Found the staff to be very helpful. Needed to change date for equipment hire at short notice twice due to product not turning up. Friendly accommodating and humorous. Very pleasant experience. Will us... See more
Company replied
Location
Switch locationUnits 31A - 31B, Tribune Drive, Trinity Trading Estate, ME10 2PG Sittingbourne, GB
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See what reviewers are saying
Very easy and straightforward collection and drop off. Scaffold tower was in good condition. No other hiring company can compete with Brandon. 5 Stars all day long.
Company replied
Service is as great and staff really helpful, but hired tool was old, overused and substandard.
Company replied
They gave me a few more days as I had a problem with the whacker plate they totally understood brought me a new one straight away I give these guys a big thumbs up 👍🏼
Company replied
Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
Units 31A - 31B, Tribune Drive, Trinity Trading Estate, ME10 2PG, Sittingbourne, United Kingdom
- 01795 429 687
4.7
Excellent
25 reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recommended
Equipment in good condition. Delivered and collected as arranged. Thank you
October 6, 2025
Reply from Brandon Hire Station - Sittingbourne
Hi Chris, thank you for your positive review and recommendation. We're pleased to hear that you were happy with your equipment and the reliable delivery service you received from the team. If you have any other equipment needs in the future, please don't hesitate to reach out. Kind regards, the Brandon Hire Station team.
great all round service
Prompt delivery and collection. Clear pricing and good communication before, during and after the hire period. Definitely recommend.
September 29, 2025
Reply from Brandon Hire Station - Sittingbourne
Hi Christopher, thank you for your review. We're pleased to hear that you received prompt service and good communication during your hire experience. Your recommendation is greatly appreciated and we hope to see you again soon. Kind regards, the Brandon Hire Station team.
Hired plate vibrator but only needed…
Hired plate vibrator but only needed for couple of hours so was returned before half day was used, chap that delivered and collected it was very friendly and to top it off I got a part refund due to only using it for short period which was unexpected supprise 👍👍👍👍
May 8, 2025
Unprompted review
Reply from Brandon Hire Station - Sittingbourne
Hi, thank you for your positive review about your recent vibrating plate hire! We're pleased to hear that you were happy with the service you received and hope we can support you again in future. Kind regards, the Brandon Hire Station team.
Super pleasant staff
Super pleasant staff. Easy hire process. 2nd visit and won't be the last.
April 25, 2025
Unprompted review
Reply from Brandon Hire Station - Sittingbourne
Hi Andre, thank you for your review! We're delighted to hear that our team made your experience positive and that the hire process was easy. We look forward to welcoming you back for your next visit. Kind regards, the Brandon Hire Station team.
Carl was absolutely great with my…
Carl was absolutely great with my order, gave great advice and made hire very easy and convenient. Thanks
April 21, 2025
Unprompted review
Reply from Brandon Hire Station - Sittingbourne
Hi Chino, thank you for your 5-star review. We're pleased to hear that Carl provided great advice and made your hire experience easy and convenient. Your recommendation is greatly appreciated and we hope we can support you again soon. Kind regards, the Brandon Hire Station team.
Right trolley for the job
The trolley I hired was originally unavailable but as it turned out they had a better alternative for a cheaper price... job done
November 12, 2024
Reply from Brandon Hire Station - Sittingbourne
Hi Michael, thank you for your 5-star review. We're delighted to hear that we could provide you with a better alternative at a cheaper price, ensuring the job was done to your satisfaction. Kind regards, the Brandon Hire Station team.
super service
Thank you for being very helpful and all the advice received. Pat.
October 14, 2024
Unprompted review
Reply from Brandon Hire Station - Sittingbourne
Hi Pat, thank you for your positive feedback. We're very pleased to hear that you found our Sittingbourne team helpful and appreciated the advice they provided. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Sittingbourne
Hi Craig, thank you for your feedback. We're pleased to hear that you found our team helpful and professional during your hire. Kind regards, the Brandon Hire Station team.
