Brant Florist Reviews 275

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been using Brant Florist exclusively for the last few years for all my gift/floral orders They are probably the best Florist in all of Ontario! Their store is beautiful, they have... See more

Rated 5 out of 5 stars

Have purchased almost 2k of various floral arrangements from Brant Florist as an individual in past year or so..sending to someone in Ontario while in the States always made me skeptical after being b... See more

Rated 2 out of 5 stars

We ordered 18 lavender Roses on Sunday for a funeral. Received notification On Monday that they did not have 18 roses and would add pink. We only agreed to other lavender blooms and some white. We o... See more

Rated 2 out of 5 stars

I placed my order on Wednesday 7/14 to be delivered on 7/15 or 7/16. My order was $160. I was emailing an employee who assured me that they deliver to Ocean City, NJ. Come to find out late on Friday... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Beautiful flowers, floral arrangements, flower bouquet by Brant Florist. Canada USA international flower delivery since 1961. FTD Teleflora Interflora


Contact info

4.1

Great

TrustScore 4 out of 5

275 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was very happy with the arrangement…

Was very happy with the arrangement that was sent to a close friend It was delivered on time and the recipient said it was beautiful. Very important when sending a tribute arrangement for the loss of a parent. Would certainly use this florist again if the need arose.

January 22, 2020
Unprompted review
Rated 2 out of 5 stars

This website showed it would deliver…

This website showed it would deliver flowers and took my money but then cancelled the order. Maybe it's not up to date for location?

January 22, 2020
Unprompted review
Brant Florist logo

Reply from Brant Florist

Lisa There is NO master list of florists. Each is an independent business. Some close up and go out business. New ones open up sometimes. Impossible to track that. For smaller places and for remote places, we never know until the next order comes in. At least we tried to find a local florist for you. Lots of web sites just refuse all small and remote places. Surely, we are not BAD, just because there was no local florist in business! NOT FAIR. We were honest and provided a full refund. MayI ask for your re-consideration? A cancel would be appreciated. Ken PS What was your order number ?

Rated 4 out of 5 stars

Committed to deliver flowers to a…

Committed to deliver flowers and then cancelled the following day saying they couldn't find a florist to deliver to such a remote delivery address. A full refund was received.

January 22, 2020
Unprompted review
Brant Florist logo

Reply from Brant Florist

Darlene We were honest and transparent . You revived a full refund. There is no national list of florists. Florists close and new florists open every day. We do not know if there is still a florist in a location until the next order comes in. Some times I get help from the local Church or even a gas station. I ask WHO does flowers in your location? Many web florist sites just refuse all orders to small remote places but that is not always correct. I apologize for the fact that there was no florist on the location you wanted one. BUT that is far beyond our control. Do we really deserve a VERY BAD RAP because there was NO local florist in business there?? NOT FAIR Ken

Rated 5 out of 5 stars

Great Service!

Every year I send holiday flowers to my family living in country area. The florist I used to use was no longer able to deliver it to the location so when I was searching online for another florist I came across Brant Florist. They are very reliable and provide excellent service! Most importantly my family was very happy to receive their holiday flower. Thank you for letting me keep my tradition!

January 22, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look