Bright Beauty Vanity Reviews 

1,267
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers had a great experience with this company. Customers frequently mention that deliveries arrive exceptionally fast, and the ordered products match the descriptions provided on the website very well. Many people also enthusiastically praise the stunning design, excellent lighting features, and high quality of the furniture and mirrors they receive. However, some customers also noted that certain items unfortunately arrived damaged, featuring unwanted scratches, broken parts, or detached elements. A few other reviewers additionally experienced unexpected shipping delays, missing packages, or frustrating issues with sticky residue left on the glass surfaces. Despite these occasional hurdles, buyers generally appreciate the helpful support team when trying to resolve issues.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality, as many reviewers express great... See more

Quality

Customers had ambiguous experiences with quality, as many reviewers expressed great satisfaction praising the... See more

Delivery service

Users describe satisfaction with the delivery service, frequently highlighting extremely fast shipping times... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as consumer opinions are sharply divided. While... See more

Customer service

Clients share ambiguous opinions on customer service, with reviewers praising the helpful and understanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We bought the mirror for our daughter but the lights did nok work. Bright Beauty Vanity sent a new mirror before we returned it and our daughter received a new one two days after. We are very satisfie... See more

Rated 5 out of 5 stars

Bought a velvet pink vanity chair. Perfect condition was just like picture easy to assemble. Very happy with my purchase. Delivery extremely fast .

Rated 5 out of 5 stars

I bought from Bright Beauty a dressing table, it came damaged, when I contacted customer service they could not have been more helpful and understanding. My damaged goods were replaced and I now have... See more

Rated 5 out of 5 stars

Wonderful products with professional quality! Top packaging and prices in line with their state of the art level.


Company details

  1. Furniture Store

Written by the company

Bright Beauty Vanity is a Dutch owned and operated business established in 2018. Today Bright Beauty Vanity is the number one seller of make-up mirrors and tables in Europe. Our mirrors are used by make-up artists, in beauty salons and backstage at events like the Eurovision Song Contest. We offer only the most unique and high quality make-up mirrors and tables, this is what sets us apart from other establishments. We always choose quality over quantity.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(1,267)

155 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love this mirror

Love this mirror. It was really well protected in the packaging also.

June 15, 2024
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi,

Thank you so much for the review, great to hear you are so satisfied. Hope you enjoy the mirror.

- Team Bright Beauty Vanity

Rated 1 out of 5 stars

Can NOT Recommend - Not Worth the Trouble

I purchased the vanity desk and while beautiful, the experience of purchasing from Bright Beauty was extremely bad. First only one of the two boxes was delivered. After calling customer support 6 times I did not receive the second box for 3 weeks. When finally received there were no instructions in either boxes to assemble the vanity. So once again I had to reach out to customer support, and receiving a response once again took several days. The item itself is made ok, but the bottom drawer was manufactured poorly so it is not opening all the way. Overall I cannot recommend this product and will NEVER purchase from this company again.

June 24, 2024
Unprompted review
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi,

We are sorry this is your experience.
Please contact us at info@brightbeautyvanity.com so we can assist you with the issue you are currently experiencing with our product.

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

Very fast efficient service and mirror…

Very fast efficient service and mirror was perfect and a great price.

May 26, 2024
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi,

Thank you for the review. Great to hear that you are so satisfied with our service. Hope you enjoy it.

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

Issue with delivery

Fist the product arrived with 4 parcels instead of 4.
I sent an email I got a response and it was normal to avoid it coming damaged.
I received the 5th parcel 2 days after but damaged.
I had to contact customer service and fill a template with photos and I am still waiting for the replacement.
Still in SLA for response but strange the lost one arrived damaged

Despite the delivered product was damaged, I changed my rating to 5* as the customer service did a replacement very quick and well organise.

June 4, 2024
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi,

We are sorry to hear that one pieces of your purchase arrived damaged.
After we received your form, we solved the case within the indicated response period.

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

Lovely mirror

Lovely mirror , great price . Brilliant lights too

May 25, 2024
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi,

Thanks for the review! Have fun with the mirror!

- Team Bright Beauty

Rated 5 out of 5 stars
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi,

Thanks for the review. Great to hear that your daughter is so happy, we wish your daughter lots of fun!

- Team Bright Beauty

Rated 1 out of 5 stars

No reply to message

After my purchase, they sent me a message encouraging me to contact them by email if anything was wrong, and rate them here on Trustpilot if everything was good. I needed to return the item, so I did the former. They didn't reply. So now I'm doing the latter.

April 28, 2024
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi,

We have been able to get in contact with you and you have informed us that our assistance was not required anymore.

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

BEAUTIFUL !

What can I say? My daughter is completely in love with this dressing table (the white one), and I have to say that the quality is exceptional... the drawers are assembled by hand, all you have to do is reverse the diamonds (screw inside for transport), and assemble the elements! Assembly is really easy and high quality! We had a little problem with the mirror, it arrived broken despite the 3 protective boxes... my daughter wanted to cry but Bright Beauty customer service really rose to the occasion! They sent us a new mirror 2 days after the tragedy! Result: 8 days later, we have the mirror! A huge thank you to customer service and logistics!
What speed and responsiveness! The dressing table is simply magnificent! Long live this company! You can order with your eyes closed if you want quality!
Francois (France - Corsica)

May 16, 2024
Unprompted review
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity


Hi,

Very nice to hear that you are so satisfied with the quality of our products and our customer service. We wish your daughter lots of fun with the dressing table! 🫶🏼

- Team Bright Beauty

Rated 5 out of 5 stars

Thank you so much for the mirror

Thank you so much for the mirror, it’s gorgeous! and also thank you for the gift (make-up cosmetic bag) I’m delighted! We ordered a mirror in rose gold color, it arrived excellent! Now my friends are asking me, of course I will recommend it to them! Delivery is very fast, support is always in touch! I recommend!

May 2, 2024
Unprompted review
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi,

Thank you for the review. Great to hear that you are so satisfied. Have fun with the mirror.

- Team Bright Beauty

Rated 5 out of 5 stars

Great quality

Fast delivery, beautiful chair, good quality and sturdy

April 6, 2024
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi

Thanks so much for the review and have fun with your purchase!

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

Power cord stopped working

To be honest , this a replacement LED vanity mirror . I bought the same one approx 18 months ago and the power cord stopped working . I thought I was getting the exact same but holes at back to hang on my wall were different so I had to get someone in to drill 2 new holes . Was a bit annoying. But my new one works perfectly

March 27, 2024
Rated 5 out of 5 stars

Great mirror

Great mirror. Arrived well. Highly recommend

March 22, 2024
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi,

Thanks for the review!
Lots of fun with the mirror.

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

Products were just like they were…

Products were just like they were supposed to be. No complains! The package was great.

March 23, 2024
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi

Thanks so much for the review and have fun with your purchase!

- Team Bright Beauty Vanity

Rated 5 out of 5 stars

Great Mirror

My daughter loved the mirror which arrived on time and safely packed.

February 12, 2024
Bright Beauty Vanity logo

Reply from Bright Beauty Vanity

Hi

Thank you so much for the review. We wish your daughter lots of fun with the mirror.

- Team Bright Beauty Vanity

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