Brewins Plumbers Reviews 419

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, efficiency, and helpfulness. Many people appreciate the prompt response times, with some noting that the team went above and beyond to resolve issues and provide thorough explanations. The staff are frequently described as knowledgeable, polite, and respectful of customers' homes, ensuring a clean and tidy work environment. Some people also felt that making an appointment for a boiler service could take a long time. However, once the appointment was made, the service itself was carried out efficiently and professionally.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising its efficiency, professionalism, and... See more

Staff

Consumers consistently find staff to be professional, friendly, and highly competent. Many reviewers praise... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent service from start to finish. My phone call for help with my shower was answered straight away. They attended later that day and returned the following day with the parts that were nee... See more

Company replied

Rated 5 out of 5 stars

We return home from our holiday in December with a 6 month old baby to find our home freezing cold as the boiler had shut down with zero pressure. I googled plumber near me & Brewins came up the... See more

Rated 5 out of 5 stars

My experience with Brewins Plumbers has always been excellent from having a new boiler and serving to when I needed them recently for my new kitchen sink and gas hob, this was no trouble and the two y... See more

Company replied

Rated 5 out of 5 stars

Boiler breakdown Karl and the team were superb in diagnosing and repairing my Glowworm boiler that had packed up and within no time was back up and running. From now on the Brewins team is my pre... See more

Company replied

Rated 3 out of 5 stars

It took a long time to make an appointment for a boiler service. When appointments made they were cancelled twice. Finally Karl came out to do the service and replace a part after 6pm. He is a wonde... See more

Company replied

Rated 5 out of 5 stars

We have used Brewins Plumbers for the last few years to Annually service the boiler. Easy to arrange a date, with updates on the day with a more specific eta. Always knowledgeable, clean and efficient... See more

Rated 5 out of 5 stars

Can’t recommend Brewins enough. Polite staff, efficient & tidy. Arrived on time and did a brilliant job of fixing the water leak under the floor upstairs. Great local business.

Company replied

Rated 5 out of 5 stars

I have give Brewins five stars because I’m very pleased with this company, from having a new boiler fitted and now my first boiler service. Cannot fault the young man who came, he was on time and did... See more

Rated 5 out of 5 stars

Going above and beyond with their service. Routine boiler service highlighted problem with the gas supply, which then meant it was no longer Brewins responsibility. However they continued to stay in... See more

Company replied

Rated 5 out of 5 stars

The Brewins rep was friendly, courteous and had a very good knowledge of the heating system to be serviced so the service was carried out very quickly and efficiently. Would certainly use Brewins Plum... See more

Rated 5 out of 5 stars

Brewins always provides a prompt, efficient service. My boiler was fitted 4 years ago and it has worked really well. They are a very competent team. Servicing is always completed on time. They are a p... See more

Rated 5 out of 5 stars

George fixed our leaking shower and fitted new kitchen taps. He is a nice polite young man who respects your property. Can’t fault him. Will definitely use Brewins again.

Company replied

Rated 5 out of 5 stars

Excellent work by the Brewin team that came to service our Boiler. They were thorough and made sure that everything was left as it should be. Definitely recommend them for installation and servicing!... See more

Rated 5 out of 5 stars

Reliable, knowledgeable and prompt. Frequently get me out of plumbing and heating problems with a very complex set up. Top marks to Brewin’s👍

Rated 5 out of 5 stars

George came on time, texted us prior to attending. Very professional, took his time checking and explaining everything. Kept everything clean.

Rated 5 out of 5 stars

Hi. We got this company's details from The Swiftflash. Had heard of them before so tried them and were very pleased. They fitted our gas hob and serviced our gas boiler. The 2 guys did a lovely job. W... See more

Company replied

Rated 5 out of 5 stars

Reliable annual service and very nice friendly engineer. Engineer was respectful of my home and wore carpet slippers over his boots. Brewins kept in touch with me to inform me when engineer was a... See more

Company replied

Rated 5 out of 5 stars

Gas boiler breakdown resolved by the brilliant Brewins team , basically my gas boiler ( which is knocking on a bit ) was refusing to fire up and the friendly professional guys quickly diagnosed th... See more

Rated 5 out of 5 stars

The job was arranged easily and promptly and communication with third party roofer was all taken care of by Karl. Job was completed to a very high standard and communication was very good.

Company replied

Rated 5 out of 5 stars

The team at Brewins provided an excellent service for the replacement of a 20 year old cylinder, putting in a new power tank, installing new WiFi thermostats in each room to the underfloor heating and... See more

Rated 4 out of 5 stars

George was very polite and professional, He has good communication skills and respects the home owners environment that he is working at.

Company replied

Rated 5 out of 5 stars

Karl was brilliant from the first phone call, through to coming out and servicing our boiler, will definitely be using again

Rated 5 out of 5 stars

Boiler Service, Great job, George was excellent at explaining stuff and efficient. Already booked for next year

Rated 5 out of 5 stars

Great service, arrived on time and carried out the work cleanly and as agreed. Follow on visit to reinstall the bathroom suite went just as well

Rated 5 out of 5 stars

Extremely professional, work done in good time, all the team were friendly, polite and professional and left things spotless. Highly recommend

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent Boiler Installation Service Brewins Plumbers recently fitted a new boiler for us and we couldn’t be happier with the service. From the initial quote to the final handover, e... See more

Company replied

Rated 5 out of 5 stars

George was very professional from start to finish. Excellent service of gas heater I hadn't used for 5 years. Highly recommend.

