Couldn’t control my hunger or eating habits until Brello. Only reason I gave 4 stars and not 5 is because I am only in six weeks. With that being said, the process was easy to get started. Any ques... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
All processes have been pretty seamless from initial order to reorder. The technology piece could be better and easier. Price is reasonable, service was prompt from initial enrollment to reorders an... See more
Company replied
I'm so happy to find this company. I was able to get zepbound through my insurance company, but my insurance changed and couldn't get coverage for it any longer. This price and product is much more af... See more
Company replied
Brello Customer Service had a very fast response time via email. They not only solved my issue, helped with my renewal, yet also followed up after to make sure all was good and if any additional quest... See more
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Company details
Written by the company
Brello Health is a wellness-first brand dedicated to metabolic wellness, longevity, and ongoing support for women. Through Brello, members can connect with healthcare providers for clinician-prescribed treatment options and explore a broader wellness experience that includes educational resources, community support, and lifestyle-focused tools. Brello’s approach is designed to help women feel supported, informed, and more confident in their health journey.
Contact info
United States
- info@brellohealth.com
- brellohealth.com
4.1
Great
4K reviews
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Game changer
This product is a game changer
I was on Ozempic for 2 years with very poor results after switching to Brello Tirzepatide I have lost 11lbs of fat in 2 weeks and am no longer have an issue with being hungry all the time. My blood glucose numbers have been under 100 regularly Awesome results so far.
May 2, 2026
Unprompted review
Reply from Brello Health
Thanks for sharing your experience Travis. We are glad to hear you have had strong progress and that things like hunger control and blood glucose levels have improved for you since switching.
We are glad to be part of your wellness journey.
If I can’t find the answers in the app…
If I can’t find the answers in the app someone always is there to answer my questions. You need to be patient because sometimes it takes a while but they do answer all your questions and they are all so friendly.
May 2, 2026
Unprompted review
Reply from Brello Health
Thanks for sharing your experience Lisa. We are glad to hear you are able to get support when you need it and that the team has been friendly and helpful.
We appreciate your feedback and are here if you need anything going forward.
Great customer service prices and quick…
Great customer service prices and quick shipping
From order to door it was less than 5 days
No change in price with dose
Lost 30lbs so far
February 2, 2026
Unprompted review
Reply from Brello Health
Thanks for sharing your experience Charolette. We are glad to hear you are happy with the pricing, shipping speed, and customer service, and that everything arrived quickly.
We are glad to be part of your wellness journey.
What was very easy to get was pleased…
What was very easy to get was pleased with that pleased with the price. But at the end of my 2nd month at a higher dose and haven't lost. But maybe a pound i've been eating less doing more and still not losing.I've got one more month at a higher dose.Hopefully this works
May 2, 2026
Unprompted review
Reply from Brello Health
Hi Lori,
Thank you for sharing your experience.
We’re really glad to hear things have been easy to set up and that the pricing has felt fair with Brello Health.
We also hear your frustration about not seeing the results you were hoping for so far, especially while making changes to your routine and increasing your dose. Everyone’s response can be different, and if progress feels slower than expected.
We appreciate you being open about your experience, and we hope your upcoming month brings clearer progress for you
No one returns calls
They cancelled my order for med but still haven’t refunded my $499.00 when you talk to someone on the phone they are no help. They say they’ll have someone call me but no one ever calls. Now I’m going through my credit card company disputing the charge
April 1, 2026
Unprompted review
Reply from Brello Health
Hi Mary,
We’re really sorry for the frustration this has caused—we understand how concerning this situation feels.
We took a closer look at your account with Brello Health and your order is not canceled. We’ll be sending you an email shortly with more details so everything is clearly explained.
We also hear your concerns about communication and follow-up. That’s not the experience we want you to have, and your feedback is important as we continue improving.
Please keep an eye on your inbox, and thank you for your patience while we get this clarified for you.
Hasn’t helped me at all
Hasn’t helped me at all. After 9 weeks I haven’t lost a
Single pound.
May 2, 2026
Unprompted review
Reply from Brello Health
Hi Patricia,
We’re really sorry to hear this has been your experience—that’s understandably frustrating.
Progress can look different for everyone, and response to treatment may vary from person to person. If you’re not seeing the changes you expected after several weeks, it’s important that your plan is reviewed so any next steps can be properly assessed.
Thank you for sharing your feedback with Brello Health—it helps us continue to improve support for our patients.
The Real Deal
The consultation was thorough, shipping fast and cold, medicine worked wonders, never sick or drained from dosage, payments automatic, given everything I needed for results and gave us a heads up about an upcoming change in time to make changes.
November 30, 2025
Unprompted review
Reply from Brello Health
We appreciate you taking a moment to share your experience, Dee. It’s great to hear the consultation felt thorough, shipping was fast, and that everything arrived as expected. We’re also glad the ongoing support and updates have been helpful for you.
The ease of being evaluated
The ease of being evaluated, getting prescribed, and the cost are all excellent!!! The product has helped me so much
February 13, 2026
Unprompted review
Reply from Brello Health
Thanks for sharing your experience Viktoria. We are glad to hear the evaluation process, prescription experience, and cost have all worked well for you.
We appreciate you taking the time to leave feedback. We are here if you need anything going forward.
Reply from Brello Health
Thanks for sharing your experience Gaylen. We are glad to hear you are happy with the product and the pricing.
We appreciate you taking the time to leave feedback. We are here if you need anything going forward.
