Found the staff to be very helpful. Needed to change date for equipment hire at short notice twice due to product not turning up. Friendly accommodating and humorous. Very pleasant experience. Will us... See more
Company replied
Units 31A - 31B, Tribune Drive, Trinity Trading Estate, ME10 2PG Sittingbourne, GB
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Found the staff to be very helpful. Needed to change date for equipment hire at short notice twice due to product not turning up. Friendly accommodating and humorous. Very pleasant experience. Will us... See more
Company replied
Very easy and straightforward collection and drop off. Scaffold tower was in good condition. No other hiring company can compete with Brandon. 5 Stars all day long.
Company replied
Service is as great and staff really helpful, but hired tool was old, overused and substandard.
Company replied
They gave me a few more days as I had a problem with the whacker plate they totally understood brought me a new one straight away I give these guys a big thumbs up 👍🏼
Company replied
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Units 31A - 31B, Tribune Drive, Trinity Trading Estate, ME10 2PG, Sittingbourne, United Kingdom
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Straightforward ordering and collection. Friendly, helpful and knowledgeable Staff.
Good hire company, easy website, quality equipment, prompt delivery and pick up, no probs with this hire company, cheers.
Very helpful staff and very knowledgeable, cannot do enough to make your job easier.
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