Company replied

Rated 5 out of 5 stars

Came out very promptly to look at boiler, got quote out to us within a couple of days and within a week had completed the job, very professional work, cleaned up after themselves, I would highly recom... See more

Company replied

Rated 5 out of 5 stars

quick service and very thorough with clear communication throughout. a complex diagnosis was made and a fix now agreed. impressed.

Company replied

Rated 5 out of 5 stars

As usual Brewins Plumbers go out of their way to make sure everything is carried out professionally and promptly.

Rated 5 out of 5 stars

Karl and his team are true Gents and a pleasure to have complete our full heating system- Thank you to you all.

Rated 5 out of 5 stars

Great service from Brewins, as always. Friendly and helpful and, once the new boiler was installed, everything was left clean and tidy.

Rated 5 out of 5 stars

Amazing service from start to finish. Quick response time, very knowledgeable, tidy work and reasonably priced.

Rated 5 out of 5 stars

Central heating system check and service as ever with Brewin’s were first class, they were punctual, transparent and efficient nothing more to be said first class service.

Rated 5 out of 5 stars

Karl came and inspected the required job, quote arrived promptly and the guys arrived on time, sourced the required materials and completed the work quickly with no issues.

Company replied

Rated 5 out of 5 stars

Always an amazing service from Brewins, work is done in a timely manner and extremely tidy

Rated 5 out of 5 stars

The plumber George - was courteous and unhurried. He explained everything and did a thorough and professional job.

Rated 5 out of 5 stars

Prompt friendly professional service, provided additional useful advice. Reasonably priced and kept me fully informed during the repair. Will use Brewin's again without hesitation.

Rated 5 out of 5 stars

Highly competent, don't rush in and out but take time to discuss and sort problems out.

Rated 5 out of 5 stars

The new replacement boiler was installed quickly and efficiently. Everything was left spotless.

Rated 5 out of 5 stars

Great Friendly service always very professional and prompt. I would highly recommend Brewins Plumbers.

Rated 5 out of 5 stars

Great boiler service - friendly efficient engineers who did a thorough job and left everything tidy. Highly recommend.

Rated 5 out of 5 stars

As always Brewins do exactly what is needed to do the job, they arrive on time very courteous and professional George is just brilliant gets on with the job always wears carpet protectors and is keen... See more

Rated 5 out of 5 stars

Very helpful and great advice in our consultation stage, all workman were very polite and professional, absolute great job couldn't recommend these guys enough.

Company replied

Rated 5 out of 5 stars

Highly professional service. Really helpful. Responded quickly. Sorted issues for a fair price.

Company replied


Company details

  1. Gas Engineer
  2. Boiler Supplier
  3. Gasfitter
  4. Heating Contractor
  5. Boiler and Heating Service
  6. Plumber

Written by the company

Brewins Plumbers are a Gas Safe accredited family business based in Leicestershire. Our dedicated engineers (Not contractors) are fully qualified and trained to the highest standards. We are fully insured and treat your home or business with the upmost respect, always using protective dust covers and shoe covers in our work areas. We are accredited and trained by all the major boiler manufacturers and also qualified to work on high pressure unvented hot water systems as well as mains boosting systems. We can offer 3 levels of boiler with 5 year, 10 year and 12 year parts & labour manufacturer guarantees. Our reputation is your guarantee. Read about us on Trustpilot *****


Contact info

4.9

Excellent

TrustScore 5 out of 5

419 reviews

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Rated 5 out of 5 stars

Great company

Mr Brewin fitted our boiler 7 or 8 years ago. He has done a couple of jobs for us since and has serviced the boiler for us every year. His work is always highly professional- never any mess- and very competitively priced. The name of the site is Trustpilot and I trust Me Brewin and his work absolutely.

February 11, 2026
Rated 5 out of 5 stars

Great service

Reliable, knowledgeable and prompt. Frequently get me out of plumbing and heating problems with a very complex set up. Top marks to Brewin’s👍

February 9, 2026
Rated 5 out of 5 stars

A job well done

Brewins Plumbers did not just fix my shower pump, they investigated as to why it had broken and suggested improvements so this didn't happen again. I was very happy with the outcome.

January 30, 2026
Rated 5 out of 5 stars

Brewins Plumbers heating system service

The Brewins rep was friendly, courteous and had a very good knowledge of the heating system to be serviced so the service was carried out very quickly and efficiently. Would certainly use Brewins Plumbers again for any heating needs.

January 8, 2026
Rated 5 out of 5 stars

Very friendly

Very friendly, very informative about information on the boiler things to look out for etc,Clean and tidy happy with the service and peace of mind

December 11, 2025
Rated 5 out of 5 stars

Unresponsive boiler in freezing cold December.

We return home from our holiday in December with a 6 month old baby to find our home freezing cold as the boiler had shut down with zero pressure.
I googled plumber near me & Brewins came up the closest so I called them & within 15mins they had left a job they were on to help us out. They solved the problem within minutes and we couldn’t have asked for a better service.
I’ll 100% be using them for future services & general call outs no question.
I’d also recommend Brewins to anyone I can pass there services on too..
Thanks Brewins once again for getting us out of a desperate situation..
Luke Griffin

December 17, 2025
Unprompted review

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