Brew Planet Reviews 76

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

What can I say about these guys. One of the best customer service I've ever encountered. As for the coffee, WOW! Lovely. By far our favourite coffee by a mile.

Rated 4 out of 5 stars

The decaf coffee is really nice however is quite mellow and mild. The grains seem a little bigger than usual coffee grinds. Love the fact it is chemical free and in sustainable packaging but a tad exp... See more

Rated 5 out of 5 stars

The best brews from the most amazing team. These guys put so much energy into creating the most incredible blends of tea. Whatever you’re fancy or need they can accommodate. They’re Ayurvedic inner pe... See more

Rated 5 out of 5 stars

The tea and coffee I’ve tried so far have all been absolutely delicious. The packaging is beautiful and I love how much Tom and Jodie genuinely care about the planet and take their time choosing th... See more

Company details

  1. Beverage Distributor

Written by the company

Brew Planet is on a mission to get people feeling, looking and becoming happier in themselves. Specialising in speciality arabica coffee, loose leaf tea, plastic free tea bags, matcha, herbal health infusions and so much more. Not only are all our products strictly ethically sourced, using planet-friendly technologies and techniques; we have an attitude that says no to environmentally damaging products and yes to putting wealth back into our planet’s health, by supporting numerous projects and charities. Brew Planet is a lifestyle brand, we believe in the power of plants, giving back the power to the people.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

76 reviews

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Rated 5 out of 5 stars

I love the teas from Brew Planet

I love the teas from Brew Planet, they do some smoky blends which are my favourite like legends of lapsang and highland malt. I have recently tried the maple one which is also great. These are really good quality and service and delivery are excellent.

October 7, 2024
Rated 5 out of 5 stars

All round 5* fab shopping experience

Brilliant shopping with Brew Planet and just ordered again. I had a lovely conversation with Tom when I needed to add to my order. He asked about my flavour preferences and advised Jazira Rasa coffee which is absolutely amazing: delicious full bodied but not bitter at all! The Earl Grey tea is super too. Parcel arrived beautifully packaged with a note and a couple of sample sachets to try, this is a top business - passionate about their products and customers and go the extra mile. Brew Planet are my go-to hot beverage suppliers (& I’ve tried a fair few)!

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Fab Tea and Great Customer Service

This is super late, but Brew Planet were absolutely fantastic in helping me get their gorgeous Highland Malt tea for my dad at Christmas. They were really quick in responding to any queries, and even included a little extra pot of tea to help with the cost of the postage. They're truly such a kind business who creates beautiful teas, they'll always have my recommendation.

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, prompt response from the gang at Brew planet and the coffee is immense
Our current morning brew is “Opiolo” boasting a bold Smokey flavour, full body and packs a punch to wake you up 💙

June 21, 2024
Rated 5 out of 5 stars

Love their products!

We ordered another batch of our favourite coffee (Jazira Rasa) from this company (2 qty) and it was delivered very promptly. To our surprise, the owners kindly included a free sample of another one of their products (Sumatran beans). We were not expecting that generous treat and we appreciate it so much. Their coffee beans have always been topnotch (as well as their tea selections) and the owners really know their craft. The last time we had a chat with them at Bath Christmas Market, it felt like having a mini-crash course in coffee, which my husband and I appreciated. Highly recommended.

May 3, 2024
Rated 5 out of 5 stars

Tom & Jodie went above and beyond from…

Tom & Jodie went above and beyond from start to finish with my order- making a birthday gift amazingly special for my husband.

Delivery was impeccably quick and packing was wonderful with a personal note inside and complimentary samples.

The coffee is DELICIOUS and feels luxurious and special.

Really wonderful. Will be using again and again.

Thanks guys!
Xxx

May 2, 2024
Rated 5 out of 5 stars

Thankyou ,third…

Thankyou Brew Planet for our third delicious delivery of your fine tea's. The packaging is fantastic, the tins are great with everything labelled nice and clearly, and the free delivery arrived in perfect time. The only problem is the dilemma of which tea to try first lol

April 27, 2024
Unprompted review

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