The whole process of signing up etc was smooth and stress free. I was approved, received my products with clear instructions and began the injections. Three months late, I’ve lost 26 lbs following... See more
Company replied
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Review summary
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Signing up was very easy, doctor visit was with in 24hrs, the medication came very quickly, everything was clearly labeled, there were plenty of supplies, it was all packaged very well not a chance of... See more
Company replied
Speaking from a customer support experience I give brightmeds 5 ⭐️. I was with a different company which at some point clearly moved over to AI assistants. I had hit a plateau and repeatedly asked to... See more
Company replied
BrightMeds has been easy to work with. The application and determination processes went smoothly. The medication arrived quickly and had clear directions for use. I’ve seen steady progress in my weigh... See more
Company replied
Company details
Written by the company
Brightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Contact info
United States
- brightmeds.com
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Most professional service
Most professional service I have received from any of the pharmacies and companies selling glp-1. The promptness of shipping and they package the kit to include everything. Clear instructions. They are straightforward with exceptional customer service. Doctors are also very responsive and helpful so they can address your needs and goals. Very pleasant experience.
September 10, 2026
Unprompted review
Reply from Brightmeds
Thank you for sharing your experience! We’re delighted to hear that you’ve been pleased with the service, prompt shipping, packaging, and clear instructions. Our goal is to make the process as straightforward and supportive as possible, so it’s wonderful to hear that both our customer service team and doctors have been responsive and helpful. We truly appreciate your kind words and are happy to have you with Brightmeds!
The company answered all my questions…
The company answered all my questions up front. Started me on the equivalent dose to the more expensive compound I was on at the time. I went from paying $600/month to $119/month. They checked my labs to make sure I dis not have any underlying health issue. A doctor checks with me monthly to see how I am doing and answers any questions I may have. My medication is shipped quickly and I have not had a gap without medication. I told my family doctor about Brightmeds and he is going to pass the information on to other patients that may be seeking a more affordable option. Thank you for caring about your clients well being first.
September 20, 2026
Unprompted review
Reply from Brightmeds
Thank you for sharing such thoughtful feedback! We’re so glad to hear that our team has provided clear communication, attentive care, and a smooth treatment experience. It’s wonderful to know that you’ve been able to stay consistent with your medication and that our doctors and support team have been there to answer your questions along the way. We truly appreciate you sharing your experience with your family doctor and recommending Brightmeds to others!
Reply from Brightmeds
Thank you for your review! We’re so glad to hear you’ve had a very positive experience with Brightmeds. We appreciate your support and are happy to be here for you!
Brightmeds is worth switching to!!!
I switched to Brightmeds from another similar online GLP-1 G1P provider and can't believe the difference. Brightmeds was quick to approve, quick to ship meds, and a website that is much more customer friendly. I received the entire 3-month supply I paid for. The other company I had to pay for 3 months but they only ship 1 month at a time. They were always 1-2 weeks late in shipping so I would often go those 1-2 weeks without any meds. I am very happy with Brightmeds so far!
September 17, 2026
Unprompted review
Reply from Brightmeds
Thank you for your review and for sharing your experience! We’re thrilled to hear that you’ve found the approval, shipping, and ordering process smooth and convenient. We’re also glad that your full 3-month supply arrived as expected. We truly appreciate your trust in Brightmeds!
I purchased the medication and it…Great product
I purchased the medication and it arrived in 1 day. I have been using it for 1 month now and I have already lost 7 lbs. the most I’ve ever been able to lose in a month.
September 19, 2026
Unprompted review
Reply from Brightmeds
Thank you for your review! We’re so happy to hear about your progress and that you’re already seeing results after your first month. We appreciate you sharing your experience and are excited to continue supporting you!
Great Service
They've done everything as stated. I'm on my 3rd week. I can't wait to see a change in weight.
September 19, 2026
Unprompted review
Reply from Brightmeds
Thank you for your review! We’re glad to hear that everything has gone as expected so far. We appreciate you choosing Brightmeds and look forward to supporting you throughout your journey!
Reply from Brightmeds
Thank you for your review! We’re glad to hear you’ve experienced quick callbacks, great service, and fast shipping. We truly appreciate your support and are happy to have you with Brightmeds!
You made the entire process seamless
You made the entire process seamless! I am overjoyed with the progress I’m making! I wish the price was lower.
September 18, 2026
Unprompted review
Reply from Brightmeds
Thank you for your review! We’re delighted to hear that we were able to make the process seamless and that you’re so happy with the progress you’re making. We appreciate your feedback on pricing and are grateful that you chose Brightmeds!
Brightmeds is a life saver
Brightmeds is a life saver! I could no longer afford my medication from another health provider- Brightmeds is quality at a price I can afford(thank you!!!) and they were simple to join and shipped my medication so quickly! A++++++
September 18, 2026
Unprompted review
Reply from Brightmeds
Thank you so much for your wonderful review! We’re thrilled that Brightmeds has provided you with an affordable option and that you found the enrollment and shipping process so easy. We truly appreciate your kind words and are happy to be part of your journey!
Semorellin
Quality product. Product came packaged well. Product arrived on time. Affordable price. Very pleased with service.
September 18, 2026
Unprompted review
Reply from Brightmeds
Thank you for your review! We’re happy to hear your medication arrived on time and was packaged well. We truly appreciate you recognizing our service, quality, and affordability, and we’re glad to have you with Brightmeds!
Very impressed
Very impressed with the service and quick replies from both my Brightmeds doctor as well as customer service. I wish they offered more visuals and guidance with self measurement of GLP-1s when they come in a vial. But doctor is helpful when asked.
