Brant Florist Reviews 275

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I have been using Brant Florist exclusively for the last few years for all my gift/floral orders They are probably the best Florist in all of Ontario! Their store is beautiful, they have... See more

Rated 5 out of 5 stars

Have purchased almost 2k of various floral arrangements from Brant Florist as an individual in past year or so..sending to someone in Ontario while in the States always made me skeptical after being b... See more

Rated 2 out of 5 stars

We ordered 18 lavender Roses on Sunday for a funeral. Received notification On Monday that they did not have 18 roses and would add pink. We only agreed to other lavender blooms and some white. We o... See more

Rated 2 out of 5 stars

I placed my order on Wednesday 7/14 to be delivered on 7/15 or 7/16. My order was $160. I was emailing an employee who assured me that they deliver to Ocean City, NJ. Come to find out late on Friday... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Beautiful flowers, floral arrangements, flower bouquet by Brant Florist. Canada USA international flower delivery since 1961. FTD Teleflora Interflora


Contact info

4.1

Great

TrustScore 4 out of 5

275 reviews

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Rated 5 out of 5 stars

Great service.

January 24, 2020
Unprompted review
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Reply from Brant Florist

Pralene Thanks for the support and for your business Ken

Rated 5 out of 5 stars

Excellent service

We were so very pleased with the helpfulness and the service. Thanks so much.

January 24, 2020
Unprompted review
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Reply from Brant Florist

Janey Thanks Appreciate the review and the support. Ken

Rated 5 out of 5 stars

Excellent service and beautiful…

Excellent service and beautiful arrangements. I've used Brant a few times now, living abroad it's been easy to send flowers to friends and clients, even in rural locations.

January 23, 2020
Unprompted review
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Reply from Brant Florist

Nike Thanks for the review Great to hear that Appreciate your business Ken

Rated 5 out of 5 stars

Beautiful arrangement sent for my…

Beautiful arrangement sent for my Uncle’s 96th birthday. He loved it! The design and colours were everything I had hoped for in the order.

January 23, 2020
Unprompted review
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Reply from Brant Florist

Janine Thanks for the great review. Appreciate your support. Thanks for you business. Ken

Rated 5 out of 5 stars

I purchase flowers here every xmas for…

I purchase flowers here every xmas for my grandmother, always satisfied.

January 23, 2020
Unprompted review
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Reply from Brant Florist

Ryan Thanks for your business and thanks for supporting us with a 5 star r review Ken

Rated 5 out of 5 stars

Great service for over 14 years

I have bought flowers from Brant florist since 2006 when I got married and I have ever since. The flower arrangements are wonderful along with amazing customer service, and fast delivery.

January 23, 2020
Unprompted review
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Reply from Brant Florist

Michael Thanks very much. Pleased to hear that of course. Appreciate you support and your business. Ken

Rated 3 out of 5 stars

I ordered a baby block arrangement and…

I ordered a baby block arrangement and the baby block was not available. There wasn't any substitute given either although I paid in full for the baby block specifically.
The delivery was prompt and quick. 3 stars for that

January 23, 2020
Unprompted review
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Reply from Brant Florist

Adeela The only local florist did not have a baby block, which was clearly communicate to you.
In fact, that local florist did not have a anything in an alternate baby container nor did they even have a blue vase. They hand made the order to FULL value using flowers and a vase they had available in stock. They DID NOT CHEAT YOU.
We have no way of knowing what they have until we place your order with them. We have N O control over what materials they keep in stock OR what they make to deliver. We are thousands of miles away from that location.
Substitution is standard in the flower industry. You could have cancelled your order and received a full refund. I suggest you do N OT order from third party websites. It would be best if you only deal with the local florist. They can tell you what they have and what they can do for.
Thee is no magic available on third party web sites. Ken

Rated 3 out of 5 stars

Choice of flower arrangement not very…

Choice of flower arrangement not very pretty :(

January 23, 2020
Unprompted review
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Reply from Brant Florist

S imone Beauty is always in the eyes of the beholder. Did you advise us immediately ? We have a 100% guarantee. Do you have a picture? What is your order number? Where did it go to? Ken

Rated 5 out of 5 stars

Wonderful

Mom says the the arrangements that she receives are always beautifully done! And that they seem to last forever. Quality products and great customer service.

January 23, 2020
Unprompted review
Rated 5 out of 5 stars

Extremely helpful & very customer…

Extremely helpful & very customer oriented. They called me personally as there was some concern with the delivery address . Prompt service & updated me with delivery options & when flowers were picked up . Would highly recommend them 😊

January 23, 2020
Unprompted review
Rated 5 out of 5 stars

Returning customer from the US!

Returning customer from the United States and sending to my grandmother in Ontario... always a beautiful product per my grandmother and prices are very fair. Always delivered on time. Thank you for your professionalism and creativity!

January 22, 2020
Unprompted review
Rated 2 out of 5 stars

We ordered 18 lavender Roses on Sunday…

We ordered 18 lavender Roses on Sunday for a funeral. Received notification On Monday that they did not have 18 roses and would add pink. We only agreed to other lavender blooms and some white. We only got 10 roses and a handle of other blooms including 4 white carnations. For the quality of the substitutions, the price of $140 should have been reduced and the carnations did not look very good in the bouquet. We wished efforts could have been made to procure more of the lavender roses or at least given a price reduction and/or same quality replacement.

January 22, 2020
Unprompted review
Rated 2 out of 5 stars

Huge Disappointment!

The floral arrangement that I ordered looked nothing like the arrangement that was actually sent to my nephew and his wife. It was definitely a downgrade instead of an upgrade when the florist runs out of materials. It also was sent later than I requested. I texted them and sent pictures. Needless to say, I was very disappointed and will never order from them again. I believe, I should have received a full refund or a new floral arrangement. However, they did refund me only half of what I paid. I got cheated in the end.

January 22, 2020
Unprompted review
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Reply from Brant Florist

Carol
What is your order number please?
Cannot identify with just your first name!
I will definite look into this further.
Please e-mail me at gifts@brantflorist.com
Ken

Rated 5 out of 5 stars

Excellent!

Flowers were beautiful and exactly as described online.

January 22, 2020
Unprompted review

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