Ordered in February 2026 and received the wrong item. After contacting customer service, they claimed they shipped the correct item—but sent the same wrong item again. I’ve emailed multiple times ov... See more
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This shop is awesome. However, when I order a system, I wish there were coil/ pods replacements. I can’t find replacements anywhere. Buying more systems is ridiculous. Please get SnowWolf pods/ co... See more
Company replied
We were Breazy.com affiliate on PepperJam. There were a number of non-tracked orders. We submitted inquiries and sent emails a number of times. They never replied. - I emailed hello at breazy.c... See more
Company replied
Searching for eight years to find a vape that satisfies my craving for chocolate and coffee. MEAN MOCHA is the very best.Tastes like Kahlua, so yummy. WHIPPED SALTED CARAMEL smooth, buttery sweetness.... See more
Company replied
Company details
Information provided by various external sources
Visit Breazy.com to get everything you need for electronic cigarettes including e liquid, e juice, vape kits, and mods. Free U.S. shipping on orders over $50.
Contact info
Brooklyn, NY, United States
- hello@breazy.com
- breazy.com
2.9
Average
3K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Breazy always has great items in stock!
June 13, 2022
Reply from Breazy
Hi Brian,
Thank you so much for your 5 star review! We want to thank you for being apart of the Breazy experience!
Team Breazy
Outstanding service
Outstanding service, product and customer service. Been a customer for years and still recommend to friends
June 12, 2022
Reply from Breazy
Hi Pamela,
We are pleased to hear we are your go to shop! Thank you so much for your 5 star review!
Team Breazy
Redemption
I wrote a review on May 18th and on June 3rd, I have been shopping on Breazy for a minute now and they have always been a great company and I told everyone that on May 18. However I wrote another review on June 3rd because I had 3 orders with Breazy totaling about $500.00 and had not received any of them and the one order I placed on May 10th. Well I have since received 2 of my orders but the oldest one from May 10th I haven't received and that's the one I really wanted. I don't understand how you can only send out 2 of my orders. I wrote this review because you have somewhat redeemed yourself. I would still like my other order but if I don't receive an e-mail soon I will have no choice but to dispute the order.
June 11, 2022
Unprompted review
Reply from Breazy
Hello Denise,
Please reach out to our customer service team at hello@breazy.com so we can help with this.
Team Breazy
Breeze.com
These guys suck over a month won't get back to me won't answer the phone what the hell
June 11, 2022
Reply from Breazy
Hello Daylene,
We want to start off by apologizing for the order delays and complete lack of communication you received regarding your order. We are under entirely new Management, and are working to get back to the Breazy experience you expect.
Team Breazy
the service was great,But the smok…
the service was great,But the smok thiner pod that came with that unit started putting ejuice in my mouth,somethings wrong with it leaking into the mouth piece
June 10, 2022
Reply from Breazy
Hello Debbie,
Please reach out to our customer service team at hello@breazy.com so we can help with this.
Team Breazy
Best chocolate coffee vape EVER!
Searching for eight years to find a vape that satisfies my craving for chocolate and coffee. MEAN MOCHA is the very best.Tastes like Kahlua, so yummy. WHIPPED SALTED CARAMEL smooth, buttery sweetness. Fast delivery greatly appreciated. LUV ALL!!!
June 10, 2022
Reply from Breazy
Hi Dorjon,
We are so pleased to hear you have found some go to juice! Thank you so much for your 5 star review!
Team Breazy
Always a pleasure to shop at Breazy the…
Always a pleasure to shop at Breazy the prices are amazing and the products are first class, thank you very much.
June 10, 2022
Reply from Breazy
Hi Paul,
We love to hear it! Thank you so much for your review and being apart of the Breazy experience!
Team Breazy
Long Time Customer!
Have been using this site for years. Excellent service. My only place to buy vape juice online!
June 10, 2022
Reply from Breazy
Hi Gary,
We love to hear you have been a long time customer! Thank you for being apart of the Breazy family!
Team Breazy
Reply from Breazy
Hi Frances,
We appreciate the amazing feedback! Thank you so much for your 5 star review!
Team Breazy
my order no.655858 ,one month ago
my order no.655858 ,one month ago
never shipping, no respond why , badly communication with seller i lost over $100.00
i asked about cancel order and back a money ,no responded
this is scammer and doing problems for costumers ,they offer 40% off ,but don't shipped.
don't be idiot ,no any order from Breazy.com
Marty from Tucson.
June 8, 2022
Unprompted review
Reply from Breazy
Hello Vanessa,
We want to start off by apologizing for the order delays and complete lack of communication you received regarding your order. We are under entirely new Management, and are working to get back to the Breazy experience you expect.
Please reach out to our customer service team at hello@breazy.com so they can be of assistance.
Team Breazy
Breazy is violating the FTC and federal law for shipping goods.
