We have used Brandon Hire (in Rochester) many times, we do not consider other similar firms, as these guys are always on point, professional, courteous, and well priced to top it off.
Company replied
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See what reviewers are saying
The team in the shop were polite, were able to answer my queries and were helpful in assisting me with the equipment. And very friendly
Company replied
The ordering process and collection were easy & efficient but the carpet machine I hired was a little dirty although it didn't affect its use. (The previous renter probably didn't wash it out prop... See more
Company replied
I knew nothing about hiring tools and enquired about hiring a Brush Cutter and one was quickly made available along with all the safety gear. I was shown how to use it. The team were very helpful, pol... See more
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Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
Unit 1, Deacon Trading Estate, Knight Road, ME2 2AU, Strood, United Kingdom
- 0163 471 5522
4.7
Excellent
35 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Reply from Brandon Hire Station - Strood
Hi Darren, thank you for your 5-star review! We're delighted to hear that you received great service from our Strood team and and that we were punctual for your equipment collection. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Strood
Hi Antonia, thank you for your 5-star review. We're delighted to hear that you were impressed with the service and equipment from our Strood branch. If there is anything else we can support you with in future please don't hesitate to get in touch. Kind regards, the Brandon Hire Station team.
Just wanted to say how great the staff…
Just wanted to say how great the staff at Strood branch are, especially Carla she is a great asset to the business.
December 22, 2023
Unprompted review
Reply from Brandon Hire Station - Strood
Hi Abi, thank you for your positive review. We're thrilled to hear that you had a great experience with Carla and the rest of our Strood team! We appreciate your feedback and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Strood
Hi Cearan, thank you for your 5-star review. We're pleased to hear that our service was punctual and you found our team helpful. Please don't hesitate to get in touch if you have any further tool hire needs in the future. Kind regards, the Brandon Hire Station team.
Delivered when promised albeit changes…
Delivered when promised albeit changes were made to the order by the branch but I was informed and it didn’t affect me.
The delivery drivers was most help on the delivery and collection.
Wouldn’t hesitate to use these guys again.
October 26, 2023
Reply from Brandon Hire Station - Strood
Hi Andrew, thank you for your positive review. We're pleased to hear that you found the communication and delivery service from our Strood branch helpful and reliable. We look forward to seeing you again in the future. Kind regards, the Brandon Hire Station team.
Always reliable and helpful
September 11, 2023
Service by the staff.
August 5, 2023
Ordered online and picked up no…
Ordered online and picked up no problem. Staff were polite
June 13, 2023
VERY HELPFUL
June 11, 2023
Easy to order and best price
Easy to order my cement mixer and Brandon was by far the best price. Had to change the delivery day due to frost but was not a problem. Delivered at 8am on the day. I would use Brandon again.
January 26, 2023
Highly professional and very reliable…
Highly professional and very reliable staff. I would definitely recommend them.
November 22, 2022
I hired a tower for 7 days to be…
I hired a tower for 7 days to be delivered and I was told it would be delivered about 9:00 am. It didn’t arrive until 1:30 as there was a lot of traffic everywhere. I told the local branch who were due to collect it and they gave me an extra day free. I was happy with the price charged.
October 7, 2022
Great staff
Great staff, concrete breaker was ideal. Easy pick-up and drop-off. Reasonable price. Pretty perfect all round.
July 11, 2022
Easy to order and pay
Easy to order and pay, excellent service at pick up, very efficient. Equipment had been test run before collection and functioned very well during hire. Drop off was equally efficient.
June 17, 2022
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