BreakAway Surf UK Reviews 

31
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I went on a trip to Devon with Breakaway Surf. Poor organisation, bad lessons, terrible customer service. I spoke to someone who went to Newquay with them who had a similar experience... Omg su... See more

Company replied

Rated 5 out of 5 stars

I love it this is the best trip I have ever got staff are super responsible and kind super supet recommend

Company replied

Rated 5 out of 5 stars

The team at Breakaway Surf were absolutely fantastic! From start to finish, they made the whole experience seamless and so much fun!! The instructors were incredibly knowledgeable, patient, and sup... See more

Rated 5 out of 5 stars

It was an absolutely amazing experience! Instructor was really friendly and helpful. I was so bad at the start but he spent time with me and I finally got to ride a few waves. The feeling is UNMATCHED... See more

Company replied

Company details

  1. Surf School

Written by the company

We’re Breakaway Surf UK, and we’re all about epic surf trips and good vibes! 🏄‍♂️ Whether you’re totally new to surfing or a pro at catching waves, we’ve got something for you. 📍 What we’re all about: Local & international surf trips 🌍 Fun coaching sessions for all levels (yes, even first-timers!) 🤙 Building a chill, friendly surf community 💛 🌟 Come hang with us: 👉 Follow us on Insta: instagram.com/breakawaysurfcouk/


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(31)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I went on a trip to Devon with…

I went on a trip to Devon with Breakaway Surf. Poor organisation, bad lessons, terrible customer service. I spoke to someone who went to Newquay with them who had a similar experience...

Omg such a similar experience awful organisation throughout trip!!!

It was an absolute shambles when we went too I can’t believe he is still getting away with running them!!

I also don’t think it’s appropriate to advertise as a transfer from London and charge £75 to then turn up with your mate in cars and try to pile 5 adults and luggage for 5 hours into cars I expected a mini bus and someone else said he would not be insured to do this!

August 22, 2025
Unprompted review
BreakAway Surf UK logo

Reply from BreakAway Surf UK

Hi Jack,

We’re disappointed to read this review, as we have already spent considerable time addressing your concerns directly and even went beyond our usual policy by refunding you for the missed surf lesson and covering your taxi home. Despite this, you still chose to post the review on our community WhatsApp group. It’s clear from the feedback of others on the same trip that their experiences were completely different from yours.

On the points raised:
• Organisation & Lessons: Our instructors are all fully qualified, and the majority of our guests provide very positive feedback about the coaching and trip structure. In your case, you unfortunately missed the start of a session, but we still refunded you for that lesson as a goodwill gesture.
• Transport: Our FAQ section is clear that transfers are by car, not by minibus. This helps keep costs affordable and flexible for everyone. All cars are insured and used appropriately—we never compromise on safety.
• Other Comments: The additional review you quoted is not something we’ve received directly, and we cannot verify its authenticity. If that person has genuine concerns, we’d encourage them to contact us directly so we can resolve matters properly. We are also aware that you have likely raised complaints with other community groups and shared negative claims there. While we welcome constructive feedback, spreading unverified or false information across multiple platforms and communities amounts to public defamation and risks unfairly damaging our reputation and relationships with others. In the UK, defamation is a legal matter under the Defamation Act 2013.

We also hate to point this here but feedback was received from other guests that your behaviour during the car journey made some of the guests uncomfortable. This is strictly unacceptable, and it’s important to recognize that a community trip relies on respect and on creating a safe, positive environment for everyone.

That said, we acknowledge there are always areas we can improve. We are continuously learning and making changes to provide better experiences, and the majority of our guests leave with positive feedback and often return to join us again.

Regards,
BreakAway Surf Team

Rated 5 out of 5 stars

Great surf trip

Had a great time. Great bunch of people with some fun activities on top of the surfing. Highly recommend for surf and community

August 15, 2025
Unprompted review
BreakAway Surf UK logo

Reply from BreakAway Surf UK

Thank you, Jay! Hope to see you again in the future.

