Bright Heart Education Reviews 126

Amelia our tutor and Bright Heart have helped us reduce stress and create positive experiences around homework, which is an amazing accomplishment. Our specific challenges are being addressed in a calm, understanding and encouraging manner which facilitates the learning process in ways I’m not personally equipped to manage on my own (as a concerned and emotionally involved parent). Thank you everyone at Bright Heart, especially our lovely tutor.

We have used the services of Bright Heart for the last 6 years. Firstly, with my Son, Harvey for his GCSE's and then his A Levels. All of the staff that Bright Heart have put in place for us, have always been outstanidng, in their patience and understanding of the what was required to help our Son through both sets of exams. I cannot thank Bright Heart enough, as they were there when we really needed extra help and support. Our son did extremely well in his GCSE's and A Levels. We have also recommended Bright Heart to friends and they are of the same opinion as us. Over the past couple of years, I have been studying for a GCSE in maths (long story....) and also, I have been studying for a MA in Art History. As an adult who required extra learning and guidance with these two subjects, I have been impressed with the understanding of the two tutors that have worked with me. My lessons were always geared to help and encourage me to try my best and to push me that little be more when needed.

I would happily recommended Bright Heart to anyone to who interested in taking on their services.

I can t thank enough the amazing tutors from Bright heart ,they help my son academically but in such a friendly way that we feel they are family.
My son gain confidence and trust in himself along with improving his grades.
I strongly recommend them .

really excellent tutor who engaged with my teen ahead of gcses in a way that made them feel supported and built their confidence up. Thank you Bright heart!

I worked hard to ensure that my son had a good EOTAS package put in place but sadly this organisation has let my son down enormously by providing an inadequate tutor and booking exams that clashed.

The worst thing is that this organisation are not taking any responsibility for their mismanagement.

Bright Hearts prepared my son for exams that could not be taken together because the GCSE dates clashed. They also did not put home invigilators in place. They missed the deadline, even though they agreed with the local authority to make “exam arrangements” months before the deadline was due.

Bright Hearts are saying what has happened is “unfortunate” in their response and have not offered any proper accountability, apology or remedy even though I have evidence and other concerns about professional misconduct. I am still waiting for a response to my formal complaint made weeks ago.

I am an educational professional myself and I have successfully changed government policy. I understand integrity. This company lacks integrity.

The company will probably try and take this review down or deny the statements I have made but I have evidence. I am willing to take this review down if the company responds to my very real concerns appropriately. I am also willing to speak to anyone else who has concerns or wants further information because I don’t want this to happen again to another child. It’s too late for my child but I hope this helps someone.

Natalie Clare Hay
Professional educator
Leader of the Free School Meal Disability Inclusion Campaign

Bright Heart Education is a caring, professional and supportive agency to work for. Their approach encompasses so much more than just focusing on academic success. Pupils' social, emotional and mental health is paramount to them. As one of their tutors, I feel that their holistic approach to tuition enables me to provide support for pupils' academic achievement, as well as their well being.

Bright Heart respects me as a professional and is supportive and appreciative of the work I do. They are excellent at communicating and really care about their team, pupils and pupils' families.

Bright Heart have provided an exceptional A Level Psychology tutor for our son and he has benefited greatly from his experience. Bright Heart have always been easy to get hold of and a pleasure to speak with. No hesitation at all in recommending Bright Heart.

I have used a couple of the Bright Heart tutors for a primary school aged child with ADHD. They are always patient and fully engage my child during the online lesson.

Very high quality tutoring; excellent at establishing rapport and engagement; kind, helpful and responsive. Good clear and helpful lesson feedback. Easy invoicing and payment system, and very good value for money.

We have been really pleased with Bright Heart. The tutors are very well matched and are amazing with our son who has complex needs.
The communication with Bright Heart is great and they are always very helpful and friendly.

Got a great maths tutor for my dyslexic son and it’s all going great, he actually likes his lessons!

Teachers are amazing!

The service provider Brightheart is very good at matching tutors to meet the needs of our students.

Wilma a particular tutor for one of our young people has been a positive influence and supported with progression using inspiring lessons to support engagement.

This company is dedicated to providing good quality, student centred tutoring for all of it's students, as well as a compassionate and listening ear to ensure provision is as individually tailored as possible.
They also look after their tutors very well and actively promote CPD for all. It is the most thoughtful and considerate of the agencies for which I have worked.

Excellent service from first contact with Ryan. My child has complex needs and brightheart have been helpful and professional from the start. We had a few challenges along the way but have been helped with great professionalism and very promptly. I wouldn’t hesitate to recommend Brightheart

Excellent , unique and quality service is always delivered by Brightheart , the teachers are incredibly committed ,are loyal , have compassion and sensitivity and are highly educated with their approach, understanding and teaching
Thankyou very much .

I can’t recommend bright heart enough. Across the process at every point, from initial inquiry through to meeting the right tutor their system works and their people are smart, they listen and have a real sense of your needs and worries as a parent. Lisa our tutor was calm, kind and intuitively followed our child and our needs- it was a difficult journey for us with resistance from our son but Lisa just went with the pace and was absolutely brilliant- and affirming for us as parents and importantly for our son. They really do what they say they do- and have a wonderful approach to working with kids and parents. Thank you guys!

Bright Heart is the best company I have ever worked for. They are kind, supportive and have excellent communication skills. They make me feel appreciated for the work I do. I truly love my job and Bright Heart have played a massive part in this!

Our Bright Heart tutor has supported our daughter throughout her junior school journey. Always kind and patient she makes the lessons engaging and fun. Having Dyslexia can be challenging but I'm pleased to say my daughter has grown in confidence and now Maths is one of her favourite subjects!