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Hice un pedido por Internet el 7 de Septiembre. No tenían la mercancía solicitada y lo anulé el día 8. Reclamé el 12 y contestan que los abonos tardan 5 días laborables. El 19 vuelvo a reclamar y dicen que no tienen constancia de mi pago. Envío todos los justificantes del banco. Les he llamado varias veces y sigo sin recibir la devolución del dinero. Son unos estafadores y veo en las redes que hay muchas mas personas en mi caso.
He anulado un pedido, en que Bricotex no ha cumplido con los plazos de entrega, y ahora, un més después, sigo sin recibir el importe de la compra.
No me han enviado todos los productos que he comprado. No contestan al email, al chat ni al teléfono. Parece que la única via que me dejan ustedes es poner una reclamación por vía legal.
Empresa muy seria y envió muy rápido, yo si recomiendo comprar con ellos.
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