I recently ordered 3 bags of Brazil coffee beans. I received a 10% discount on the coffee beans, and also 3 free Coffeebrewers! The shipment was delivered very promptly, and I was kept aware of the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Online ordering was simple and easy to navigate. My order was shipped promptly even with Black Friday ordering. I could track my package to see how far away it was and picking up at UPS helped with... See more
My brother loves the whole bean advent calendar. He can get up to six cups out of each bag, and I enjoy supporting a small business. He also has the tea calendar one year, which he enjoyed, but he lov... See more
I’ve bought The Brew Company’s Advent Calendar for the past three years, and it has become a holiday tradition I truly look forward to. The quality is consistently excellent, with a great variety of... See more
Company details
Information provided by various external sources
Vi tror på, at en overdådig og velsmagende kop kaffe, te eller lækker cocktail tilbyder en vigtig mulighed for et afslappende ‘zen-moment’ i en ellers travl hverdag. Med andre ord, skal en travl og krævende hverdag ikke være grunden til, at man ser sig nødsaget til at anvende instant kaffe, teposer og forblandet cocktails. Kerneessensen af vores innovative portfolio er, at kombinere den absolut bedste kvalitet med anvendelighed. Vores verdensomspændende patentbeskyttet ”Brew-In-The-Bag” koncept tillader DIG at brygge og nyde en velsmagende kop kaffe eller te – hvor som helst, når som helst.
Contact info
Kasmosevej 3, 5500, Middelfart, Denmark
- +45 6340 0124
- webshop@brew-company.com
- brew-company.com
4.6
Excellent
718 reviews
Replied to 30% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I didn't receive my order yet!
I didn't receive my order yet!
Please clarify the problems internally and contact me as soon as possible.
January 16, 2021
Reply from The Brew Company
Hi Michael, We are very sorry to hear that you have not received your order yet. We received your order the 4th of January (after Xmas holidays), we packed it the 5th of January, Deutche Post picked it up the 7th of January. If you check your track and trace link you will see that it is in Austria now, so it must be close. We experience significant longer delivery times due to Covid and Deutche Post is seriously challenged. We know that we are ultimately responsible for your order, but there is nothing more we could have done. If we we had shipped with DHL express it would have cost you 25 EUR. In other words, I think your 1 star review is a bit unfair given the context. But anyway, we are still sorry that you have not yet received your order. Br, Ulrik
Thanks for shipping the product to the Netherlands
Thanks for shipping the product to the Netherlands as a gift for a friend of mine. It took over two weeks to send, but I gather that is largely due to New Years etc., so no problem.
Thanks for making great coffee in a sustainable way!
Jonny
January 14, 2021
Not arrived
I can't rate any product, because it hasn't arrived yet. Also, I can't track the shipment. It has been 3 weeks already and I don't know if it will be delivered, and when, or maybe it doesn't arrive at all.
January 11, 2021
Reply from The Brew Company
Dear Lore.
Apologies for the delay. We have just checked the tracking information and we see that there were updates today. Our logistics partner, Deutsche Post, is struggling with their order handling for the past few months. Please, contact me directly if you do not receive the package in a timely manner - andrus@brew-company.om.
Best Regards,
Andrus from the Brew Company
unexpected exchange fees
The prices at check-out were in euros, but were billed in Danish kroner, so there were additional exchange fees.
January 6, 2021
Unprompted review
An item was out of stock! BUT...
An item was out of stock (Thea). But they called and told what they could offer to fulfill my order or if there was something else I would like instead.
Fast response with the order, caller was polite and well spoken,
This is my first try with real coffee, have become sick'n'tired of instant coffee and the 25 mix box is soo well tasting that I am confident I will order more when the box is close to empty!
Have brought coffee to various family gatherings during christmas and thus have spread the knowledge from The Brew Comepany and theis vision.
January 2, 2021
Great service and fast shipping
January 1, 2021
Nothing to complain about fast…
Nothing to complain about fast delivery, quality goods and easy to use layout
December 26, 2020
If you want a great cup of coffee on…
If you want a great cup of coffee on any trip, you need to buy these
December 25, 2020
Now everything is ok.
Up to now I only recieved the Information concerning the handover the package to DHL on December 14th/15th. Any other activity or information is missing.
The parcel was delivered this morning.Everythink is fine and very nice packed.
Mit Sicherheit gerne wieder.
December 25, 2020
Definitely worth a try
My husband loves his coffee so each year I get him a coffee advent calendar, this year was his absolute favourite (I also loved how the advent calendar ‘worked’ each day, pour boiling water in the ‘pouch’, which makes two cups of coffee)
Anyway, as he loved the coffee so much, I ordered his advent calendar favourites, they arrived with a card explaining each coffee, which I wasn’t expecting.
December 23, 2020
Very disappointed with the amount of…
Very disappointed with the amount of whiskey in the Irish Coffee Kit
December 23, 2020
Reply from The Brew Company
Hi Kristian, We are sorry that you are disappointed with your purchase, but to our defense it is clearly stated in our web shop how much whisky is in the bottle. Br, Ulrik
Unexpected discovery
In the mid of Nov I ordered coffee Advent calendar (50cups version). I should confess I was shocked how good it is. Everyday is like discovery. In fact I already started planning visit Denmark. Definitely I should buy this calendar next year!
December 21, 2020
Unprompted review
Easy order and clear track and trace
December 21, 2020
Great roasted coffee
Great roasted coffee. Suberb selections and ingenious packaging
December 21, 2020
Unprompted review
Fabulous company to deal with and more…
Fabulous company to deal with and more importantly fabulous coffee - we are on our second box.
December 19, 2020
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