The Brew Company Reviews 718

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the coffee, highlighting its delicious taste and variety. The ordering process is frequently described as easy and straightforward, and many appreciate the efficient and fast delivery service. People also enjoy the unique and practical packaging, especially for the advent calendars, finding them to be a fun and innovative way to experience different coffees. However, some customers also noted issues with delivery, specifically concerning packages being sent to incorrect or inconvenient collection points, or experiencing delays. A few people also mentioned receiving damaged packages or coffee that was roasted a month prior, which was considered unacceptable.

What people talk about most

Product

People report positive experiences with the product. Many customers praise the high quality of the coffee... See more

Quality

Reviewers consistently express satisfaction with the quality of the coffee. Customers praise the excellent... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting speedy and efficient... See more

Order

Users describe positive interactions with order. Many customers praise the easy online ordering process and... See more

User experience

Consumers find the user experience to be positive. Many praise the website as easy to use and appreciate the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered 3 bags of Brazil coffee beans. I received a 10% discount on the coffee beans, and also 3 free Coffeebrewers! The shipment was delivered very promptly, and I was kept aware of the... See more

Rated 5 out of 5 stars

Online ordering was simple and easy to navigate. My order was shipped promptly even with Black Friday ordering. I could track my package to see how far away it was and picking up at UPS helped with... See more

Rated 5 out of 5 stars

My brother loves the whole bean advent calendar. He can get up to six cups out of each bag, and I enjoy supporting a small business. He also has the tea calendar one year, which he enjoyed, but he lov... See more

Rated 5 out of 5 stars

I’ve bought The Brew Company’s Advent Calendar for the past three years, and it has become a holiday tradition I truly look forward to. The quality is consistently excellent, with a great variety of... See more


Company details

  1. Coffee Roasters
  2. Beverage Distributor
  3. Organic Food Store
  4. Tea Manufacturer

Information provided by various external sources

Vi tror på, at en overdådig og velsmagende kop kaffe, te eller lækker cocktail tilbyder en vigtig mulighed for et afslappende ‘zen-moment’ i en ellers travl hverdag. Med andre ord, skal en travl og krævende hverdag ikke være grunden til, at man ser sig nødsaget til at anvende instant kaffe, teposer og forblandet cocktails. Kerneessensen af vores innovative portfolio er, at kombinere den absolut bedste kvalitet med anvendelighed. Vores verdensomspændende patentbeskyttet ”Brew-In-The-Bag” koncept tillader DIG at brygge og nyde en velsmagende kop kaffe eller te – hvor som helst, når som helst.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

718 reviews

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1-star

Replied to 30% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

All is very cute but not too eco

All is very cute and beautiful. And interesting teas.
Quite convenient system of brewing, but while I tried around 10 times, half them I spilled some tea/coffee, I don’t know how 😁😬
Also , even it says it is eco, recycled and could be reused - it is still too much unnecessary packs and I won’t be able to reuse so many packs. And it is not easy to rinse, all stuck inside or rinse out to the rack that is annoying to remove.
So for me it seems not really eco friendly and I think I would not order again.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

A Holiday Tradition I Keep Coming Back To

I’ve bought The Brew Company’s Advent Calendar for the past three years, and it has become a holiday tradition I truly look forward to. The quality is consistently excellent, with a great variety of flavors that make each day feel like a small treat.
I’ve also gifted it to a friend, and they absolutely looove it; it’s now something they look forward to every December as well. The coffees feel thoughtfully curated, fresh, and a little luxurious, making the whole experience special. If you’re looking for a unique and high quality advent calendar, I can’t recommend The Brew Company enough. I’ll definitely be buying again next year!

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Exactly as described, fantastic coffee and great easy to use bags with easy instructions on each bag, it also tells you the country it’s from, if you are a coffee lover you will not be disappointed

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Easy ordering

Flawless shipping and easy ordering. Even with the tariffs and difficulties shipping internationally. Quick delivery.

December 5, 2025
Unprompted review
Rated 2 out of 5 stars

Fast delivery but no aftersale support

Delivery was immediate and fast. We were looking forward to start the barista advent calendar. Unfortunately on opening the package we found one of the day packs was damaged and coffee grinds spilled out of the box. I contacted the company on the website chat with the issue but I received no response.

December 1, 2025
Unprompted review
Rated 4 out of 5 stars

Great tasting selection of coffees

Great selection coffees, quick & easy process to have a really nice cup as if made by a barista when you want one at home.
One request - with future orders is it possible to have delivery to my home address rather than a pick up point?

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Good coffee everywhere

The quality of the coffee is good, both aroma and texture. Honduras is my favourite. I love the coffeebrewers. They are easy to use and facilitate me to have good coffee whereever I go.

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

No Product, No Refund, No Replacement - DO NOT USE THIS COMPANY

Ordered advent calendar - didn't deliver but sent it to a local ups locker. I didn't receive a qr/collection code until the day AFTER the cut off for collection and the advent calendar was sent back. Complained, was told I'd receive a refund and replacement, but here we are 7 days later - 11 days into advent - and no response, refund or replacement. Shocking, will never use again.

December 1, 2025
Unprompted review

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