Breakspear Medical Reviews 

1
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Medical Clinic
  2. Pharmacy
  3. Specialized Clinic

Written by the company

Breakspear Medical is a privately-owned healthcare clinic based in Hemel Hempstead, Hertfordshire, with over 40 years of expertise in allergy and environmental medicine. Founded in 1982, we have cared for more than 30,000 patients and earned global recognition for our contributions to the field of allergy and environmental medicine. As a registered day patient unit, we offer progressive, effective and diversified treatments not generally available elsewhere. We help patients with a broad range of complex and chronic conditions including ME/CFS, Lyme disease, fibromyalgia, multiple chemical sensitivity, post-viral fatigue, gut health issues and many more. Our fully qualified clinical team, which is made up of registered doctors, naturopaths, a nutritional therapist and nurses, is trained to treat every patient as a whole, individual person. We are registered with the Care Quality Commission (CQC), ensuring we are held to the highest standards of care. In addition to our clinic services, our pharmacy and online shop provide patients with access to specialist supplements and personal care products carefully selected to support their treatment programmes. At Breakspear Medical, we pride ourselves on being friendly and genuinely committed to helping our patients take control of their health.


Contact info

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(1)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered supplements from Breakspear

I ordered supplements from Breakspear. They sent by Royal Mail demanding a signature. No one is at home during the day, so I did not receive them. When I called for support they did not make alternative arrangements and they did not take responsibility for the problem or arrange a refund.

May 19, 2026
Unprompted review
Breakspear Medical logo

Reply from Breakspear Medical

Thank you so much for taking the time to leave your feedback and leave our first Trust Pilot review. Having looked into this case, when you contacted us, we offered to provide your tracking number and explained that delivery could be rescheduled online at a time that suited you. A refund was also offered upon receipt of the returned products, in line with our standard returns policy.

We're sorry we weren't able to resolve this to your satisfaction, and we wish you well.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look