We have used Brandon Hire (in Rochester) many times, we do not consider other similar firms, as these guys are always on point, professional, courteous, and well priced to top it off.
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See what reviewers are saying
The team in the shop were polite, were able to answer my queries and were helpful in assisting me with the equipment. And very friendly
Company replied
The ordering process and collection were easy & efficient but the carpet machine I hired was a little dirty although it didn't affect its use. (The previous renter probably didn't wash it out prop... See more
Company replied
I knew nothing about hiring tools and enquired about hiring a Brush Cutter and one was quickly made available along with all the safety gear. I was shown how to use it. The team were very helpful, pol... See more
Company replied
Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
Unit 1, Deacon Trading Estate, Knight Road, ME2 2AU, Strood, United Kingdom
- 0163 471 5522
4.7
Excellent
35 reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
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The team in the shop were polite
The team in the shop were polite, were able to answer my queries and were helpful in assisting me with the equipment. And very friendly
October 14, 2025
Reply from Brandon Hire Station - Strood
Hi Craig, thank you for your review about you recent hire. It's great to know that the team at our Strood branch made your experience so positive and provided helpful and supportive service. Kind regards, the Brandon Hire Station team.
Highly recommended
We have used Brandon Hire (in Rochester) many times, we do not consider other similar firms, as these guys are always on point, professional, courteous, and well priced to top it off.
October 2, 2025
Reply from Brandon Hire Station - Strood
Hi Bradley, thank you for your brilliant review and being both a loyal and valued customer with our Strood branch. We're pleased to hear that the team always provide an excellent tool hire experience with professional and courteous service. We appreciate your recommendation and look forward to supporting you again soon. Kind regards, the Brandon Hire Station team.
They went above and beyond.
They went above and beyond to find me the tool I needed. And when I had an issue during the hiring period, they were able to advise and support.
July 31, 2025
Reply from Brandon Hire Station - Strood
Good morning, thank you for your 5-star review. We're delighted to hear that you found our Strood team so helpful and supportive. Kind regards, the Brandon Hire Station team.
Cement mixer hire
The. Equipment arrived on time as requested the driver was very helpful
July 7, 2025
Reply from Brandon Hire Station - Strood
Hi Chris, thank you for your feedback. We're glad to hear the equipment arrived on time and that our driver provided helpful service. We appreciate your support and look forward to assisting you again. Kind regards, the Brandon Hire Station team.
The item I ordered came on time the…
The item I ordered came on time the driver was very polite and had no issues and was collected was very happy with the service
June 5, 2025
Reply from Brandon Hire Station - Strood
Good morning, thank you for your review and choosing to hire with us. We're pleased to hear that you had a positive experience and found our delivery service reliable and efficient. Please get in touch if we can help with anything in the future. Kind regards, the Brandon Hire Station team.
Excellent and efficient service.
May 20, 2025
Reply from Brandon Hire Station - Strood
Hi Andrew, thank you for choosing to hire with us. We're delighted to hear that you were impressed with our service and hope to see you again in future. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Strood
Hi Anna, thank you for your positive feedback. We're glad to hear that you found our Strood team so helpful. Kind regards, the Brandon Hire Station team.
Brandon's Strood
Used Brandon's for the first time last weekend for a turfcutter .
Mac served me ran through everything so I new what to do and can't express how professional the were and how helpful. Definitely 5 stars
April 25, 2025
Unprompted review
Reply from Brandon Hire Station - Strood
Hi Ian, thank you for your 5-star review. It's great to hear that Mac provided you with professional and helpful service during your first experience with us. Thank you for choosing to hire us and we hope we can support you again in the future. Kind regards, the Brandon Hire Station team.
We recently hired a digger for the…
We recently hired a digger for the children’s allotment project and couldn’t be happier with the experience. From start to finish, everything went smoothly, and it made a huge difference in preparing the space for the children to start planting. A special thanks to Carla, who was incredibly helpful throughout the process.
she made sure we had the right equipment, explained everything clearly, and was always available to answer our questions. Her friendly and professional support really took the stress out of the project. Highly recommend!
April 11, 2025
Unprompted review
Reply from Brandon Hire Station - Strood
Hi Katie, thank you for your wonderful review! We're delighted to hear that you had an excellent hire experience and that we could support you with the children's allotment project. It's fantastic to know that Carla's support and professionalism helped make the process stress-free for you. We appreciate your recommendation and hope we can assist you again in the future. Kind regards, the Brandon Hire Station team.
