First time hiring equipment and sanding floors as a DIYer - they were super helpful in explaining the equipment and making sure I had everything I need to get the job done. Simple and friendly service... See more
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We hired an industrial strimmer to tackle my dads extremely overgrown large lawn! The staff at the Braunstone Leicester Branch were very helpful and gave a clear demonstration of how the machine wor... See more
Hired a couple of scaffold towers for various jobs and on both occasions the staff members on the help desk have been brilliant, knowledgeable and extremely helpful. Well done and thanks for making it... See more
Company replied
Staff have poor attitude and very slow when it comes to booking out machinery. Have used this branch a couple of times with the same outcome. I'll happily travel the distance next time and go to the W... See more
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Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
1 Braunstone Lane East, Braunstone, LE3 2FD, Leicester, United Kingdom
- 01162 898 316
4.6
Excellent
26 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Hired a couple of scaffold towers for…
Hired a couple of scaffold towers for various jobs and on both occasions the staff members on the help desk have been brilliant, knowledgeable and extremely helpful. Well done and thanks for making it easy to hire, use and have collected your equipment. Brilliant service.
September 5, 2023
Unprompted review
Reply from Brandon Hire Station - Leicester - Braunstone
Hi Peter, thank you for your positive review of our Leicester Braunstone branch. We're pleased to hear that our team made your scaffold tower hire so simple and provided you with the help and knowledge you needed. We appreciate your feedback and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Garden Strimmer Hire
We hired an industrial strimmer to tackle my dads extremely overgrown large lawn!
The staff at the Braunstone Leicester Branch were very helpful and gave a clear demonstration of how the machine worked and highlighted safety instructions.
The strimmer worked a treat too. Job done!
May 23, 2023
Efficient and delivered on time
Efficient and delivered on time, friendly and polite delivery driver
May 18, 2023
Reply from Brandon Hire Station - Leicester - Braunstone
Good morning Anne. Thank you for reviewing Brandon hire Station. It's great to hear you had the experience you did. We hope you choose to hire with us again in the future
Pay peanuts, you get monkeys
Cheap to hire but not worth even a tenner, the attachments didn't work, the tablets might aswell of been cheap dishwasher tablets. The head of the carpet cleaner is much smaller than the photo. Took forever and refilling it did. Told the staff when I returned it and they just said oh sorry about that!!!!!! . I couldn't even clean my stairs or sofa. Should of just paid a professional
May 17, 2022
Reply from Brandon Hire Station - Leicester - Braunstone
Hello Tiffany, thank you for getting in touch about your recent order. We're gutted when we don't get things quite right, but we really appreciate your feedback as this helps us do better and make sure we improve our services in future. I am very sorry to hear that you were not 100% satisfied with the Carpet Cleaner, I will ensure that this is fed back to the branch to investigate the machine and look into this feedback further. Thank you again for bringing this to our attention, and I hope this will not deter you from considering us again in future. - Hannah, Customer Care Team.
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