Rated 5 out of 5 stars

Amazing experience

The staff are so nice! The schedule is actually amazing that we did a lot for 2days! Met some amazing new friends 🩷Definitely worth a try!!!

August 3, 2025
Unprompted review
Rated 4 out of 5 stars

My first time surfing in the UK

The experience was great because it included surfing lessons and I managed to learn something and stand up on the board for the first time in my life. The wetsuit supplied also helped me to get in the water, as for me it's really cold to go to the sea in England.

It also included transport by car until the location, something that helps as public transport takes longer. Although I think they could plan this part better so the group arrives earlier in the accommodation.

The accommodation also could be better, although it was a hostel, it could have towels and hairdryer or breakfast included. Many hostels, even with 10 beds per room, have it.

The group was great, no complains. We did activities together and it was lovely to have company.

I tried many new things, like sauna for example and skateboard.

All the services were good but with a bit of planning could be with a bit more comfort.

Apart from that, it was an experience I would definitely repeat.

June 22, 2025
Unprompted review
Rated 4 out of 5 stars

We had a wonderful time at the…

We had a wonderful time at the breakAway Surfcamp in Morocco! The staff were incredibly warm and welcoming, and they truly did everything they could to make our stay as pleasant as possible. The food was good and in line with what you’d expect from Moroccan cuisine. We had some dietary restrictions due to allergies and being vegetarian, which made us a bit of a special case, but from the second day on, everything worked out really well. If you have any specific needs, it’s best to communicate them in advance – the team is very accommodating and open.

Communication was great throughout, and we felt well taken care of. In addition to surfing, there are many optional activities you can book. For us, the highlight was definitely the sandboarding – a magical evening with a sunset in the dunes and a Ramadan dinner in the desert. A truly unforgettable experience!

The surfing itself was also a lot of fun. Most of the time we surfed at the local beach, but sometimes we took the bus to more remote spots. The surf instructors were super friendly, motivated, and really put in the effort to help us improve. You could also grab the equipment anytime and head into the water on your own. However, it’s worth noting that the instructors are not yet certified – compared to other camps I’ve been to, I learned more in a shorter amount of time elsewhere. Still, it’s absolutely sufficient for beginners or anyone just looking to have fun in the water.

All in all, we had a great time! For the price, the camp is really worth it. If you want to experience more of the country, I’d recommend booking a bed at the hostel and adding surf sessions and activities as you go – that way, you’ll have more flexibility to explore the local food and culture on your own.

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

Well organized and budget friendly trip from London

I went on a surf weekend trip from London to Scarborough UK and it was well organized and budget friendly. Breakaway surf coordinated all of the logistical details (transport, accommodation, surf lessons) so only had to show up and enjoy

March 23, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

Wonderful experience, had the best time of my life and the team were great.

January 22, 2025
Unprompted review
BreakAway Surf UK logo

Reply from BreakAway Surf UK

Thank you Maheen! Pleasure having you!

Rated 5 out of 5 stars

Amazing experience

Such a great group, will cherish the memories from my trip!

December 16, 2024
Unprompted review
BreakAway Surf UK logo

Reply from BreakAway Surf UK

Thank you Unni, it was great to have you in Porthcawl. Best memories!

Rated 5 out of 5 stars

Awesome coaches

Awesome coaches, welcoming atmosphere, and a great workout for everyone, whether you’re a beginner or experienced. Definitely worth checking out!

February 27, 2025
Unprompted review
BreakAway Surf UK logo

Reply from BreakAway Surf UK

Thank you! Looking forward to seeing you again.

Rated 5 out of 5 stars

I had an incredible experience the team…

I had an incredible experience the team was welcoming and professional. The instructor was super professional They provided clear instructions, helpful tips, and great encouragement, which made catching waves so much easier and way more fun!

February 25, 2025
Unprompted review
Rated 4 out of 5 stars

Went Taghazout with Haven

Had a great journey and interesting conversation on the bus from the accommodation. Staff were friendly and got us from our rooms to the on the sea safely. The water was a bit choppy, but I'm sure BreakAway Surf chose the best location for beginners.

February 27, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look