I recently hired some equipment from Brandon Hire Station and had a great experience thanks to Paul. From start to finish, Paul was professional, friendly, and really knew his stuff. He took the... See more
Company replied
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Outstanding service from the driver PAUL. Could not fault this experience and he was polite and courteous throughout our collection. He is an ambassador for Brandon Tool Hire.
Company replied
We recently placed a large order to fulfill our company needs. Gary and the team at Sutton Road, worked hard to make this happened and kept open and clear communication throughout the process. On deli... See more
Company replied
Equipment I hired online was not available, we were only phoned the day before and I missed the call. No email was sent, so we found out on the morning of the job. The one strimmer we did take was lea... See more
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Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
13 Sutton Road, PL4 0HN, Plymouth, United Kingdom
- 01752 601 360
4.2
Great
28 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Hit and run
From what I witnessed a driver in one of your flatbed vehicles proceeded to perform a hit and run on Embankment road yesterday morning. Very disrespectful driver.
October 3, 2023
Unprompted review
Reply from Brandon Hire Station - Plymouth - Sutton Road
Hi David, thank you for making us aware of this. We take allegations like this extremely seriously and want to ensure this is investigated as a matter of urgency. As there are no order or contact details with your review, please can we request that you contact our team on 0370 99 00 999 or at customercare@brandonhirestation.com so we can address this. Kind regards, the Brandon Hire Station team.
Floor Sander Plymouth
I have just collected a floor and edge sander from depot 90, Sutton road Plymouth. The lady in there was wonderful! Really friendly, very knowledgeable and very helpful for a complete novice like me!
Fantastic service!
Also HO were very good with follow up support after an item was missed from the initial order. I would hire from them again, and specifically use the Sutton Road depot for future hires!
July 29, 2023
Unprompted review
Reply from Brandon Hire Station - Plymouth - Sutton Road
Good afternoon, thank you for your positive feedback about our Plymouth Sutton Road branch! We will pass your comments onto our branch team. Kind regards, the Brandon Hire Station team.
Good communication and excellent…
Good communication and excellent service from the delivery gentleman. He was on time and very helpful. Thank you
June 13, 2023
Very satisfied
Really friendly, efficient, knowledgeable and professional staff, and the online booking system could not have been easier.
June 9, 2023
Good liaison regarding dropping off of…
Good liaison regarding dropping off of equipment, and later the pick up from a boat yard.
April 18, 2023
Reply from Brandon Hire Station - Plymouth - Sutton Road
Good afternoon Tracey, thank you for leaving us a 5* review, we are glad your experience was straight forward with good liaison. We hope you choose Brandon Hire Station again in the future
So helpful & great service.
March 14, 2023
Reply from Brandon Hire Station - Plymouth - Sutton Road
Good afternoon Michael, Thank you for taking time to leave us a great review. It's brilliant to hear that the Brandon Hire Station staff are doing a good job and offering the service we strive for. We hope to see you again soon
The price was excellent
The price was excellent , staff could not be more helpful and accommodating. With great customer skills.
Will use again. Tim
February 27, 2023
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