Breeins Reviews 

48
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently commend the speedy and efficient delivery service, often noting that products arrived promptly or even ahead of schedule. Many also appreciate the quality and sturdiness of the items once assembled, describing them as well-engineered, great-looking, and straightforward to set up. However, some people were dissatisfied with customer service, citing difficulties in contacting the company, a lack of responses to inquiries, and the absence of direct phone support. Several consumers also received products that were damaged, had missing or duplicate parts, or were considered flimsy and not fit for purpose. There were also instances where orders arrived incomplete.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with some customers praising the product as great value,... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising products as great, sturdy, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the prompt dispatch and... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers praising it as excellent and... See more

Order

People report ambiguous experiences with order, with some customers noting issues such as receiving only a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The ordering process was good as was delivery very speedy arrived before scheduled to do so. Shed itself was more than the 2/3 hours. Felt flimsy putting up but it’s sturdy enough now erected need two... See more

Company replied

Rated 4 out of 5 stars

After the original order was lost by the courier. A second was arranged and delivered within a few days. Can't fault the customer service.

Company replied

Rated 5 out of 5 stars

Excellently engineered shed. Construction took me 5 hours on my own and that was taking my time and following the instructions carefully. Looks great and is very sturdy and well made.

Company replied

Rated 5 out of 5 stars

Despite asking for an approximate delivery time (as nobody was in), at no time was I notified of a delivery time. My neighbour told me I had packages outside. Several hours later you told me the de... See more

Company replied


Company details

  1. Garden Furniture Shop
  2. Outdoor Furniture Store

Written by the company

Breeins – Crafted for the Outdoors, Built to Last Breeins brings you premium outdoor furniture, camping gear, and garden décor designed for comfort, style, and durability. With outstanding service and trusted quality, we help you make the most of every outdoor moment.


Contact info

3.3

Average

TrustScore 3.5 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(48)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service.

Great service.

December 12, 2025
Breeins logo

Reply from Breeins

Dear SIMON MAHONEY,

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our service. We look forward to serving you again soon!

Best regards,
Breeins

Rated 5 out of 5 stars

Excellent customer service and delivery…

Excellent customer service and delivery was as promised

December 3, 2025
Breeins logo

Reply from Breeins

Dear K Elphick,

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our customer service and that your delivery arrived as promised. Your feedback means a lot to us.

If you ever need assistance in the future, we’re always here to help!

Best regards,
Breeins

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good quality product really large cooking area make it easier to use all in all very happy

August 9, 2025
Rated 1 out of 5 stars

Poor quality sheet metal

Shed blew away in the wind due to ground mounts snapping, and the sheets crippled. Not even 2 weeks old. No returns or compensation due to faulty product

August 4, 2025
Unprompted review
Breeins logo

Reply from Breeins

Sorry for any inconvenience caused to you. Since we can't locate your order, could you please contact our customer service team (email address: service@breeins.co.uk) to solve your problem? Many thanks.

Rated 5 out of 5 stars

Excellent quality products and…

Excellent quality products and communication, really easy to assemble and delivered quickly. I had a minor issue caused by my own stupidity and received a very quick response to an email enquiry

I would use this company again, very impressed

July 17, 2025
Unprompted review

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