Like many other reviewers, I ordered 30 days ago and never had my order shipped. Due to the new PACT Act, Breazy shipping typically takes two weeks. After two weeks arrived and my order was still unfulfilled, I reached out to customer service through email. No response. Four days later I tried the chat and within a few hours received the same response as everyone else about being under new management and facing delays. The customer service rep claimed the goods would be received the following Monday, May 30, and shipped that week. It has been a week since then, and my order is still unfulfilled. This violates the FTC, namely The Mail, Internet, or Telephone Order Merchandise Rule. Breazy had 30 days to get us our orders, and they failed miserably. I have disputed the charge with my bank and strongly suggest everyone else follow suit since it seems like Breazy is no longer responding to emails asking for refunds. They haven’t responded to mine or several others here. Sorry, Breazy, that it ended like this. You were my go-to for years. Never again.
June 6, 2022
Unprompted review
Reply from Breazy
Hello ,
We want to start off by apologizing for the order delays and complete lack of communication you received regarding your order. We are under entirely new Management, and are working to get back to the Breazy experience you expect.
Please reach out to our customer service team at hello@breazy.com so they can be of assistance.
Team Breazy
Very good customer service got what I…
Very good customer service got what I want I perfer white vapes never had any I like cleaning them 5 stars
June 6, 2022
Reply from Breazy
Hi Gabriel,
Thank you so much for your 5 star review! We want to thank you for the positive feedback!
Team Breazy
I would have liked to give a 5 stars…
I would have liked to give a 5 stars but you are sold out of the e-juice I really wanted.
June 6, 2022
Reply from Breazy
Hello,
We are under entirely new management so we are working to make sure we get restocked! Please reach out to our customer service team at hello@breazy.com so we can help with this.
Team Breazy
Always a great place to shop for ejuice.
June 5, 2022
Reply from Breazy
Hello Ramon,
Thank you so much for your 5 star review! We hope to continue doing business with you.
Team Breazy
Poor Customer Service
I ordered a single item, sold and shipped by Breazy. After 4 days I e-mailed them asking when the order would ship. I got a response the same day basically saying: "we're under new management, the order will ship as soon as possible."
I replied asking them to cancel the order, but got no response.
I e-mailed a second request to cancel the order, but again got no response.
A week and a half after they stopped responding to e-mails, I get the item in the mail. They never alerted me that the item had shipped.
Them taking over a week to ship something they supposedly had in stock is bad enough, but their customer service dept. refusing to respond to e-mails is just bad customer service.
June 5, 2022
Reply from Breazy
Hello,
We understand that your recent experience was sub-par. We are under entirely new Management, and are working to get back to the Breazy experience you expect.
Team Breazy
WHAT HAPPENED?!?!
DO NOT BUY FROM. YOU WILL NOT RECEIVE YOUR ITEMS OR ANY SORT OF RESPONSE FROM CUSTOMER SERVICE BECAUSE THERE IS NONE. Literally NO customer service The customer service links on the site are broken and you can't even click on them so you have to email them which get totally ignored. Pretty sure the site has turned into a scam and needs to get shut down. I used to love it and it was the only site I'd buy my vape stuff from.. :(
June 5, 2022
Reply from Breazy
Hello Cassidy,
We want to start off by apologizing for the order delays and complete lack of communication you received regarding your order. We are under entirely new Management, and are working to get back to the Breazy experience you expect.
Please reach out to our customer service team at hello@breazy.com so they can be of assistance.
Team Breazy
I paid for my order which was $50.00…
I paid for my order which was $50.00 and change it’s been now a month and I still haven’t received it. I email them to get my refund back and I don’t even get an email back telling me anything. 😡😡😡😡😡😡
Now I just believe that this so call company Breazy is a total SCAM my mistake was not reading the reviews, but believe me I will never make that mistake again. You deserve no stars Breazy!!!! I should’ve given you No stars….
“ I want my money back NOW😡.” People should be more careful when ordering online.
June 5, 2022
Reply from Breazy
Hello Carmen,
We want to start off by apologizing for the order delays and complete lack of communication you received regarding your order. We are under entirely new Management, and are working to get back to the Breazy experience you expect.
Please reach out to our customer service team at hello@breazy.com so they can be of assistance.
Team Breazy
Love the site, Very Happy Customer!!
Love the site, have been a customer for years with no problems. They give out wonderful deals on everything.
June 4, 2022
Reply from Breazy
Hi,
We love to provide all of the discounts! Thank you so much for your 5 star review!
Team Breazy
Nice and easy I live in jersey can't…
Nice and easy I live in jersey can't get flavors here
June 4, 2022
Reply from Breazy
Hi Mike,
We love to hear your experience has been a breeze! Thank you for your 5 star review!
Team Breazy
Long time to fulfill order
Ordered my juices a month ago and the order is still pending fulfillment. Tried to contact customer service through email and got no response. I should have just went to my local store :(
June 4, 2022
Reply from Breazy
Hello,
We want to start off by apologizing for the order delays and complete lack of communication you received regarding your order. We are under entirely new Management, and are working to get back to the Breazy experience you expect.
Please reach out to our customer service team at hello@breazy.com so they can be of assistance.
Team Breazy
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