Divya is very cooperative sales member . She gave me best package in my budget. Really appreciate for her work.
Company replied
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See what reviewers are saying
We have been dealing with Rohit at Brightsun . We have been very pleased with the service by Rohit. Rohit has been kind of, empathetic and understands our requirement. He helped us in choosing the r... See more
Company replied
Very good experience, very responsive and the driver and temp they sent was very good. Highly recommend!
Company replied
Extremely disappointed. Passenger was unable to fly due to corona symptoms and the travel agency had clearly mentioned not to fly if there were corona symptons. The agency failed to represent the case... See more
Company replied
Company details
Written by the company
Brightsun Travel has had a presence in INDIA since 1991. We are approved by the Government of India as a tour operator and are bonded by IATA for flights worldwide. Customer service is key to what we do, and your review will improve our service to you.
Contact info
Unit No 101, First Floor, Tower-A, Unitech World- Cyber Park, Sector 39, 122 003, Gurugram, Haryana, India
- 0124 416 3001
- info@brightsun.co.in
- brightsun.co.in
4.5
Excellent
142 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
Very Nice Service
September 5, 2022
Reply from Brightsun.co.in
Dear Jatin Berry,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!
Warm Regards,
Brightsun Travel
Happy Customer. For Jordanian visa
I got my jordanian visa done by them. My point of contact was Mr Aman. Great guy. He went above and beyond with his service by helping out with any information regarding forex, covid protocol and tickets even though i only got my visa issued through them.
My second time using Brightsun for visa and pleased with the service both times.
August 16, 2022
Unprompted review
Reply from Brightsun.co.in
Dear Rohan,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.
Warm Regards,
Brightsun Travel
Awesome Experience
Had a vey good experience while dealing with Mr Aman for Visa for my son. A very dedicated, responsive and knowledgeable person.
August 13, 2022
Unprompted review
Reply from Brightsun.co.in
Dear Praveen Gupta,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.
Warm Regards,
Brightsun Travel
Extremely disappointed
Extremely disappointed. Passenger was unable to fly due to corona symptoms and the travel agency had clearly mentioned not to fly if there were corona symptons. The agency failed to represent the case properly with the airline to waive no show fee. Booking with agency is same as doing online.
July 30, 2022
Reply from Brightsun.co.in
Thank you for the review. We’re sorry to hear that our services didn’t match your expectation. Your feedback helps us do better. We are looking into this issue and hope to resolve it soon.
A seamless and hassle free experience…
A seamless and hassle free experience while booking a ticket for my son!
July 29, 2022
Reply from Brightsun.co.in
Dear Ratan,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!
Warm Regards,
Brightsun Travel
Its a very nice agency
Its a very nice agency
and team is very good very helpful
stay blessed all team
July 22, 2022
Unprompted review
Reply from Brightsun.co.in
Dear Shayan Ali,
Thank you for your review.
Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!
Warm Regards,
Brightsun Travel
Tickets booked with ease
The process was so easy, convenient and the proces were affordable as well.
July 22, 2022
Reply from Brightsun.co.in
Dear Khushi,
Thank you for your review.
Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!
Warm Regards,
Brightsun Travel
A very efficient travel agency
This company is efficient and friendly who don't promise anything fanciful but what they do offer is quietly delivered . Very friendly staff.
July 18, 2022
Reply from Brightsun.co.in
Dear Nick,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!
Warm Regards,
Brightsun Travel
Totally hopeless service.
June 26, 2022
Reply from Brightsun.co.in
Dear Surander,
We are really disappointed to have received this review, given the customer service we provided which was above and beyond what should have been required in this situation. Your travel date was 21st Jun and we received notification from the airline on 20th Jun that flight schedule had been changed, which we informed you about and immediately suggested alternative options if the new date was unsuitable. You refused to accept this was the situation and we had explained again when you came to our office that we can’t change flight timings as schedule changes happen and are issued from the airline due to many reasons. Once again, we can only give you the best available option which we did – we changed your flight, issued you with the ticket and you have since completed your travel. The review rating you gave is not justified or reflective of the customer care and service you received.
Booked tickets for my Parents
Booked tickets for my Parents, they were helpful all the way… Astonishing service thanks Brightsun team.
June 18, 2022
Reply from Brightsun.co.in
Dear Amandeep,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.
Warm Regards,
Brightsun Travel
My tickets got issued within 39mnts…
My tickets got issued within a single minute quick service provided by agency...
May 27, 2022
Reply from Brightsun.co.in
Hi Mukul Kumar,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.
Warm Regards,
Brightsun Travel
Miscommunication about services
Miscommunication about services, Kept changing the offer. Poorly coordinated activities. Vendor had to chase us for payment in the Kashmir.
May 6, 2022
Reply from Brightsun.co.in
Dear Sharat,
we apologize that you had to write us this kind of feedback. We investigated your case and found that you booked the Car transfer with us one day before your travel date. Although our team tried to meet your needs within the tight deadline, the local vendor in Kashmir was new to us, so your experience with him held us back. We appreciate your feedback and will use it to improve our services going forward.
Thanks,
Superb service
March 12, 2022
Reply from Brightsun.co.in
Dear G Mohan Kumar,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.
Warm Regards,
Brightsun Travel
Reply from Brightsun.co.in
Hi Bhanu Pratap,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.
Warm Regards,
Brightsun Travel
Excellent service
December 18, 2021
Reply from Brightsun.co.in
Hi Guru Nanak Pura,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.
Warm Regards,
Brightsun Travel
Reply from Brightsun.co.in
Hi Chetan Sood,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.
Warm Regards,
Brightsun Travel
Reply from Brightsun.co.in
Dear Globetrotter,
You booked your ticket with another travel agency and our customer service team were not responsible for your booking, we are the wholesaler issuing the ticket, not your retailer that you booked with, so this review is not a reflection of our services. We have contacted you to ask you to remove this review. Kind Regards, the Brightsun Travel Team.
We use Brightsun for our corporate…
We use Brightsun for our corporate travel needs and find them really responsive and helpful.
September 23, 2021
Good service
August 25, 2021
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