Helpful approach on the telephone and flexibility with delivery and collection
Thank you to Andy and Carla for making our recent hire of a scaffold tower so easy and straightforward. I particularly appreciated their helpful approach on the telephone and flexibility with delivery and collection. This is the first time I have hired a tower, but I will certainly be using Brandon Hire next time :)
March 4, 2025
Reply from Brandon Hire Station - Strood
Hi Russ, thank you for your review about your recent hire experience! We're delighted to hear that Andy and Carla made your Scaffold Tower hire so easy and straightforward and that you were happy with our delivery and service. We look forward to supporting your next hire! Kind regards, the Brandon Hire Station team.
The ordering process and collection…
The ordering process and collection were easy & efficient but the carpet machine I hired was a little dirty although it didn't affect its use.
(The previous renter probably didn't wash it out properly)
Much better & easier than a "Rug Doctor"
Will use again
September 20, 2024
Unprompted review
Reply from Brandon Hire Station - Strood
Hi Ryan, thank you for your review. We're glad to hear that you found our ordering process and collection easy and efficient. We apologise for the condition of the carpet machine and appreciate your feedback concerning this. We look forward to serving you again. Kind regards, the Brandon Hire Station team.
Easy to book
Easy to book
Really helpful, friendly, knowledgeable staff at the depot
I would highly recommend Brandon Hire and would definitely use again x
August 16, 2024
Reply from Brandon Hire Station - Strood
Hi Fred, thank you for your review and recommendation! We're pleased to hear that you found our Strood team helpful, friendly, and knowledgeable. We look forward to serving you again in the future. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Strood
Hi Mark, thank you for your 5-star review! We're delighted to hear that you found our prices fair and appreciated our convenient opening times for collection and return. Kind regards, the Brandon Hire Station team.
I knew nothing about hiring tools...
I knew nothing about hiring tools and enquired about hiring a Brush Cutter and one was quickly made available along with all the safety gear. I was shown how to use it. The team were very helpful, polite and accommodating. A friendly experience and highly recommended. I will use their services again.
June 17, 2024
Unprompted review
Reply from Brandon Hire Station - Strood
Hi Chris, thank you for your positive feedback! We're delighted to hear that our Strood team were friendly and accommodating and helped to make your first hire experience quick and easy. We look forward to seeing you again soon. Kind regards, the Brandon Hire Station team.
Very polite and easy to deal with
Very polite and easy to deal with , Delivery and collection were hassle free and the price was reasonable .
May 13, 2024
Helpful staff
Helpful staff when placing order, kept informed on delivery and collection.
Picked up on time by a very helpful Matt, would recommend them.
May 20, 2024
Unprompted review
Reply from Brandon Hire Station - Strood
Hi Susan, thank you for your 5-star review! We're delighted to hear that our Strood team provided helpful service throughout your order process and that Matt ensured a smooth pickup experience. We appreciate your recommendation and hope we will see you again in the future. Kind regards, the Brandon Hire Station team.
Very happy with the service
Very happy with the service, friendly, helpful and professional.
April 3, 2024
Reply from Brandon Hire Station - Strood
Good afternoon, thank you for your positive feedback. We're delighted to hear that you found our service friendly, helpful, and professional. Your feedback is greatly appreciated. Kind regards, the Brandon Hire Station team.
Service was amazing
Service was amazing. They did come to collect in the morning even though I had booked a PM collection, but its all good as I had finished with tools. The staff were very friendly and accommodating. 10/10 would recommended
March 24, 2024
Reply from Brandon Hire Station - Strood
Hi Plamen, thank you for your 5-star review. We're glad to hear that you were impressed with our service and that our team were friendly and accommodating. We apologise for the change with the collection time, but we're pleased it worked out well for you. We appreciate your recommendation and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Fantastic service & went out of their…
Fantastic service & went out of their way to help us.
March 25, 2024
Reply from Brandon Hire Station - Strood
Hi Jason, thank you for your 5-star review of our Strood branch. We're pleased to hear that you found the team's service fantastic and that they were able to go out of their way to assist you. If you have any other equipment needs in the future, please don't hesitate to reach out. Kind regards, the Brandon Hire Station team.
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