Brant Florist Reviews 275

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been using Brant Florist exclusively for the last few years for all my gift/floral orders They are probably the best Florist in all of Ontario! Their store is beautiful, they have... See more

Rated 5 out of 5 stars

Have purchased almost 2k of various floral arrangements from Brant Florist as an individual in past year or so..sending to someone in Ontario while in the States always made me skeptical after being b... See more

Rated 2 out of 5 stars

We ordered 18 lavender Roses on Sunday for a funeral. Received notification On Monday that they did not have 18 roses and would add pink. We only agreed to other lavender blooms and some white. We o... See more

Rated 2 out of 5 stars

I placed my order on Wednesday 7/14 to be delivered on 7/15 or 7/16. My order was $160. I was emailing an employee who assured me that they deliver to Ocean City, NJ. Come to find out late on Friday... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Beautiful flowers, floral arrangements, flower bouquet by Brant Florist. Canada USA international flower delivery since 1961. FTD Teleflora Interflora


Contact info

4.1

Great

TrustScore 4 out of 5

275 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy!

Delivery looked just the picture and the flowers lasted for three weeks! Would order again!

January 22, 2020
Unprompted review
Rated 5 out of 5 stars

Brant Flowers

Easy to deal with, always gets the order right and on time, very responsible when sending flowers to the US. Always use them

January 22, 2020
Unprompted review
Rated 5 out of 5 stars

Awesome to deal with

Awesome to deal with
easy ordering, delivery on time, beautiful arrangement! just tell the staff what you want and its done. Worry free.

January 22, 2020
Unprompted review
Rated 5 out of 5 stars

Brant Florist did a lovely job of a…

Brant Florist did a lovely job of a last-minute arrangement for my Mother's funeral on a busy weekend at the end of a long summer. I so appreciate that I did not have to worry, the flowers were delivered right to the funeral home, and were beautiful. Thank you for making a difficult time a little less stressful.

January 22, 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers, prompt and efficient delivery amazing shop to deal with, will do business with them again.

January 22, 2020
Unprompted review
Rated 4 out of 5 stars

My thoughts

I did find the arrangement wasn’t quite a nice as the pic

January 22, 2020
Unprompted review
Brant Florist logo

Reply from Brant Florist

Jane Just a comment. Most web images are made up in a professional studio. Each arangnet is meticulously arranged to look the nest. Many camera shots are taken under special lights. The best image is then digitally photo shopped to look just like a Hollywood movie star.
But in the real world, the floral designer works very had to make it like the image using flowers and materials on hand in stock. And made under pressure to get it out for delivery.
A 4 star review is below our average of 4.6 so it is really a bad review. Request your consideration of an upgrade to 5 stars please. Ken

Rated 5 out of 5 stars

Excellent service

Good experience. Always great service and ready to accommodate. Great choice of flowers and the prices are really affordable.

January 22, 2020
Unprompted review
Rated 5 out of 5 stars

If this is in reference to this past…

If this is in reference to this past December sending flowers to my parents in Gatineau...... they were quite pleased with their arrangement and received pretty much to what I had ordered.
Thank you!
Appreciate all your wonderful efforts!
Blessings,
Diane

January 22, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look