Brant Florist Reviews 275

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I have been using Brant Florist exclusively for the last few years for all my gift/floral orders They are probably the best Florist in all of Ontario! Their store is beautiful, they have... See more

Rated 5 out of 5 stars

Have purchased almost 2k of various floral arrangements from Brant Florist as an individual in past year or so..sending to someone in Ontario while in the States always made me skeptical after being b... See more

Rated 2 out of 5 stars

We ordered 18 lavender Roses on Sunday for a funeral. Received notification On Monday that they did not have 18 roses and would add pink. We only agreed to other lavender blooms and some white. We o... See more

Rated 2 out of 5 stars

I placed my order on Wednesday 7/14 to be delivered on 7/15 or 7/16. My order was $160. I was emailing an employee who assured me that they deliver to Ocean City, NJ. Come to find out late on Friday... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Beautiful flowers, floral arrangements, flower bouquet by Brant Florist. Canada USA international flower delivery since 1961. FTD Teleflora Interflora


Contact info

4.1

Great

TrustScore 4 out of 5

275 reviews

5-star
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Rated 4 out of 5 stars

Great Job on the arrangement was sent…

Great Job on the arrangement was sent on time and they were very pleased with it Thank you for not disappointing I had arranged for sharing the cost of the flowers with someone else and they used two other companies who both let them and me down I have used you guys in the past and you always manage to get things done!

January 22, 2020
Unprompted review
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Reply from Brant Florist

Dave Your 4.0 rating is below our average of 4.60 so it is a bad review.
May I ask you to re-consider and make it a 5 star review please?.
Ken

Rated 5 out of 5 stars

Lovely fresh flowers and matched what…

Lovely fresh flowers and matched what was ordered carefully. Delivered to the hospital as requested and on time. A delightful gift for my relative. Many thanks.
:

:

January 16, 2020
Unprompted review
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Reply from Brant Florist

Joyce Thanks for the great review . Appreciate the support. Ken Bolt Brant Florist

Rated 4 out of 5 stars

On asking for my review it took the…

On asking for my review it took the surprise away on getting the flowers as they had not arrived when you asked. Beautifully presented but with very little actual flowers in the bouquet. I said 4 stars but in fact ...it should have been 3 stars.

January 16, 2020
Unprompted review
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Reply from Brant Florist

Alan What is your order numb er? Please allow me to investigate. When was the delivery? Where did it go to? Ken

Rated 5 out of 5 stars

My order was a difficult place to get…

My order was a difficult place to get to and they put a lot of effort into finding a florist able to get there. Delivery ended up costing more than original quote, but was understandable. Arrangement was on time and beautiful.

January 16, 2020
Unprompted review
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Reply from Brant Florist

Karen Our rating is 4.6 online . So a 4 is well below that. Given that every thing seems to have be fine...... may I ask you to increase to a 5.0 ? Nearly all of our reviews are 5.0) We work very hard to maintain that.
Ken

Rated 5 out of 5 stars

Local deliveries are fantastic and I…

Local deliveries are fantastic and I have given Brant Florist 5 Stars, but a floral arrangement done by an out of town florist in Guelph was disappointing. The flowers themselves were beautiful, but the arrangement looked messy. I did not report it because the person the flowers were sent to was very happy just to received them. I have used Brant Florist for over forty years on many occasions and have been very satisfied on the quality of their flowers and their workmanship.

January 16, 2020
Unprompted review
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Reply from Brant Florist

FP Thanks very much for the updated review. Appreciate your understanding Ken

Rated 1 out of 5 stars

I didn’t order anything???

January 16, 2020
Unprompted review
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Reply from Brant Florist

PJM Please allow me to remove your e mail address from our file so this does not happen again
Just need some way to identity you please Ken

Rated 5 out of 5 stars

Thank you so much for helping me send…

Thank you so much for helping me send flowers to my parents! It makes living so far from home that much easier.

January 16, 2020
Unprompted review
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Reply from Brant Florist

Laura Than ks for the 5 star review. It always helps others to know they can trust B rant Florist. Ken

Rated 5 out of 5 stars

Brant Florist has always come through…

Brant Florist has always come through with my requests even when made at the nth moment . The flower and over all quality has been always been excellent.
Hence I have no hesitation in recommending them for their consistency of service, quality of product and overall excellence.
You guys spread so much joy across the world for so many years to so many people. May you continue to be blessed !

January 16, 2020
Unprompted review
Rated 5 out of 5 stars

I ordered a Christmas arrangement for…

I ordered a Christmas arrangement for family living out of province. The order was filled and delivered as requested and the recipients were very happy. I was delighted with the pictures sent to me, exactly what I had hoped would be provided.

January 16, 2020
Unprompted review

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