August 14, 2026
Unprompted review
Reply from Brightmeds
Thank you for your review! We’re so glad to hear that both your doctor and our customer service team have been responsive and helpful. We also appreciate your feedback regarding additional visuals and guidance, as we’re always looking for ways to improve the experience for our patients.
Brightmeds for the win
His was the 3rd company I have tried for tirtepizide. The 1st 2 offered a monthly price, but then went up after the 1st month. Not with Brightmeds though! This was an extremely process. I have lost 28 pounds so far and I love the tirtepizide! I got severly nauseous on the semiglutide last year and with the tirtepizide, I have no nausea! The staff at Brightmeds is amazing! Listens to your concerns and the communication I receive is amazing. Thank you Brightmeds!
September 6, 2026
Unprompted review
Reply from Brightmeds
Thank you for sharing such a thoughtful review! We’re thrilled to hear about your positive experience with Brightmeds and that you’ve been happy with both your treatment and our pricing. It’s especially wonderful to hear that our team has been responsive to your concerns and that communication has been a positive part of your experience. We truly appreciate your trust and support!
I am very happy with bright meds
I am very happy with bright meds. I was very impressed with the packet that came with my medication. All of the supplies were included. The prices are amazing and I’m losing weight. I’m very happy and I would highly recommend too friends and family.
September 18, 2026
Unprompted review
Reply from Brightmeds
Thank you so much for your review! We’re delighted to hear that you’re happy with your experience, from the supplies included with your medication to our pricing and service. It’s wonderful to hear you’re making progress, and we truly appreciate your recommendation!
Easy process and effective. Just a few bumps.
The order and approval process was simple. When i received approval I was also prescribed an anti nausea med which was included in the price. One surprise was that the doctor put in an order for blood work with a lab recommendation. I was told it needed to be done within the first month. I appreciate the concern but the cost if the blood work was another $200. However, the prescription was sent to the pharmacy and shipped even without the labs. I dont know yet if they will renew my prescription without the labs. I guess we'll find out as i didn't get them done. Received meds within a week of being approved. I did notice they only sent 10 syringes even though it was a 12 week supply. I've was able to get more myself so didnt contact them about that. I'll be curious to see if there is enough meds to last the 12 weeks with the monthly dosage increase. Ive taken 3 injections at the lowest dose and the first of 4 vials is nearly empty. Once I double then triple the dose, I dont see it being enough. Again, we'll see. As for results and side effects. Appetite is definitely down, I've lost 8lbs. Ive had only minor tummy discomfort. Over all pleased as long as the meds make the 3 months they are supposed to.
September 18, 2026
Unprompted review
Reply from Brightmeds
Thank you for taking the time to share such detailed feedback about your experience. We’re glad to hear that the approval and ordering process was smooth, your medication arrived promptly, and that you’ve already noticed a decrease in appetite and progress.
Regarding the lab work, while the first order can be sent without completing the requested labs, lab work is necessary to continue treatment and is why it was requested by the provider. We understand that the additional cost can be a consideration, and we encourage you to reach out to our support team if you have any questions about your treatment or subscription.
If you have any further questions about your medication, supply, syringes, subscription, or treatment plan, our support team is happy to assist through our available support channels. We appreciate your feedback and are glad to have you with Brightmeds!
Good so far but haven’t lost weight
Good so far but haven’t lost weight.
I have a question-I’ve been getting emails to approve shipment but I don’t think it’s Brightmeds?? Please advise!! I will be starting a higher dosage so I hope that jump starts me! I’ve noticed some changes though!! Tx you
September 18, 2026
Unprompted review
Reply from Brightmeds
Thank you for sharing your experience and for your 5-star review! Our support team has been in contact with you via email to address your questions regarding the shipment approval emails and provide clarification. We hope the dosage adjustment helps you continue making progress, and we’re here to support you along the way!
Brightmeds customer service is…
Brightmeds customer service is excellent! They were very responsive and answered my questions in depth. The meds arrived earlier than expected. I started using them 4 weeks ago, so I hope to see results soon!
August 27, 2026
Unprompted review
Reply from Brightmeds
Thank you for your review! We’re thrilled to hear that our customer service team was responsive and able to answer your questions thoroughly. We’re also glad your medication arrived ahead of schedule, and we appreciate you choosing Brightmeds!
Happy
So far, everything has been smooth. The best company I have found so far. Highly recommend.
September 18, 2026
Unprompted review
Reply from Brightmeds
Thank you for your review and recommendation! We’re delighted to hear that everything has been going smoothly and that you’ve had such a positive experience with Brightmeds. We’re grateful to have you with us!
Reply from Brightmeds
Thank you for your review! We’re happy to hear you’ve had a great experience and received good service. We truly appreciate you choosing Brightmeds!
Smooth, informative service
The intake process was very smooth, informative and thorough. I have received one of the three medications so far, but no news on the other two. Also it would be super helpful to obtain the dose with the medication (NAD) because I’m having a hard time finding it.
September 17, 2026
Unprompted review
Reply from Brightmeds
Thank you for sharing your experience! We’re glad to hear that you found the intake process smooth, informative, and thorough. We understand your concerns regarding the remaining medications and the dosing information for NAD. Unfortunately, we were unable to locate your account or order details to provide more specific information at this time.
If you ever need assistance with your orders, medications, or dosing information, please reach out to our customer support team directly. We’ll be happy to look into it and provide any information we can. We appreciate your feedback and your choosing Brightmeds!
Always the best customer service…
Always the best customer service experience. Kind, friendly and always able to help!
September 18, 2026
Unprompted review
Reply from Brightmeds
Thank you for your continued support and review! We’re so happy to hear that our team consistently provides you with kind, friendly, and helpful service. We’re always here whenever you need us!
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