a good price

Great machine at a good price - weekend rate really good value - Friday to Monday.
Only downside had to rent bits we did not need and pay extra for one we needed. Also bits listed on web were different from those actually available.
Helpful staff.

July 28, 2022
Rated 5 out of 5 stars

First class service.

Floor and edge sanders were ready for collection when we arrived to pick-up. Operation explained by helpful staff. Unused sanding belts and discs credited when returned at end of hire.
Would definitely use again for any future hire requirements.

July 19, 2022
Rated 1 out of 5 stars

Strange experience…

Hired a floor sander and I was hoping to ask advice about how much sand paper I’d need and buy that on the day.
When I got there they said they were doing a stock take and refused to sell me anything.

This meant I’d hired a sander on a Saturday until Monday morning but didn’t heave any sand paper for that duration.

The bloke behind the counter said that no other hire places would be open either. Luckily he was wrong and the HSS across the road sold me sanding belts. They had a good laugh about why they’d refuse to sell me something on a stock take day (surely just remove that number from the count?)

If it weren’t for another company, Brandon Hire would have happily rented me an industrial sander with no sandpaper knowing full well that meant I wouldn’t be able to use it for the duration of my hire… weird.

April 27, 2022
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Reply from Brandon Hire Station - Glasgow - Kingston Bridge

Hi Elijah, hope you're well, thank you for taking the time to leave us this review today. We use this to improve our services and really appreciate you letting us know how we did. Although we didn't meet your expectations this time, we do want to do better, so this is really useful to us. I'm really sorry to hear about your experience with us on this occasion, I absolutely understand this is not the service you would have expected and I assure you this will be looked into. I have raised this with the relevant team, and as soon as I hear back, I will be in touch privately. In the meantime, if there is anything else I can help with at all, please feel free to give me a call on 0161 768 2842. Speak soon - Hannah

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