Superb from start to finish. I placed an order online for my local branch and was contacted by them to advise that it isn't in stock and they've reserved an item from the other branch nearby. Servic... See more
Company replied
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I have used Brandon Hire multiple times during house renovations, and it has always been a very positive experience. They provide an excellent delivery service and have friendly and helpful staff,... See more
Company replied
Terrible collection, ended up costing me £300 in event site fees because you couldn’t pickup on time. Really unimpressed, people in the office didn’t have a clue. Will 100% not be using you guys again... See more
Company replied
Good service. Queries answered promptly and despite one part of order being forgotten, apology made and the rest of order was delivered same day. Very nice delivery/collection staff. Excellent equipm... See more
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Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
Brunswick Road, Cattedown, PL4 0NP, Plymouth, United Kingdom
- 01752 221 881
4.3
Excellent
28 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Good service
Good service. Queries answered promptly and despite one part of order being forgotten, apology made and the rest of order was delivered same day. Very nice delivery/collection staff.
Excellent equipment well maintained.
April 3, 2023
Reply from Brandon Hire Station - Plymouth - Brunswick Road
Good afternoon Trevor, thank you for a 5* review, I'm pleased the staff at the Brandon Hire Station resolved the issue that arose, we hope you choose us for your hire needs again
Relatively straightforward online…
Relatively straightforward online ordering procedure. Staff in Sutton Road branch very helpful when additional sanding sheets required.
March 3, 2023
Great service and kit
Have used this tool hire a few times now for floor sander. Kit always works well, some guidance for using it was useful.on first use. Delivered in time and prompt collection. Would recommend
August 18, 2022
hired tower scaffolding
hired tower scaffolding. we’re a normal household couple not in any trade. hire process easy. delivery on time. no instructions came with tower so had to google. easy enough to work out. not brave enough to use top level (third floor equivalent) missing a pole also but this got dropped off later no problem. pick a few days later than expected but all good
September 4, 2022
We hired a carpet cleaner which had to…
We hired a carpet cleaner which had to be returned as the machine had a split hose which flooded the carpet.
A replacement machine was provided which was also defective because it wouldn't spray.
The machine was returned and although the staff were pleasant, we paid for the hire of a machine that didn't work
March 23, 2022
Reply from Brandon Hire Station - Plymouth - Brunswick Road
Hi Ken, thanks for your time yesterday. I'm really happy that I was able to sort this out for you. Our customers really matter to us, we do hope we will see you again in future. Have a great weekend. Jo - Customer Care Team
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