Great service and communication
Great service and communication. Everything dropped off and picked up on time. Can’t fault
July 26, 2024
Reply from Brandon Hire Station - Sittingbourne
Hi Mr Thomas, thank you for your 5-star review. We're delighted to hear that you were pleased with our service and communication, and that everything was dropped off and picked up on time. Kind regards, the Brandon Hire Station team.
Easy, friendly, professional
Just had great service in this store. Thank you very much!
August 20, 2024
Unprompted review
Reply from Brandon Hire Station - Sittingbourne
Hi Andrew, thank you for your positive feedback. We're pleased to hear that you had a great experience at our Sittingbourne branch. Kind regards, the Brandon Hire Station team.
Router Received by your staff in a polite and…
Received by your staff in a polite and efficient manner, the service was prompt and was able to meet all of my requirements.
And I will use and recommend your branch in sittingbourne in the future.
August 19, 2024
Unprompted review
Reply from Brandon Hire Station - Sittingbourne
Good afternoon, thank you for your 5-star review. We're delighted to hear that our Sittingbourne branch was able to meet all your requirements with prompt and efficient service. We appreciate your recommendation and look forward to seeing you again in the future! Kind regards, the Brandon Hire Station team.
Nice cheerful staff xx
August 15, 2024
Unprompted review
Reply from Brandon Hire Station - Sittingbourne
Hi Justin, thank you for your 5-star review! We're delighted to hear that you found our Sittingbourne team friendly during your hire. Kind regards, the Brandon Hire Station team.
Highly Recommend
Very easy and straightforward collection and drop off.
Scaffold tower was in good condition.
No other hiring company can compete with Brandon.
5 Stars all day long.
May 6, 2024
Reply from Brandon Hire Station - Sittingbourne
Hi Craig, thank you for your 5-star review! We're delighted to hear that you found our collection and drop-off process easy and straightforward, and that the scaffold tower was in good condition. We appreciate your kind words and are thrilled to be your top choice for hiring equipment. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Sittingbourne
Hi Andrew, thank you for your 5-star review. We're delighted to hear that you had a great experience with us and appreciate your recommendation. Kind regards, the Brandon Hire Station team.
Great stuff
Found the staff to be very helpful. Needed to change date for equipment hire at short notice twice due to product not turning up. Friendly accommodating and humorous. Very pleasant experience. Will use again.
March 27, 2024
Reply from Brandon Hire Station - Sittingbourne
Hi Kevin, thank you for your positive feedback. We're glad to hear that our Sittingbourne team was helpful and accommodating during your equipment hire. We appreciate your review and look forward to assisting you again in the future. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Sittingbourne
Hi Grzegorz, thank you for your positive review. We're delighted to hear that you received excellent service from our Sittingbourne team. We appreciate your recommendation and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Very good service can't fault the company at all
They gave me a few more days as I had a problem with the whacker plate they totally understood brought me a new one straight away I give these guys a big thumbs up 👍🏼
January 29, 2024
Reply from Brandon Hire Station - Sittingbourne
Hi Peter, thank you for sharing your experience with us. We're glad that our Sittingbourne team could promptly assist you with the whacker plate issue and provide a replacement. Your positive feedback means a lot to us. We appreciate your support and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Sittingbourne
Good afternoon, thank you for your positive review. We're pleased to hear that you found our pick up service easy and received great service from our Sittingbourne team. Kind regards, the Brandon Hire Station team.
The hired tool wasn’t great, but the Staff and service was.
Service is as great and staff really helpful, but hired tool was old, overused and substandard.
August 15, 2023
Reply from Brandon Hire Station - Sittingbourne
Good afternoon Alan, we're sorry to hear that our equipment did not meet the high standards we expect in this instance and apologise for any inconvenience this caused you. We appreciate your feedback and will use it to improve our processes and ensure this does not happen in future. Kind regards, the Brandon Hire Station team.
Great service and easy communication
August 14, 2023
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