Quality product
Quality product, professional service. Side effect…need new clothes. 😉
May 2, 2026
Unprompted review
Reply from Brello Health
Thanks for sharing your experience Amy. We are glad to hear you are happy with the product and the service.
We appreciate you taking the time to leave feedback. We are here if you need anything going forward.
Terrible customer service
Terrible customer service. I had problems at the injection site. I was told that it was because my prescription had expired. I reordered based upon that knowledge. Had the same exact problem with the new prescription. They cancelled me, and I'm stuck with a 3 month prescription that does the same thing. Terrible customer service.
April 17, 2026
Unprompted review
Reply from Brello Health
Hi Richelle,
We’re really sorry to hear about your experience—that sounds frustrating and concerning.
We can see that the clinical team has already tried to reach out to you, and I’m sorry to hear that the outcome wasn’t what you were hoping for.
We also understand your frustration with how this was communicated and handled. That’s not the experience we want for you.
Thank you for sharing your feedback with Brello Health—it truly helps us continue improving our support for everyone.
I’ve tried multiple online companies…
I’ve tried multiple online companies for compound trizepitide and Brello has BY FAR given me the best results with the best price. I tell everyone who will listen that Brello is who they should use. Brello left my state for a few months and I was stalled that whole time with another company, started back a few weeks ago and finally seeing results again. It’s honestly hard to believe! Super happy with them!
May 2, 2026
Unprompted review
Reply from Brello Health
Thanks for sharing your experience Jamie. We are glad to hear you have had strong results, good pricing, and fast shipping.
We also appreciate you mentioning your experience switching between providers and that things feel back on track now. Feedback like this helps us understand what matters most to people using the service.
We are here if you need anything going forward.
Charging extra when it was their error
Once I filled all the information to restart my medication again they initial restarted me on my initial dose when I was already on the max dose. It was documented everything correctly and when I sent a message so they can fix their error, they said they were going to do it but needed to contact customer service. Once I contacted customer service about the issue, they stated that it was fixed but needed to pay extra $50 because of the change. Why do I have to pay when it was their fault? Their excuse was that I did not upload evidence of the dosage when there was no place to put it. They made me fill the info again and NO PLACE TO PUT THE EVIDENCE AND THEN APPROVED MY CURRENT DOSE. And If it was a concern, the provider could have contact me to see if the dose is correct. Never again ordering from this company honestly.
March 20, 2026
Unprompted review
Reply from Brello Health
Thank you for sharing your experience Enrique.
We understand how frustrating this situation must feel around medication dosing and billing.
Dose decisions are reviewed by the clinical team based on the information provided during the intake and follow up process.
We understand your decision and appreciate you taking the time to share your feedback, as it helps highlight areas where processes can be improved going forward.
Best place to get Tirz
Best place to get Tirz! Great pricing, fast shipping. They have really helped me reach my weight loss goals
May 2, 2026
Unprompted review
Reply from Brello Health
Thanks for sharing your experience Carlos. We are glad to hear you have had a good experience with pricing and shipping, and that things are supporting your weight loss goals.
We appreciate you taking the time to leave feedback and we are here if you need anything along the way.
Yes to Brello.
My Pharmacy CVS Caremark would not pay for tirzepatide or any kind of weight lost medication no matter how my Physician wrote it up. I was nearly 260 pounds! But then I joined Brello and l am extremely glad l did. They are affordable. The physicians are accommodating. I have not had any bad side effects from the medication they prescribed. I received my meds in a timely manner. I recommend Brello to anyone if their insurance will not pay for their medication. And by the way, I am 185 pounds thanks to Brello.
May 2, 2026
Unprompted review
Reply from Brello Health
Thanks for sharing your experience Lisa. We are glad to hear the team has been helpful, the pricing has worked well for you, and that delivery has been smooth.
We also appreciate you taking the time to highlight your overall journey and recommendation. Feedback like this helps us continue improving access and support for everyone we serve.
We are here if you need anything going forward.
Brello staff is very responsive to my…
Brello staff is very responsive to my requests. Product has worked well for me, although not as quickly as I would have liked.
May 2, 2026
Unprompted review
Reply from Brello Health
Thanks for sharing your experience Sandra. We are glad to hear our team has been responsive to your requests.
We also understand that progress can feel different from person to person and timing can vary. We appreciate your feedback as it helps us continue improving both support and overall experience.
We are here if you need anything along the way.
I have been with BRELLO for over a year…
I have been with BRELLO for over a year now. Great customer service timely delivery of meds. Somebody always got back to me if I had a question or concern.
May 2, 2026
Unprompted review
Reply from Brello Health
Great to hear from you, Sandra. A full year with consistent support and timely deliveries says a lot. Glad the team has been responsive whenever you had questions and everything has stayed on track. Thanks for sharing your experience.
Reply from Brello Health
Simple and straightforward is exactly what we aim for. Glad to hear the pricing stands out for you as well. Thanks for sharing your experience.
Reply from Brello Health
We appreciate you taking a moment to share your experience, Loretta. It’s great to hear you’ve found the process easy to use and that you’re happy with your wellness journey. Your feedback means a lot to the team.
Brello has been Outstanding
Brello has been Outstanding. Fast process from evaluation to delivery. Great communication, reasonable pricing and effective product. Lost 30 lbs in my first 90 days. Best decision I made. ♥️
February 2, 2026
Unprompted review
Reply from Brello Health
Outstanding is exactly what we aim for, Michelle. Thank you for sharing your experience. It’s great to hear the process from evaluation to delivery has been smooth, with clear communication and a setup that works well for you. We appreciate you taking the time to leave this feedback.
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